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Customer Success Associate Jobs in San Ramon, CA

Selr LLC

Customer Success Manager

San Francisco, CA

$130K - $140K/yr

Customer Success Manager San Francisco, CA (Onsite 5 Days per Week) | Venture-Backed SaaS Startup Compensation: $130,000-$140,000 Base Salary | $150,000 OTE + Equity Our client is a rapidly growing ...

Sprig

Customer Success Engineer

San Francisco, CA · On-site

$135K - $150K/yr

About the Role As a Customer Success Engineer at Sprig, you will help customers successfully deploy, integrate, troubleshoot, and scale Sprig across their organizations. You'll partner directly with ...

TRM

Customer Success Manager

San Francisco, CA · On-site

The AI Customer Success function is being built from the ground up, and this role will help define it. As the first Customer Success Manager in this area, you will own the end-to-end post-sale ...

Juicebox, Inc

Customer Success Manager

San Francisco, CA · On-site

$165K - $230K/yr

About the Role Customer Success at Juicebox sits at the intersection of commercial ownership, AI workflow enablement, and customer strategy. CSMs own the full customer relationship-from onboarding ...

Klaviyo

Customer Success Manager

San Francisco, CA · On-site

Customer Success Managers (CSMs) at Klaviyo are a critical part of our success and the success of our customers. We take the success of our customers incredibly seriously. Our mission is to deliver ...

Zifo

Customer Success Manager

San Francisco, CA · On-site

Customer Success Manager Role Summary We are looking for an individual who demonstrates strong commitment to proactive account management, maintains current revenue streams, consistently develops the ...

Kastle Systems

Customer Success Manager

Fremont, CA

Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...

Reducto

Customer Success Manager

San Francisco, CA · On-site

$180K - $230K/yr

The Opportunity As part of the early Customer Success team, you'll help to build our customer success function from the ground up while managing a portfolio of high-value customers to drive logo ...

Slash Financial

Customer Success Agent

San Francisco, CA · On-site +1

$55K - $70K/yr

As a Customer Success Agent, you will play an important role in ensuring our customers have an excellent experience while maintaining the highest standards of compliance with our platform. What You ...

Zifo

Customer Success Manager

San Francisco, CA

Customer Success Manager Role Summary We are looking for an individual who demonstrates strong commitment to proactive account management, maintains current revenue streams, consistently develops the ...

odoo

Customer Success Manager

Brisbane, CA · On-site

$70K - $90K/yr

The Customer Success Team is helping customers across North America streamline their business processes with Odoo's integrated software solutions. This is an opportunity for people who are excited to ...

CVHCare

Customer Success Analyst

San Francisco, CA · On-site

$25 - $28/hr

As a Customer Success Analyst, you will play a vital role in ensuring our customers achieve their desired outcomes while using CuraeSoft's software solutions. Your goal will be to build long-lasting ...

Zifo

Customer Success Manager

San Francisco, CA · On-site

Customer Success Manager Role Summary We are looking for an individual who demonstrates strong commitment to proactive account management, maintains current revenue streams, consistently develops the ...

Whatnot

Director, Customer Success

San Francisco, CA · On-site

$234K - $330K/yr

The Customer Success team is responsible for helping high-value sellers grow their new business, adopt best practices, and ultimately retain on Whatnot. You'll define what great new seller success ...

ARM

Customer Success Manager

San Jose, CA · On-site

The Customer Success Manager (CSM) plays a critical role in driving the technical, operational, and strategic success of Arm's largest hyperscaler Partners. Acting as a trusted advisor and program ...

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Showing results 1-20

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in San Ramon, CA

Customer Success Associate information

See San Ramon, CA salary details

$20.7K

$59.2K

$103.9K

How much do customer success associate jobs pay per year?

As of Jul 20, 2026, the average yearly pay for customer success associate in San Ramon, CA is $59,218.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $73,200.00 per year, depending on experience, location, and employer.

What is a Customer Success Associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the role of a customer success associate?

A customer success associate is responsible for managing customer relationships, ensuring client satisfaction, and helping customers achieve their goals with a company's products or services. They often handle onboarding, support, and follow-up, using tools like CRM software to track interactions and outcomes.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a Customer Success Associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a Customer Success Associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a CSM salary?

A Customer Success Manager (CSM) salary varies depending on experience, location, and company size, but typically ranges from $60,000 to $100,000 annually in the United States. Entry-level CSMs may earn less, while those with more experience or in high-demand industries can earn higher compensation, often supplemented with bonuses or commissions. Strong communication skills and familiarity with customer relationship management (CRM) tools are important for success in this role.

Is customer success an entry level job?

Customer Success Associate roles are often entry-level positions that require strong communication and problem-solving skills. Many companies provide on-the-job training, and prior experience is not always necessary, making it accessible for recent graduates or those new to the field.

What Is a Customer Success Associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What jobs make $3,000 a month without a degree?

Customer Success Associate roles often pay around $3,000 or more per month, especially with experience and strong communication skills. These positions typically require familiarity with customer relationship management (CRM) tools and may offer remote or flexible schedules. Other jobs that can reach this income level without a degree include sales, administrative roles, and certain technical support positions.
More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in San Ramon, CA? The most popular types of Customer Success jobs in San Ramon, CA are:
What job categories do people searching Customer Success Associate jobs in San Ramon, CA look for? The top searched job categories for Customer Success Associate jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Customer Success Associate jobs? Cities near San Ramon, CA with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in San Ramon, CA as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $59,218 per year, or $28.5 per hour.

Customer Success Manager

AccountMakers

San Francisco, CA

$70 - $100/hr

Full-time

Posted 29 days ago

Job description

Are you a customer success professional who thrives in client-facing, fast-paced environments and enjoys helping enterprise teams adopt technology, improve operations, and scale programs successfully? AccountMakers has been engaged by a growing enterprise SaaS organization specializing in workplace transportation, parking, EV charging, and mobility operations to hire a Customer Success Manager responsible for supporting a high-profile enterprise customer onsite in San Francisco. We are looking for someone who will serve as a trusted advisor and onsite platform expert, helping drive adoption, optimize workflows, and support transportation and workplace operations across multiple office locations. This is a full-time, onsite temporary opportunity with the potential to convert to a permanent position. In this role, you'll work closely with cross-functional stakeholders to ensure a seamless user experience while identifying opportunities to improve efficiency and scale programs globally. You will be responsible for supporting platform usage, improving workflows, providing data-driven insights, troubleshooting issues, and collaborating with internal product and support teams to ensure a world-class customer experience. The ideal candidate brings experience in customer success, workplace operations, client services, implementation, or account management, and is highly comfortable operating in a hands-on, enterprise-facing environment. What We’re Looking For 2–3+ years of experience in Customer Success, Customer Success Operations, Account Management, Implementation, Client Services, Workplace Operations, or a similar client-facing role within technology or SaaS. Experience supporting enterprise customers or working directly onsite with clients is strongly preferred. Strong organizational skills with the ability to manage multiple priorities and workstreams in a fast-paced environment. Excellent verbal and written communication skills with the ability to build credibility and influence senior stakeholders. Experience serving as a trusted advisor and primary point of contact for platform-related questions, reporting, troubleshooting, and workflow improvements. Ability to monitor platform usage, identify adoption gaps, and collaborate with stakeholders to increase engagement and drive successful outcomes. Experience working with data dashboards, reporting tools, CRM systems, project management platforms, and spreadsheets such as HubSpot, Asana, Google Sheets, or similar technologies. Ability to create documentation, workflows, playbooks, and resources that support operational excellence and scalable program expansion. Comfort using AI and GenAI tools to improve productivity, automate workflows, and enhance reporting and documentation. Experience within B2B SaaS, workplace technology, proptech, facilities operations, mobility, transportation, or employee experience platforms is a plus. Familiarity with corporate parking, employee transportation, access programs, shuttle operations, or workplace mobility solutions is a plus. Ability to work full-time onsite in San Francisco. Compensation This opportunity offers a competitive pay rate of $70–$100 per hour, depending on experience. The position is full-time, onsite, and offers the opportunity to convert to a permanent role for the right candidate.

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