Customer Success Manager Edtech Jobs in Spring, TX

CSM, Power & Renewables

Why YOU want this position

At Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world.

We are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI, and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we're helping our customers make better decisions that help provide communities around the world with clean, affordable energy.

The energy industry is changing fast. But we've continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn't be possible without our people, which is why we have built a team of individuals from a diverse range of backgrounds.

Are you ready to help power the global quality of life? Join Enverus, and be a part of creating a brighter, more sustainable tomorrow.

We will be seeking a highly driven CSM to join our Sales team in Austin, Houston, or Denver. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world's most dynamic and fastest-growing sector. Enverus is the right company at the right time.

Performance Objectives

• CSM that is part of a POD focused on Growth and partner with an Account Director focused on Retention. Account base will be 50-60 accounts

• Execute annual sales goals and meet targets for account growth on a monthly/quarterly/annual basis

• Team with Technical Advisors to effectively present a value proposition to capitalize on new upgrade and upsell opportunities

• Team with Customer Education Managers to identify opportunities for increased ROI within your account base.

• Provide quarterly, semi-annual, and annual forecasts within an acceptable accuracy rate

• Deliver client feedback to marketing and development teams to build more effective products and services.

Competitive Candidate Profile

• Must have at least 5 recent years of experience managing energy vertical accounts with Power & Renewables experience a plus

• Experience working with complex contract renewals is required.

• Be able to upsell various clients as well as resolve customer issues.

• We are looking for a team player, that can be autonomous when required.

• The intangibles include being driven by results, high goal orientation, working with urgency. In other words, you MUST have a strong motor!

• Proven experience managing a customer life cycle/sales process.

• Experience in the Power & Renewables space is preferred.

• Must know the outside sales process as well as internal account management/retention with the ability to demonstrate expertise in an enterprise sales process (CLC markers, discovery, value proposition, buying process, decision-makers, risk mitigation, retention, and closing).

• Demonstrated experience forecasting new business on a monthly, quarterly, and semi-annual basis.

Enverus offers comprehensive benefits to our employees to include:

• Medical

• Dental

• Vision

• Income Protection (disability, life/AD&D, critical illness, accident)

• Employee Assistance Program (EAP)

• Healthcare Spending Account (HSA), Commuter

• Lifestyle & Wellbeing Program

• Pet Insurance

This is a pipeline requisition for future opportunities

Enverus is proud to be an Equal Employment Opportunity and Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran, or any other characteristic protected by law.

The Company provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability