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Customer Success Manager For Automotive Jobs (NOW HIRING)

Symmetrio

Customer Success Manager

Denver, CO · Remote

This individual will be responsible for driving customer adoption, satisfaction, retention, and long-term success by developing trusted relationships with executive, clinical, operational, and IT ...

CXAI

Customer Success Manager

Customer Success Manager CXAPP is a forward-thinking technology company that leverages AI and data ... At CXApp, we are the innovators of Indoor Intelligence, delivering actionable insights for people ...

BetterCloud

Customer Success Manager

New York, NY · On-site

... for SaaS applications! BetterCloud Customer Success Managers (CSMs) are a critical part of our ... customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage ...

SWBC

Customer Success Manager

San Antonio, TX · On-site

CSMs should be customer-focused and aim for mutually beneficial outcomes within the partnership ... As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS ...

SWIVEL

Customer Success Manager

Grand Rapids, MI

CSMs should be customer-focused and aim for mutually beneficial outcomes within the partnership ... As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS ...

SWIVEL

Customer Success Manager

CSMs should be customer-focused and aim for mutually beneficial outcomes within the partnership ... As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS ...

Black Kite

Customer Success Manager

Boston, MA · On-site

$90K - $110K/yr

Customer Success Manager Black Kite is seeking a dynamic Customer Success professional responsible for managing accounts by allocating appropriate time to high-priority goals, requirements, and ...

Commify

Customer Success Manager

Chattanooga, TN · On-site

$55/hr

A Customer Success Manager is responsible for ensuring smooth onboarding, driving customer retention, and accelerating revenue growth through expert account management and proactive support. The role ...

P3 Hotel Software

Customer Success Manager

Boulder, CO · On-site

We are a leading provider of guest facing technology for the Hotel industry such as booking engines ... The new Customer Success Manager will work alongside the team in Boulder and Dublin to help the ...

Oracle Defunct

Customer Success Manager

Atlanta, GA · On-site

$33.65 - $63.65/hr

The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a focus on continuous improvements to customer utilization and ...

Kaseya

Customer Success Manager

Orlando, FL · On-site

Position Summary As a Customer Success Manager within Kaseya's Elite Support organization, you will serve as a strategic advisor for our most valuable partners, helping drive a proactive, high-touch ...

Avolution

Customer Success Manager

About The Role We're looking for a tech-savvy, high-performing Customer Success Manager to join our AMER team. You'll manage your own accounts focused on driving retention, expansion, and true ...

SimpliGov

Customer Success Manager

Sacramento, CA · Remote

Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to ... We provide one platform for all government workflows - fill, pay, route, automate, sign, and ...

Wolters Kluwer

Customer Success Manager

Irvine, CA · On-site

This role is responsible for supporting complex customer engagements from initial scoping through ... The Customer Success Manager supports the sales and project lifecycle by responding to inbound ...

Selr LLC

Customer Success Manager

San Francisco, CA

$130K - $140K/yr

Customer Success Manager San Francisco, CA (Onsite 5 Days per Week) | Venture-Backed SaaS Startup ... This is a high-impact role for someone who thrives at the intersection of customer strategy ...

Wolters Kluwer

Customer Success Manager

Glendale, CA

This role is responsible for supporting complex customer engagements from initial scoping through ... The Customer Success Manager supports the sales and project lifecycle by responding to inbound ...

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All JobsBusiness JobsCustomer Service JobsCustomer Service Manager JobsCustomer Success Manager For Automotive Jobs

Customer Success Manager For Automotive information

See salary details

$32.5K

$83.1K

$140K

How much do customer success manager for automotive jobs pay per year?

As of Aug 23, 2026, the average yearly pay for customer success manager for automotive in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a customer success manager for automotive?

A Customer Success Manager (CSM) for Automotive is a professional who ensures that automotive industry clients get the most value from a company’s products or services. They act as a liaison between the client and the company, helping clients achieve their goals, resolve issues, and maximize satisfaction with automotive solutions such as software, parts, or services. The CSM proactively identifies opportunities for improvement, provides training and support, and helps foster long-term client relationships to drive retention and loyalty.

How does a customer success manager for automotive typically collaborate with sales and technical teams to support clients?

Customer Success Managers (CSMs) in the automotive industry often work closely with both sales and technical teams to ensure clients receive comprehensive support. They act as a bridge between clients and internal teams, communicating client feedback and technical requirements, helping to troubleshoot issues, and coordinating implementation or onboarding processes. This collaborative approach ensures that client expectations are met and long-term relationships are fostered. CSMs regularly participate in cross-functional meetings and may join client calls alongside sales or engineering colleagues to provide holistic solutions.

What are the key skills and qualifications needed to thrive as a customer success manager for automotive, and why are they important?

To thrive as a Customer Success Manager for Automotive, you need a solid understanding of automotive industry trends, account management experience, and a background in customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analytics tools, and automotive-specific software is typically required. Exceptional communication, problem-solving, and negotiation skills help build trust and loyalty with clients. These skills are crucial for ensuring customer satisfaction, retention, and driving business growth in a competitive automotive market.

What is the difference between Customer Success Manager For Automotive vs Customer Support Specialist For Automotive?

AspectCustomer Success Manager For AutomotiveCustomer Support Specialist For Automotive
Primary RoleBuilds long-term relationships, ensures customer satisfaction, and promotes product adoptionProvides technical support, resolves customer issues, and answers product-related questions
Required SkillsCustomer relationship management, communication, product knowledgeTechnical troubleshooting, communication, product knowledge
Work EnvironmentProactive engagement, account management, often in office or remoteReactive support, call centers, or help desks
Industry UsageCommon in automotive SaaS and service companiesCommon in automotive dealerships and service centers

While both roles involve customer interaction in the automotive industry, the Customer Success Manager For Automotive focuses on fostering long-term relationships and ensuring customer success, whereas the Customer Support Specialist For Automotive primarily handles technical issues and immediate support needs.

More about Customer Success Manager For Automotive jobs

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Customer Success Manager For Automotive jobs near you
Infographic showing various Customer Success Manager For Automotive job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Symmetrio

Denver, CO • Remote

Full-time

Posted 17 days ago

Job description

Symmetrio is recruiting on behalf of an innovative healthcare technology company that is transforming oncology care through an AI-powered clinical software platform. Our client partners with leading cancer centers and health systems to improve clinical decision-making, streamline oncology workflows, and enhance patient outcomes.

As the organization continues its rapid growth, they are seeking an experienced Customer Success Manager to build strategic relationships with healthcare clients and ensure they realize maximum value from the platform.

The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer adoption, satisfaction, retention, and long-term success by developing trusted relationships with executive, clinical, operational, and IT stakeholders.

The ideal candidate combines healthcare technology experience with exceptional relationship management skills and understands the complexities of clinical workflows. This is a highly visible position that works cross-functionally with Sales, Clinical, Product Management, Engineering, and Support to ensure customers achieve measurable clinical and operational outcomes.

This company is based in Denver and requires approximately 40% travel throughout the United States. Preference towards candidates within the Denver metropolitan area.

Responsibilities
  • Serve as the primary relationship owner for assigned health system and oncology practice customers.
  • Develop trusted partnerships with executive, clinical, operational, and technical stakeholders.
  • Drive customer adoption through proactive engagement, workflow optimization, and best practice recommendations.
  • Monitor customer health metrics, utilization, and success milestones to maximize long-term retention.
  • Lead executive business reviews and communicate measurable value, ROI, and strategic recommendations.
  • Identify customer risks early and coordinate internal resources to ensure successful resolution.
  • Partner closely with Product, Clinical, Engineering, Sales, and Support teams to advocate for customer needs.
  • Gather customer feedback and translate insights into product enhancement opportunities.
  • Identify expansion opportunities within existing accounts while supporting renewals and long-term growth.
  • Develop strategic success plans with measurable objectives for each customer.
  • Represent the organization at customer meetings, conferences, and industry events.

Requirements

  • Bachelor's degree required; clinical degree preferred (RN, Radiation Therapist, Medical Dosimetrist, Medical Physicist, or related healthcare discipline).
  • 7+ years of experience in Customer Success, Strategic Account Management, Clinical Consulting, Healthcare IT, or Client Services.
  • Experience supporting enterprise healthcare software, SaaS platforms, clinical applications, or healthcare technology solutions.
  • Strong understanding of oncology or complex healthcare workflows is highly preferred.
  • Demonstrated success managing executive-level customer relationships within hospitals, health systems, or physician organizations.
  • Excellent communication, presentation, and relationship-building skills.
  • Proven ability to manage multiple enterprise customer engagements simultaneously.
  • Experience interpreting customer utilization metrics and driving adoption strategies.
  • Ability to collaborate effectively across commercial, clinical, product, and technical organizations.
  • Willingness to travel approximately 40%

Preferred Experience

    • Oncology software, oncology operations, radiation oncology, or cancer center experience.
    • Clinical workflow optimization or healthcare consulting.
    • Enterprise SaaS customer success methodologies.
    • EHR integration and healthcare interoperability experience.