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Customer Success Manager Remote Jobs in Appleton, WI

A. O. Smith

Regional Sales Manager- NE

Appleton, WI · Remote

Remote Company / Location Information A.O. Smith is a global leader applying innovative ... O. Smith Water Treatment and the customer to ensure mutual sustained success in tackling their ...

A. O. Smith

Regional Sales Manager- NE

Appleton, WI · Remote

Remote Company / Location Information A.O. Smith is a global leader applying innovative ... O. Smith Water Treatment and the customer to ensure mutual sustained success in tackling their ...

Gcu

University Development Manager

Oshkosh, WI · Remote

With 5+ years of success in business development, consultative sales, account management, or higher ... Experience leading remote or geographically dispersed teams. * Experience managing partnerships ...

Gcu

University Development Manager

Green Bay, WI · Remote

With 5+ years of success in business development, consultative sales, account management, or higher ... Experience leading remote or geographically dispersed teams. * Experience managing partnerships ...

A.O. Smith

Regional Sales Manager

Appleton, WI · Remote

O. Smith Water Treatment and the customer facing team to ensure mutual sustained success in ... Proven ability to manage time and workload from a remote/home based office We Offer Competitive ...

Plexus Corp.

Export Trade Compliance Manager

Neenah, WI · On-site +1

$97K - $146K/yr

... Creating Customer Success. As a team member, you will engage in impactful work through global ... The Export Compliance Manager reports to the Sr. Manager - International Trade Controls and will ...

Plexus Corp.

Supply Chain Solutions Manager Sr

Neenah, WI · On-site +1

$112K - $169K/yr

... Creating Customer Success. As a team member, you will engage in impactful work through global ... Deliverables range from streamlining the overall supply base, managing material cost through ...

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All JobsCustomer Success JobsCustomer Success Manager Remote JobsCustomer Success Manager Remote Jobs in Appleton, WI

Customer Success Manager Remote information

See Appleton, WI salary details

$30.9K

$79.1K

$133.2K

How much do customer success manager remote jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer success manager remote in Appleton, WI is $79,052.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,200.00 per year, depending on experience, location, and employer.

What is a customer success manager?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to become a customer success manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
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What job categories do people searching Customer Success Manager Remote jobs in Appleton, WI look for?

The top searched job categories for Customer Success Manager Remote jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Customer Success Manager Remote jobs?

Cities near Appleton, WI with the most Customer Success Manager Remote job openings:

Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Appleton, WI as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $79,052 per year, or $38 per hour.

Regional Sales Manager- Northeast

A. O. Smith

Freedom, WI • Remote

Full-time

Medical, Dental, Life, Retirement

Posted 3 days ago

New

A. O. Smith rating

6.8

Company rating: 6.8 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

378th of 499 rated machine equipment manufacturers

Job description

Regional Sales Manager- Northeast

Date: Aug 28, 2026

Location(s):

Appleton, WI, US, 54914

Company: A. O. Smith Corporation

Business Unit: NAWT

Workplace Setting: Remote

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Primary Function

The Regional Sales Manager (RSM) role specializes in business development by growing A. O. Smith Water Treatment's customer base and developing current customers via in-field support, training, and coaching of best practices. The RSM is to be a trusted advisor to our customers for all facets of their business from lead generation to post sale support.

The RSM will leverage A. O. Smith Water Treatment's resources and value-added programs to drive success and loyalty within their assigned market and gather voice of customer feedback to assist in the creation of new programs and solutions to tackle future water or business challenges. The RSM will exclusively focus and work within A. O. Smith Water Treatment's Wholesale Channel and support the specific brands aligned to that channel.

We offer our customers unique brands, products, programs, and support to help them become respected experts within their served communities. The RSM will bridge the gap between A. O. Smith Water Treatment and the customer to ensure mutual sustained success in tackling their market's water challenges and opportunities.

this position can be located in any of the following states: PA, NJ,NY,VT,NH,MA,RI,CT,ME.

Responsibilities

  • Work with the National Sales Channel Manager to understand initiatives and develop a plan of action that supports the goals of the territory
  • Develop a strong understanding of Water-Right, Master Water Conditioning and AO Pro products and applications
  • Call on users and prospective users of water treatment products to influence the purchases of A. O. Smith Water Treatment's equipment and services
  • Support existing customers and attract new prospects with on-site technical and resource trainings
  • Attend and support industry and customer events in your assigned region
  • Meet sales and expense objectives outlined in the annual budget
  • Assist with properly applying and trouble-shooting water treatment solutions and provide in-field support when needed
  • Take part in monthly reviews and planning sessions to gauge progress, overcome challenges and review opportunities
  • Follow up on leads, inquiries, and customer issues in a timely manner

Qualifications

  • 3 years of residential water treatment related experience desired
  • WQA Certification is a plus
  • Travel 75% of the time
  • Prior work experience for a water-related or water-adjacent business or industry is a plus
  • Excellent verbal and written communication skills with proficiency in Microsoft Office – Word, Excel, PowerPoint, Outlook, Teams and Zoom
  • Technical aptitude and strong business acumen
  • Comfortable and willing to speak on camera (Zoom, Teams) and to live groups
  • Valid driver's license and own a vehicle capable of supporting travel efforts throughout territory
  • Ability to plan, meet timelines, handle multiple tasks and work collaboratively
  • Goal oriented with proven success in exceeding targets
  • Proven ability to manage time and workload from a remote/home based office

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

#LI-AO

#LI-Remote

ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Nearest Major Market: Appleton

Nearest Secondary Market: Oshkosh

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