Customer Success Manager
Appleton, WI · Remote
Our software was built in Madison, WI and we are now growing across the US! We're expanding our internal customer success team to support our growing customers. Do you have a caring profile and like ...
Customer Success Manager
Appleton, WI · Remote
Our software was built in Madison, WI and we are now growing across the US! We're expanding our internal customer success team to support our growing customers. Do you have a caring profile and like ...
Customer Success Manager
Appleton, WI · On-site
Our software was built in Madison, WI and we are now growing across the US! We're expanding our internal customer success team to support our growing customers. Do you have a caring profile and like ...
Customer Success Manager
Appleton, WI · On-site
Our software was built in Madison, WI and we are now growing across the US! We're expanding our internal customer success team to support our growing customers. Do you have a caring profile and like ...
Director, Customer Success
Green Bay, WI · On-site
From online scheduling and two-way texting to reputation management, reminders, and surveys, our ... Operational Leadership & Team Performance Lead and scale a 50+ person Customer Success Operations ...
Quick apply
Director, Customer Success
Green Bay, WI · On-site
From online scheduling and two-way texting to reputation management, reminders, and surveys, our ... Operational Leadership & Team Performance Lead and scale a 50+ person Customer Success Operations ...
Director, Customer Success
Green Bay, WI · On-site
From online scheduling and two-way texting to reputation management, reminders, and surveys, our ... Operational Leadership & Team Performance Lead and scale a 50+ person Customer Success Operations ...
Director, Customer Success
Green Bay, WI · On-site
From online scheduling and two-way texting to reputation management, reminders, and surveys, our ... Operational Leadership & Team Performance Lead and scale a 50+ person Customer Success Operations ...
Client Success Manager (MedInsight)
Appleton, WI · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...
Client Success Manager (MedInsight)
Appleton, WI · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...
Be Seen First
Outside Sales Rep / Customer Success Manager / Sports Advertising
Appleton, WI · On-site
$60K - $75K/yr
Manage and track sales and progress in customer relationship management software * Support customers after initial sales to ensure satisfaction and realize opportunities for further sales * Research ...
Quick apply
Be Seen First
Outside Sales Rep / Customer Success Manager / Sports Advertising
Appleton, WI · On-site
$60K - $75K/yr
Manage and track sales and progress in customer relationship management software * Support customers after initial sales to ensure satisfaction and realize opportunities for further sales * Research ...
Be Seen First
Outside Sales Rep / Customer Success Manager / Sports Advertising
Green Bay, WI · On-site
$60K - $75K/yr
Manage and track sales and progress in customer relationship management software * Support customers after initial sales to ensure satisfaction and realize opportunities for further sales * Research ...
Quick apply
Be Seen First
Outside Sales Rep / Customer Success Manager / Sports Advertising
Green Bay, WI · On-site
$60K - $75K/yr
Manage and track sales and progress in customer relationship management software * Support customers after initial sales to ensure satisfaction and realize opportunities for further sales * Research ...
Student Success Specialist
Oshkosh, WI · On-site
Associate Degree in Communication, Education, Marketing, or Meeting and Event Management, Sales, or related field, AND * Demonstrated recent and relevant office and customer service experience ...
Student Success Specialist
Oshkosh, WI · On-site
Associate Degree in Communication, Education, Marketing, or Meeting and Event Management, Sales, or related field, AND * Demonstrated recent and relevant office and customer service experience ...
Present new information, such as products, pricing, etc., to established customers when the Customer Success Manager is not available POSITION REQUIREMENTS: * High School Diploma/GED required
Present new information, such as products, pricing, etc., to established customers when the Customer Success Manager is not available POSITION REQUIREMENTS: * High School Diploma/GED required
Present new information, such as products, pricing, etc., to established customers when the Customer Success Manager is not available POSITION REQUIREMENTS: * High School Diploma/GED required
Present new information, such as products, pricing, etc., to established customers when the Customer Success Manager is not available POSITION REQUIREMENTS: * High School Diploma/GED required
Sr Dir - Customer Management (Aerospace & Defense)
Neenah, WI · On-site +1
$197K - $295.40K/yr
... Creating Customer Success. As a team member, you will engage in impactful work through global ... The Senior Director - Customer Management plays a key role in developing the overall sector ...
Sr Dir - Customer Management (Aerospace & Defense)
Neenah, WI · On-site +1
$197K - $295.40K/yr
... Creating Customer Success. As a team member, you will engage in impactful work through global ... The Senior Director - Customer Management plays a key role in developing the overall sector ...
Sr Dir - Customer Management (Aerospace & Defense)
Neenah, WI · On-site
$197K - $295.40K/yr
... Creating Customer Success. As a team member, you will engage in impactful work through global ... The Senior Director - Customer Management plays a key role in developing the overall sector ...
Sr Dir - Customer Management (Aerospace & Defense)
Neenah, WI · On-site
$197K - $295.40K/yr
... Creating Customer Success. As a team member, you will engage in impactful work through global ... The Senior Director - Customer Management plays a key role in developing the overall sector ...
Engineering Customer Development Manager
Neenah, WI · On-site
$97.90K - $146.90K/yr
... Customer Managers/Directors, Project Directors, and Engineering Solutions site personnel associated ... The s are consistent with both the engineering business development three pillars of success and ...
Engineering Customer Development Manager
Neenah, WI · On-site
$97.90K - $146.90K/yr
... Customer Managers/Directors, Project Directors, and Engineering Solutions site personnel associated ... The s are consistent with both the engineering business development three pillars of success and ...
Territory Sales Manager Mid-West (New)
Green Bay, WI · Remote
$60K/yr
You own your pipeline and territory, backed by sales enablement, Customer Success, and modern tools ... The Opportunity As a Territory Sales Manager , you will focus on generating new business by selling ...
Territory Sales Manager Mid-West (New)
Green Bay, WI · Remote
$60K/yr
You own your pipeline and territory, backed by sales enablement, Customer Success, and modern tools ... The Opportunity As a Territory Sales Manager , you will focus on generating new business by selling ...
Engineering Customer Development Manager Sr
Neenah, WI · On-site
$112.60K - $169K/yr
... Creating Customer Success. As a team member, you will engage in impactful work through global ... As a Senior Engineering Business Development Manager, you will be the vital bridge between our ...
Engineering Customer Development Manager Sr
Neenah, WI · On-site
$112.60K - $169K/yr
... Creating Customer Success. As a team member, you will engage in impactful work through global ... As a Senior Engineering Business Development Manager, you will be the vital bridge between our ...
Engineering Customer Development Manager Sr
Neenah, WI · On-site
$112.60K - $169K/yr
... Creating Customer Success. As a team member, you will engage in impactful work through global ... As a Senior Engineering Business Development Manager, you will be the vital bridge between our ...
Engineering Customer Development Manager Sr
Neenah, WI · On-site
$112.60K - $169K/yr
... Creating Customer Success. As a team member, you will engage in impactful work through global ... As a Senior Engineering Business Development Manager, you will be the vital bridge between our ...
... customer success or related role, preferably within: * CRM or cloud software services sales ... Professional services or consulting * Technology-enabled business solutions * Proven ability to ...
... customer success or related role, preferably within: * CRM or cloud software services sales ... Professional services or consulting * Technology-enabled business solutions * Proven ability to ...
Customer Support Specialist I
Green Bay, WI · On-site
$47K - $58K/yr
For this role, success looks like: * 2+ years of experience in customer success, account management, or a related field, preferably in a SaaS or technology company. * High School Diploma or GED ...
Quick apply
Customer Support Specialist I
Green Bay, WI · On-site
$47K - $58K/yr
For this role, success looks like: * 2+ years of experience in customer success, account management, or a related field, preferably in a SaaS or technology company. * High School Diploma or GED ...
Customer Support Specialist I
Green Bay, WI · On-site
$47K - $58K/yr
For this role, success looks like: * 2+ years of experience in customer success, account management, or a related field, preferably in a SaaS or technology company. * High School Diploma or GED ...
Customer Support Specialist I
Green Bay, WI · On-site
$47K - $58K/yr
For this role, success looks like: * 2+ years of experience in customer success, account management, or a related field, preferably in a SaaS or technology company. * High School Diploma or GED ...
Maximize customer success by offering ancillary products that fit their needs. Assess risk of ... Oversee account management and recovery processes, including collection calls, while maintaining a ...
Quick apply
Maximize customer success by offering ancillary products that fit their needs. Assess risk of ... Oversee account management and recovery processes, including collection calls, while maintaining a ...
Customer Success Manager information
See Appleton, WI salary details
$30.9K - $40.2K
4% of jobs
$40.2K - $49.5K
10% of jobs
$56K is the 25th percentile. Wages below this are outliers.
$49.5K - $58.8K
16% of jobs
$58.8K - $68.1K
15% of jobs
The median wage is $71.7K / yr.
$68.1K - $77.4K
14% of jobs
$77.4K - $86.7K
14% of jobs
$89.3K is the 75th percentile. Wages above this are outliers.
$86.7K - $96K
10% of jobs
$96K - $105.3K
10% of jobs
$105.3K - $114.6K
4% of jobs
$114.6K - $123.9K
2% of jobs
$123.9K - $133.2K
2% of jobs
$30.9K
$79.1K
$133.2K
How much do customer success manager jobs pay per year?
As of May 28, 2026, the average yearly pay for customer success manager in Appleton, WI is $79,052.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,200.00 per year, depending on experience, location, and employer.
What Do Customer Success Managers Do?
A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.
What are the key skills and qualifications needed to thrive as a Customer Success Manager, and why are they important?
To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.
How does a Customer Success Manager typically collaborate with other departments to improve the client experience?
Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.
What are Customer Success Managers?
Customer Success Managers (CSMs) are professionals who help customers achieve their desired outcomes while using a company's products or services. They act as the main point of contact for clients, guiding them through onboarding, addressing their concerns, and ensuring they receive ongoing value. CSMs also work closely with sales, support, and product teams to advocate for customer needs and foster long-term relationships. Their ultimate goal is to drive customer satisfaction, retention, and growth.
What is the difference between Customer Success Manager vs Account Manager?
| Aspect | Customer Success Manager | Account Manager |
|---|---|---|
| Primary Focus | Customer retention and success | Sales growth and account expansion |
| Work Environment | Proactively supports customers post-sale | Manages ongoing client relationships and renewals |
| Required Skills | Customer service, communication, problem-solving | Sales, negotiation, relationship management |
| Industry Usage | Tech, SaaS, software companies | Consulting, marketing, sales sectors |
While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.
More about Customer Success Manager jobs
What are the most commonly searched types of Customer Success jobs in Appleton, WI? The most popular types of Customer Success jobs in Appleton, WI are:
What job categories do people searching Customer Success Manager jobs in Appleton, WI look for? The top searched job categories for Customer Success Manager jobs in Appleton, WI are:
- Urgently Hiring Senior Customer Success Manager
- Customer Success Manager Edtech
- Success
- Success Manager
- Freelance Customer Success Manager Remote
- Work From Home Customer Success
- Director Customer Success Manager
- Weekend Customer Success Manager
- Customer Success Manager Remote
- Shopify Customer Success Manager
What cities near Appleton, WI are hiring for Customer Success Manager jobs? Cities near Appleton, WI with the most Customer Success Manager job openings:
Other
Posted 19 hours ago
Job description
Carepool is making Rideshare inclusive for everyone. Our software was built in Madison, WI and we are now growing across the US!
We're expanding our internal customer success team to support our growing customers. Do you have a caring profile and like helping others? Are you able to work well remotely and stay focused? This job could be for you!
3 Years of Customer Facing experience and phone support
Caring profile, cared for others in your family or others
Healthcare exposure in a job setting is preferred but not required.