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Customer Success Manager Americas Jobs in Decatur, GA

C Square

Customer Success Manager

Lithia Springs, GA · On-site

Customer Success Manager Csquare is seeking a talented, highly motivated individual to serve as a Customer Success Manager. The mission of the Csquare Customer Success organization is to ensure our ...

Barco

Customer Success Manager

Peachtree Corners, GA · On-site

Customer Success Manager Location: Duluth, GA, US Barco is looking for a highly motivated and customer-focused professional to join our Control Rooms organization in the United States. This unique ...

Evident.io

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager The world's largest organizations rely on Evident to help them protect their business and brand from third-party risk. Our game-changing technology - which enables the secure ...

New

Safety Plus

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager At Safety Plus Inc., we believe worker safety is a basic human right. We empower businesses with innovative SaaS technology and technology-enabled safety services, ensuring ...

Genlogs

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager GenLogs is a hardware, software, and data company building the next generation of Truck Intelligence™. Our mission is to build unbreakable supply chains in order to make ...

WorkWave

Customer Success Manager

Atlanta, GA · On-site +1

$95K - $105K/yr

The Customer Success Manager is a key enterprise-facing leadership position responsible for fostering deep, strategic partnerships with WorkWave's largest customers. This role serves as the principal ...

New

Evident ID

Customer Success Manager

Atlanta, GA · Remote

As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross functional collaboration. Candidates must be based in the greater ...

Evident ID

Customer Success Manager

Atlanta, GA · Remote

As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross functional collaboration. Candidates must be based in the greater ...

Evident ID

Customer Success Manager

Atlanta, GA · On-site

As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross functional collaboration. Candidates must be based in the greater ...

Cyxtera

Customer Success Manager

Lithia Springs, GA · Hybrid

Customer Success activities include ongoing management and oversight of our customers: on-boarding, daily support, product adoption, advocacy, and retention resulting in long term customer ...

Evident ID

Customer Success Manager

Atlanta, GA · On-site

As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross functional collaboration. Candidates must be based in the greater ...

TRACTIAN

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening ...

Tractian

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening ...

GBG

Customer Success Manager, Loqate

Atlanta, GA · On-site

The Role - Customer Success Managers As a Customer Success Manager at GBG, your role centres on building trusted relationships, driving product engagement, and ensuring customers achieve their ...

GBG

Customer Success Manager, Loqate

Atlanta, GA · On-site

The Role - Customer Success Managers As a Customer Success Manager at GBG, your role centres on building trusted relationships, driving product engagement, and ensuring customers achieve their ...

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Customer Success Manager Americas information

See Decatur, GA salary details

$31.7K

$81.1K

$136.7K

How much do customer success manager americas jobs pay per year?

As of Aug 5, 2026, the average yearly pay for customer success manager americas in Decatur, GA is $81,098.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,100.00 and $96,700.00 per year, depending on experience, location, and employer.

What is a Customer Success Manager Americas?

A Customer Success Manager Americas is a professional dedicated to ensuring that customers across North, Central, and South America achieve their desired outcomes while using a company’s products or services. They act as a bridge between the company and its clients, helping with onboarding, addressing concerns, and providing ongoing support to maximize customer satisfaction and retention. By understanding regional needs and business goals, they drive product adoption and long-term relationships. Their role often involves collaborating with sales, support, and product teams to deliver a seamless customer experience.

What are the key skills and qualifications needed to thrive as a Customer Success Manager Americas?

To excel as a Customer Success Manager Americas, you need strong client relationship management skills, a solid understanding of account management, and experience with SaaS or technology products, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer onboarding tools, and data analytics systems is typically required. Exceptional communication, problem-solving, and cross-cultural collaboration skills help build trust and drive customer adoption. These capabilities are vital for ensuring customer satisfaction, retention, and long-term business growth across diverse markets in the Americas.

How does a Customer Success Manager Americas typically collaborate with cross-functional teams to ensure customer satisfaction?

Customer Success Managers in the Americas often work closely with sales, product, and support teams to address customer needs and drive retention. They act as the primary point of contact, relaying customer feedback to internal stakeholders and coordinating solutions to complex issues. Regular meetings, shared project management tools, and clear communication channels are commonly used to streamline these collaborations. This cross-functional approach not only enhances customer satisfaction but also promotes continuous improvement across the organization.
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Customer Success Manager Americas jobs near you

Customer Success Manager

Flowpath Cmms - Intelligent Maintenance Software

Atlanta, GA • On-site

Other

Medical, Dental, Vision, Retirement

Re-posted 5 days ago

Job description

Customer Success Manager

FlowPath is looking for their first Customer Success Manager to join our team. As a Customer Success Manager, you will be "delighting" customers every step of their onboarding journey through their lifetime as a customer. You will help create an invaluable customer experience and serve as an advocate for our customers, voicing all needs, requests, and suggestions.

The right candidate will:

  • Be able to passionately explain how FlowPath can make an impact for our customers' businesses and make them operational heroes within their organization
  • Analyze client usage and integrate insights into a tailored success plan for our diverse customer base
  • Learn fast, and be quick on their feet in a fast-paced environment
  • Become an expert on facilities and operations
  • Develop a thorough understanding of setting up and troubleshooting FlowPath FM Platform
  • Help clients investigate technical challenges
  • Be the go-to resource to ensure clients have the best possible experience with our platform
  • Manage the Help Center to help clients find answers when they need them
  • Effectively communicate with customers via chat, email, or phone to provide prompt technical support
  • Be passionate about making our customers happy
  • Be open to "wearing multiple hats" with a readiness to support all members of the FlowPath team - flexibility is key for this role!

What it takes to be a rockstar in this position:

  • Positive, supportive, and self-starting
  • Gritty and persistent
  • Highly organized and extremely detail oriented
  • You play well with others
  • Ability to prioritize and multi-task with exceptional time-management skills
  • You are curious and will ask questions to get to the heart of the matter
  • Strong interest in technology and/or software
  • Genuine passion for helping others reach their goals
  • Adaptable and energetic team player
  • Willingness and desire to learn and grow quickly in a startup environment
  • Requirements:
  • Excellent written and verbal communication skills
  • Background in establishing and building lasting customer relationships and/or customer support experience
  • Strong analytical and critical thinking skills
  • Proficient in Google Suite (Docs, Sheets, Slides)
  • Education: As little or as much as it takes to do the job

INCREDIBLE BENEFITS

  • No Vacation Tracking (you take vacation whenever you want — no need to keep track)
  • Health, Dental, and Vision Insurance
  • Casual dress all-day, everyday
  • Ask us about Frank, Porter, and Beau
  • 401K
  • Flexible work from home days

Apply