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Remote Customer Success Jobs in Appleton, WI (NOW HIRING)

InsuraTec

TeleSales Representative -Remote

Appleton, WI · Remote

Customer Support: Deliver exceptional service by assisting clients with insurance-related questions ... If you're excited about sales, motivated by success, and passionate about helping clients protect ...

Holganix

Sales Operations Support

Green Bay, WI · Remote

Experience in customer success, account management, or ag support. * Strong attention to detail and ... Ability to work independently and collaboratively in a remote environment. * Understanding of ...

Holganix

Sales Operations Support

Green Bay, WI · On-site +1

Experience in customer success, account management, or ag support. * Strong attention to detail and ... Ability to work independently and collaboratively in a remote environment. * Understanding of ...

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All JobsCustomer Success JobsRemote Customer Success JobsRemote Customer Success Jobs in Appleton, WI

Remote Customer Success information

See Appleton, WI salary details

$31.7K

$81K

$136.6K

How much do remote customer success jobs pay per year?

As of Jul 15, 2026, the average yearly pay for remote customer success in Appleton, WI is $81,048.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,100.00 and $96,600.00 per year, depending on experience, location, and employer.

What is a Remote Customer Success job?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What are some typical challenges faced by Remote Customer Success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the key skills and qualifications needed to thrive in the Remote Customer Success position, and why are they important?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are the most commonly searched types of Customer Success jobs in Appleton, WI? The most popular types of Customer Success jobs in Appleton, WI are:
What are popular job titles related to Remote Customer Success jobs in Appleton, WI? For Remote Customer Success jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success jobs in Appleton, WI look for? The top searched job categories for Remote Customer Success jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Remote Customer Success jobs? Cities near Appleton, WI with the most Remote Customer Success job openings:
Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Appleton, WI as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $81,048 per year, or $39 per hour.
Remote Customer Service Representative

Remote Customer Service Representative

SolvOne

Appleton, WI • Remote

$18/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 19 days ago

Job description

SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative Dispatch Team! At SolvOne, we provide 24/7/365 service for our clients in the Petroleum Industry. When a gas station has a maintenance issue, they call SolvOne and our CSRs dispatch a technician to their location to fix the issue. For more information about SolvOne and the services we offer to the Petroleum Industry, please visit our website at www.solvone.com

Why apply for a Remote SolvOne Customer Service job?

  • Work from the comfort of your home
  • Save time and money without a commute
  • Pay starts at $18.00 per hour
  • Equipment provided by SolvOne
  • Paid training begins Late August

Set schedules available:

Morning Shift: Sunday, Monday, Wednesday, Thursday 6:00am – 2:30pm CT

Swing Shift: Thursday to Monday 1:30 PM – 10:00 PM CT

  • Comprehensive individualized remote training
  • Positive work environment: we work hard to appreciate our people
  • We promote from within and encourage growth

Here's what you need:

  • 1 year of customer service-related experience
  • A strong internet connection and the ability to setup a home office with company provided equipment
  • Must be a resident of Appleton Wisconsin area
  • Have a positive attitude, great work ethic and a passion for helping others
  • Be dependable and committed to be at work on time and ready to do your best each day
  • Dedicate your full attention to your work by not providing care for others during work hours
  • Commit to superior service for our customers, and support them through both phone and computer interactions
  • Ability to learn new information, policies and skills including software and petroleum industry knowledge
  • Demonstrate an organized and accurate approach, have strong problem solving and prioritization skills
  • Know your way around a computer, including Microsoft Office, Outlook, and general internet navigation
  • Work at a desk and effectively utilize a phone and computer for the length of your shift
  • Successfully pass a computer skills assessment, training evaluations, and the trial service period
  • Successfully pass a pre-employment drug screen and background check
  • Bilingual is a plus but not a requirement

Here's some of what we have to offer to those that join our team:

  • Work from home
  • Pay rate of $18.00 an hour starting. Internal growth and wage increase opportunities for those that excel
  • We are a growing company with internal promotion opportunities for Technical Support, Project Management, Leadership, and Training Departments when available
  • A fun and rewarding environment with giveaways and employee recognition programs
  • Training classes are small, so each new hire gets the individual training needed to succeed
  • Regular coaching sessions, review of your quality and performance metrics, and recognition for a job well done
  • Benefits include: medical and dental insurance, long-term disability and life insurance, paid vacation and sick time, holiday pay, 401k savings plan, referral bonuses, wellness programs, and more

If this sounds intriguing, don't miss this great opportunity. Apply today!https://jobs.crelate.com/portal/solvone

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