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Remote Customer Experience Analyst Jobs in Appleton, WI

TEKsystems

Claims Analyst

Menasha, WI · Remote

$19.25/hr

Experience processing or adjudicating healthcare claims preferred. * Strong problem-solving and ... We accelerate business transformation for our customers. Our expertise in strategy, design ...

EDCi

Continuous Improvement Lead

Appleton, WI · On-site +1

Remote EDCi provides infrastructure and call center technology services and solutions to clients ... Experience in delivering business operations and/or customer experience initiatives * Understand ...

EDCi

Continuous Improvement Lead

Appleton, WI · Remote

Remote EDCi provides infrastructure and call center technology services and solutions to clients ... Experience in delivering business operations and/or customer experience initiatives * Understand ...

TEKsystems

Claims Analyst

Appleton, WI · Remote

$19.25/hr

Past experience using QNXT™ Claims Workflow a plus Prior experience with ACA, Medicaid, or ... We accelerate business transformation for our customers. Our expertise in strategy, design ...

TEKsystems

Claims Analyst

Menasha, WI · Remote

$19.25/hr

Past experience using QNXT™ Claims Workflow a plus Prior experience with ACA, Medicaid, or ... We accelerate business transformation for our customers. Our expertise in strategy, design ...

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Remote Customer Experience Analyst information

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$39

$66

How much do remote customer experience analyst jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for remote customer experience analyst in Appleton, WI is $39.53, according to ZipRecruiter salary data. Most workers in this role earn between $31.68 and $44.81 per hour, depending on experience, location, and employer.

What is a remote customer experience analyst?

A Remote Customer Experience Analyst is responsible for analyzing customer interactions, feedback, and data to improve overall customer satisfaction. They work remotely to identify pain points, enhance user experiences, and provide actionable insights to support business goals. This role often involves reviewing customer feedback, monitoring service trends, and collaborating with teams to optimize processes. Strong analytical skills, communication abilities, and a customer-focused mindset are essential for success in this position.

What are some typical daily tasks for a remote customer experience analyst?

Remote Customer Experience Analysts typically spend their day gathering and interpreting customer feedback, analyzing data to identify trends, and generating reports to share findings with cross-functional teams. They may also participate in virtual meetings to discuss customer pain points and recommend strategies to improve satisfaction. The role often involves close collaboration with product, marketing, and support teams to ensure the company's service and product offerings align with customer needs. Regular communication and proactive problem-solving are key components of a typical workday, making this a dynamic and impactful position.

What are the key skills and qualifications needed to thrive as a remote customer experience analyst?

To thrive as a Remote Customer Experience Analyst, you need strong analytical abilities, customer service experience, and a background in data analysis or business, often supported by a relevant degree. Familiarity with customer relationship management (CRM) platforms, data visualization tools, and experience with analytics software like Excel or Tableau are typically beneficial. Excellent communication, problem-solving, and self-motivation are key soft skills for remote collaboration and delivering insights. These skills and qualities are crucial for gathering actionable data, enhancing customer satisfaction, and supporting ongoing improvement in a distributed work environment.

What are popular job titles related to Remote Customer Experience Analyst jobs in Appleton, WI?

For Remote Customer Experience Analyst jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching Remote Customer Experience Analyst jobs in Appleton, WI look for?

The top searched job categories for Remote Customer Experience Analyst jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Remote Customer Experience Analyst jobs?

Cities near Appleton, WI with the most Remote Customer Experience Analyst job openings:

Remote Customer Experience Analyst jobs near you
Infographic showing various Remote Customer Experience Analyst job openings in Appleton, WI as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $82,225 per year, or $39.5 per hour.

Remote Customer Service Representative

Appleton, WI • Remote

SolvOne
Oil and Gas Extraction • 51 - 200 employees
Learn more about SolvOneexternal

$18/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 16 days ago

Job description

SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative Dispatch Team! At SolvOne, we provide 24/7/365 service for our clients in the Petroleum Industry. When a gas station has a maintenance issue, they call SolvOne and our CSRs dispatch a technician to their location to fix the issue. For more information about SolvOne and the services we offer to the Petroleum Industry, please visit our website at www.solvone.com

Why apply for a Remote SolvOne Customer Service job?

  • Work from the comfort of your home
  • Save time and money without a commute
  • Pay starts at $18.00 per hour
  • Equipment provided by SolvOne
  • Paid training begins Late October 

Set schedules available:

 

Morning Shift: Wednesday to Saturday 8:00 AM – 6:30 PM CT

Morning Shift: Sunday to Wednesday 8:00 AM – 6:30 PM CT

Swing Shift: Tuesday to Saturday 1:30 PM – 10:00 PM CT


  • Comprehensive individualized remote training
  • Positive work environment: we work hard to appreciate our people
  • We promote from within and encourage growth

Here's what you need:

  • 1 year of customer service-related experience
  • A strong internet connection and the ability to setup a home office with company provided equipment
  • Must be a resident of Appleton Wisconsin area
  • Have a positive attitude, great work ethic and a passion for helping others
  • Be dependable and committed to be at work on time and ready to do your best each day
  • Dedicate your full attention to your work by not providing care for others during work hours
  • Commit to superior service for our customers, and support them through both phone and computer interactions
  • Ability to learn new information, policies and skills including software and petroleum industry knowledge
  • Demonstrate an organized and accurate approach, have strong problem solving and prioritization skills
  • Know your way around a computer, including Microsoft Office, Outlook, and general internet navigation
  • Work at a desk and effectively utilize a phone and computer for the length of your shift
  • Successfully pass a computer skills assessment, training evaluations, and the trial service period
  • Successfully pass a pre-employment drug screen and background check
  • Bilingual is a plus but not a requirement

Here's some of what we have to offer to those that join our team:

  • Work from home
  • Pay rate of $18.00 an hour starting. Internal growth and wage increase opportunities for those that excel
  • We are a growing company with internal promotion opportunities for Technical Support, Project Management, Leadership, and Training Departments when available
  • A fun and rewarding environment with giveaways and employee recognition programs
  • Training classes are small, so each new hire gets the individual training needed to succeed
  • Regular coaching sessions, review of your quality and performance metrics, and recognition for a job well done
  • Benefits include: medical and dental insurance, long-term disability and life insurance, paid vacation and sick time, holiday pay, 401k savings plan, referral bonuses, wellness programs, and more

If this sounds intriguing, don't miss this great opportunity. Apply today!https://jobs.crelate.com/portal/solvone