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Customer Success Manager Jobs in Appleton, WI (NOW HIRING)

Our software was built in Madison, WI and we are now growing across the US! We're expanding our internal customer success team to support our growing customers. Do you have a caring profile and like ...

For this role, success looks like: * 4+ years of experience in customer support, with at least 1-2 years in a leadership or management role, preferably in a SaaS environment * Proven ability to lead ...

For this role, success looks like: * 4+ years of experience in customer support, with at least 1-2 years in a leadership or management role, preferably in a SaaS environment * Proven ability to lead ...

Customer Success Specialist J. J. is hiring a Customer Success Specialist to join our Consulting ... Establishes and maintains relationships with assigned clients and manages client relationship.

Proven success managing multiple complex projects while balancing timelines, priorities, and customer expectations. * Outstanding communication and relationship-building skills with the ability to ...

Use performance metrics, customer feedback, CRM insights, and analytics tools to identify trends, measure success, and drive continuous improvement. * Navigate complex customer situations and ...

Store Manager

Green Bay, WI · On-site

$42K - $56K/yr

As a Store Manager , you'll be the operational leader of your store, setting the standard for ... Serv-U-Success, our Mission is to deliver exceptional results to our customers every day with ...

... customers and our operations, ensuring seamless execution and long-term success. What You'll Do ... Manage customer programs including forecasting, quoting, order flow, and inventory models (e.g ...

Training Manager

Neenah, WI · On-site

$85K - $127K/yr

... Creating Customer Success. As a team member, you will engage in impactful work through global ... The Training Manager will lead and coordinate the development and execution of effective technical ...

Senior Manager - Planning

Neenah, WI · On-site

$129K - $194K/yr

... Creating Customer Success. As a team member, you will engage in impactful work through global ... Ensuring world class Demand Management & Planning Processes and tools are in place, trained and ...

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Customer Success Manager information

See Appleton, WI salary details

$30.9K

$79.1K

$133.2K

How much do customer success manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for customer success manager in Appleton, WI is $79,052.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,200.00 per year, depending on experience, location, and employer.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

What are the most commonly searched types of Customer Success jobs in Appleton, WI?

The most popular types of Customer Success jobs in Appleton, WI are:

What job categories do people searching Customer Success Manager jobs in Appleton, WI look for?

The top searched job categories for Customer Success Manager jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Customer Success Manager jobs?

Cities near Appleton, WI with the most Customer Success Manager job openings:

Infographic showing various Customer Success Manager job openings in Appleton, WI as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $79,052 per year, or $38 per hour.

Customer Success Manager

Appleton, WI • On-site

Full-time

Re-posted 11 days ago


Job description

Carepool is making Rideshare inclusive for everyone. Our software was built in Madison, WI and we are now growing across the US!
We're expanding our internal customer success team to support our growing customers. Do you have a caring profile and like helping others? Are you able to work well remotely and stay focused? This job could be for you!
3 Years of Customer Facing experience and phone support
Caring profile, cared for others in your family or others
Healthcare exposure in a job setting is preferred but not required.