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Customer Success Associate Jobs in Reno, NV (NOW HIRING)

Ayr Wellness

Customer Intake Associate

Reno, NV · On-site

$14.50 - $20/hr

... for long-term success. For more information, please visit www.ayrwellness.com. Job Summary The ... Must have strong customer service skills, a great outgoing attitude, along with a stellar work ...

hyve solutions

Warehouse Trainer

Reno, NV · On-site

The company co-innovates with deep engineering expertise, treating customer success as its own ... Improves associates' job-related skills; develops, maintains, and applies learning tools (methods ...

Hyve Solutions

Warehouse Trainer

Reno, NV · On-site

The company co-innovates with deep engineering expertise, treating customer success as its own ... Improves associates' job-related skills; develops, maintains, and applies learning tools (methods ...

Home Depot

Customer Service/Sales

Reno, NV · On-site

$18 - $21/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Carson City, NV · On-site

$16.50 - $19.50/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Reno, NV · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Sparks, NV · On-site

$17.50 - $20.50/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Carson City, NV · On-site

$17 - $20/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Reno, NV · On-site

$17.50 - $20.50/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Carson City, NV · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Reno, NV · On-site

$17 - $20/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Carson City, NV · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Reno, NV · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Sparks, NV

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Reno, NV · On-site

$17 - $20/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

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Showing results 41-60

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Reno, NV

Customer Success Associate information

See Reno, NV salary details

$18.4K

$52.8K

$92.7K

How much do customer success associate jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer success associate in Reno, NV is $52,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $65,300.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Reno, NV?

The most popular types of Customer Success jobs in Reno, NV are:

What are popular job titles related to Customer Success Associate jobs in Reno, NV?

For Customer Success Associate jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Customer Success Associate jobs in Reno, NV look for?

The top searched job categories for Customer Success Associate jobs in Reno, NV are:

What cities near Reno, NV are hiring for Customer Success Associate jobs?

Cities near Reno, NV with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Reno, NV as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $52,836 per year, or $25.4 per hour.

Customer Intake Associate

Ayr Wellness

Reno, NV • On-site

$14.50 - $20/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Ayr Wellness rating

6.9

Company rating: 6.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

10th of 33 rated cannabis dispensaries

Job description

Description
Position at Ayr Wellness
Company Description
Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers across our markets.
At Ayr, our strength lies in our people. We're re-imagining how we work across every part of our business, and we're looking for builders and doers to roll up their sleeves and help shape what's next.
The cannabis industry is fast-moving, complex, and full of opportunity. Together, we're not only shaping a company, but also building the future of cannabis. At Ayr you'll have the opportunity to make a lasting impact while growing your career alongside a company positioning itself for long-term success.
For more information, please visit www.ayrwellness.com.
Job Summary
The Intake position is the initial first point of contact for our Dispensaries. So, you set the tone! It is imperative that all patients and customers are greeted, both in-person and over-the-phone, with a positive and warm welcome. Must have strong customer service skills, a great outgoing attitude, along with a stellar work ethic. The Intake team member is also responsible for cleanliness of the front desk and lobby area.
Duties and Responsibilities
  • Provides the highest level of customer service while interacting with patients and customers on-site and over the phone by having an optimistic attitude and welcoming personality.
  • Process-in patients and customers by validating identification and entering information into our POS system.
  • Operate front desk responsibilities such as answering phones, emails, checking-in patients, and updating patient files.
  • Provide all new patients/customers with a brief explanation of services.
  • Become well educated with all cannabis products offered and/or be willing to learn
  • Manage all visitor access of vendors, contractors, etc., partnered with Store Manager or Assistant Manager
  • Act as the liaison to all departments on security needs
  • Motivated to learn and execute new tasks during downtime
  • Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready

Qualifications
  • Must stay current and adhere to all policies and regulations of the state cannabis agency.
  • Must meet age requirement as outlined by state cannabis agency.
  • Able to pass all background checks as required by state cannabis agency.
  • Able to accommodate scheduling that may include varied shifts, weekends and holidays.
  • Maintain regular and punctual attendance.
  • Must be able to communicate effectively with customers/caregivers and team members.
  • Prior customer service experience in a hospitality, pharmacy, customer services or retail environment.
  • Works in a timely manner and strives to increase productivity
  • Demonstrated oral and written communication capabilities

Education
High school diploma/GED required
Experience
1-3 years working in a retail setting or inventory setting
Competencies (Knowledge, Skills, and Attitude)
Customer Obsessed: Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation.
Relationship Building: Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning, and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth.
Results Oriented: Empowered with the knowledge of their potential this person learns quickly when facing new problems; a relentless and versatile learner, open to change, analyzes successes and failures for continuous improvement, experiments and will try anything to find solutions that support an ecosystem of knowledge; enjoys challenge of unfamiliar tasks, quickly grasps the essence and underlying structure of anything.
Functional/Technical Skill: Possesses functional and technical knowledge and skills to perform at a high level of accomplishment; understands how their job function supports being a force for good
Direct reports
No direct reports
Working conditions
  • Work is primarily performed in a dispensary setting. The working area may be odorous at times and loud due to fans and filtration systems, fluctuating between cold and warm temperatures
  • Involves frequent contact with staff, vendors and customers. Work may include dealing with law enforcement and occasional State inspectors

Physical requirements
  • Able to perform general administrative activities
  • Frequently operates computer/POS system and other standard office equipment such as printers, phones and photocopy machines.
  • The person in this position must be able to remain in a stationary position when checking in customers or when operating the register.
  • Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary.
  • Ability to twist, turn, bend, stand and walk as required to perform the duties associated with functioning as a dispensary agent

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
AYR Wellness is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

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