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Customer Success Leader Jobs in Spring, TX (NOW HIRING)

OptiSigns Inc.

Customer Success Specialist

Houston, TX · On-site

$32K - $45K/yr

About Us Optisigns, the leader in the digital experience space, help us with our vision of building ... Customer Success Engineer Primary responsibilities * Provide technical assistance and support for ...

HCSS

Head of Customer Success

Houston, TX · On-site

Head of Customer Success We are HCSS. For the last 40 years, we have been developing software to ... With this mission at the core of everything we do, HCSS is a pioneer and leader in the construction ...

Enerex

Customer Success Manager

Houston, TX · Remote

Salary: $70,000 to $90,000 USD per year Company Description Enerex is a leading software platform ... As a Customer Success Manager at Enerex, you will own the end-to-end customer experience across ...

Enerex

Customer Success Manager

Houston, TX · Remote

$70K/yr

Company Description Enerex is a leading software platform for the retail energy industry ... As a Customer Success Manager at Enerex, you will own the end-to-end customer experience across ...

Socket.dev

Head of Customer Success

Houston, TX · On-site

$140 - $210/hr

With this mission at the core of everything we do, HCSS is a pioneer and leader in the construction ... Partnering with the CCO, you will own the execution of our Customer Success strategy through a ...

New

Bakertilly

Senior Associate, Customer Success

Houston, TX · On-site

$57K - $97K/yr

Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a ... The Senior Associate, Customer Success will be responsible for aiding adoption of the ERP software ...

NABORS

RigCLOUD Customer Success Specialist

Houston, TX · On-site

Nabors Drilling Solutions is seeking a Senior Customer Success Specialist to join our RigCLOUD team ... Nabors is a leading provider of advanced technology for the energy industry. With operations in ...

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Showing results 21-40

All JobsCustomer Success Leader JobsCustomer Success Leader Jobs in Spring, TX

Customer Success Leader information

See Spring, TX salary details

$28.9K

$73.9K

$124.6K

How much do customer success leader jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer success leader in Spring, TX is $73,918.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $88,100.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Leader vs Customer Success Manager?

AspectCustomer Success LeaderCustomer Success Manager
ResponsibilitiesOversees customer success strategies, leads teams, and drives retention at a strategic level.Manages individual customer accounts, ensures satisfaction, and supports retention efforts.
Required CredentialsTypically requires experience in customer success, leadership skills, and industry knowledge.Requires customer success experience, communication skills, and industry familiarity.
Work EnvironmentLeadership teams, strategic planning, cross-department collaboration.Direct interaction with customers, account management, and support teams.

The Customer Success Leader focuses on strategic oversight and team leadership, while the Customer Success Manager handles day-to-day account management. Both roles require customer success experience, but the leader role emphasizes strategy and team development, whereas the manager role emphasizes direct customer interaction.

What is a customer success leader?

A Customer Success Leader is a professional responsible for guiding and overseeing a company's customer success team. Their primary goal is to ensure customers achieve their desired outcomes while using the company's products or services, which helps drive retention and growth. Customer Success Leaders develop strategies, analyze customer data, and collaborate with other departments to improve the overall customer experience. They play a key role in building long-term relationships with clients by proactively addressing their needs and challenges.

How does a customer success leader balance strategic planning with day-to-day team management?

A Customer Success Leader is responsible for both high-level strategic planning and the daily management of their team. This means setting long-term goals for customer outcomes, while also being hands-on with coaching, performance tracking, and resolving escalated client issues. Balancing these aspects often involves delegating routine tasks, leveraging data to inform strategy, and regularly communicating with both customers and internal stakeholders. The role requires strong organizational skills and the ability to pivot between big-picture thinking and immediate operational needs.

What are the key skills and qualifications needed to thrive as a customer success leader, and why are they important?

To thrive as a Customer Success Leader, you need a deep understanding of customer relationship management, strategic account planning, and proven leadership experience, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, customer support platforms, and data analytics tools is typically required. Exceptional communication, problem-solving, and team-building skills set standout leaders apart in this role. These abilities are crucial to driving customer retention, fostering team performance, and ensuring clients achieve desired outcomes with the company's products or services.
What are popular job titles related to Customer Success Leader jobs in Spring, TX? For Customer Success Leader jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Customer Success Leader jobs in Spring, TX look for? The top searched job categories for Customer Success Leader jobs in Spring, TX are:
What cities near Spring, TX are hiring for Customer Success Leader jobs? Cities near Spring, TX with the most Customer Success Leader job openings:
Customer Success Leader jobs near you
Infographic showing various Customer Success Leader job openings in Spring, TX as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $73,918 per year, or $35.5 per hour.

Head of Customer Success

DNV Germany Holding GmbH

Houston, TX • On-site

$180 - $280/hr

Other

Posted 4 days ago

Job description

Lead Customer Outcomes. Build a World-Class Customer Success Function. Drive Growth.

We are seeking an exceptional Head of Customer Success to lead the global Customer Success function for DNV's Pipeline software portfolio. Reporting to the Chief Revenue Officer, this leader will be responsible for building and scaling a high-performing global organization that drives customer adoption, retention, expansion, and advocacy.

The successful candidate will combine strong leadership, analytical rigor, commercial acumen, and customer focus to ensure customers realize measurable business value from our solutions. Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will leverage customer insights, health metrics, and market intelligence to improve customer outcomes, influence strategic decisions, and drive sustainable business growth.

This is a highly visible leadership role with the opportunity to shape the future of Customer Success within the Pipeline Business Line, develop a global team, and play a key role in the continued growth and transformation of DNV's software business.

This role follows a hybrid work model.

What you\'ll Do

  • Lead, develop, and inspire a global Customer Success team through coaching, succession planning and talent development
  • Establish common processes, metrics, best practices, and expansion strategies across regions
  • Build a high-performance culture focused on accountability, customer outcomes, and continuous improvement that attracts and retains top talent
  • Foster strong collaboration across Sales, Product Management, Engineering, Support, and Marketing
  • Establish and report on key Customer Success KPIs, including adoption, retention, customer health, expansion, and Net Revenue Retention (NRR)

Drive Customer Outcomes and Growth

  • Own the customer lifecycle from onboarding through renewal, retention, and expansion
  • Ensure customers achieve their desired outcomes and realize measurable value from our software solutions
  • Develop executive-level customer relationships and lead strategic account reviews
  • Partner with Sales and Growth teams to identify upsell, cross-sell, and renewal opportunities
  • Improve customer retention, adoption, customer health, and Net Revenue Retention (NRR)

Leverage Data and Customer Insight

  • Develop and manage customer health scoring, dashboards, and success metrics
  • Analyze adoption, usage, engagement, and business outcome data to identify risks and opportunities
  • Act as the voice of the customer by translating customer needs and market insights into product improvements
  • Influence company strategy through customer trends, market intelligence and business performance
  • Leverage AI, automation, and scalable processes to improve customer experience and operational efficiency
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