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Customer Success Associate Jobs in Reno, NV (NOW HIRING)

Figure Lending

Team Manager

Reno, NV · Hybrid

$77K - $86K/yr

About the Role We are seeking a results-driven, customer-focused Team Manager to lead a team of up to 18 Customer Success Associates at varying levels. As a Team Manager, you will oversee daily ...

Figure Lending

Team Manager

Reno, NV · On-site

$77K - $86K/yr

About the Role We are seeking a results-driven, customer-focused Team Manager to lead a team of up to 18 Customer Success Associates at varying levels. As a Team Manager, you will oversee daily ...

Figure Lending

Team Manager

Reno, NV · Hybrid

$77K - $86K/yr

About the Role We are seeking a results-driven, customer-focused Team Manager to lead a team of up to 18 Customer Success Associates at varying levels. As a Team Manager, you will oversee daily ...

Riverside Payments

Be Seen First

Customer Service Sales Associates

Reno, NV · On-site

$75K - $95K/yr

We're changing our community and want you to be a part of our Customer Service & Sales Associate team. We'll set you up for success and be there with you every step of the way. Come as you are, bring ...

La-Z-Boy

Warehouse Associate/Customer Support

Reno, NV

$14.24 - $21.52/hr

... the success of this company. Our first priority is to consistently provide outstanding customer ... Warehouse Associate - La-Z-Boy Furniture Galleries Location: Reno, NV Compensation: $16.50 per hour ...

La-Z-Boy

Warehouse Associate/Customer Support

Reno, NV · On-site

$16.50/hr

... the success of this company. Our first priority is to consistently provide outstanding customer ... Warehouse Associate - La-Z-Boy Furniture Galleries Location: Reno, NV Compensation: $16.50 per hour ...

La-Z-Boy

Warehouse Associate/Customer Support

Reno, NV · On-site

$14.24 - $21.52/hr

... the success of this company. Our first priority is to consistently provide outstanding customer ... Warehouse Associate - La-Z-Boy Furniture Galleries Location: Reno, NV Compensation: $16.50 per hour ...

La-Z-Boy

Warehouse Associate/Customer Support

Reno, NV · On-site

$14.24 - $21.52/hr

... the success of this company. Our first priority is to consistently provide outstanding customer ... Warehouse Associate - La-Z-Boy Furniture Galleries Location: Reno, NV Compensation: $16.50 per hour ...

Ross Stores

Retail Associate

Carson City, NV

$15 - $17.25/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Reno, NV

$15.25 - $17.50/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Reno, NV · On-site

$15.25 - $17.50/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Reno, NV

$15 - $17.25/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Reno, NV

Customer Success Associate information

See Reno, NV salary details

$18.4K

$52.8K

$92.7K

How much do customer success associate jobs pay per year?

As of Jun 9, 2026, the average yearly pay for customer success associate in Reno, NV is $52,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $65,300.00 per year, depending on experience, location, and employer.

What is a Customer Success Associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a Customer Success Associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a Customer Success Associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What Is a Customer Success Associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Reno, NV? The most popular types of Customer Success jobs in Reno, NV are:
What are popular job titles related to Customer Success Associate jobs in Reno, NV? For Customer Success Associate jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate jobs in Reno, NV look for? The top searched job categories for Customer Success Associate jobs in Reno, NV are:
What cities near Reno, NV are hiring for Customer Success Associate jobs? Cities near Reno, NV with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Reno, NV as of June 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,836 per year, or $25.4 per hour.

Sales Development Program Sales Associate

United Rentals, Inc.

Sparks, NV • On-site

Full-time

PTO

Posted 15 days ago

Job description

Great company. Great people. Great opportunities.
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!
As a Sales Associate on our General Rentals team, you'll embark on a structured training path designed to prepare you for a future role as an Outside Sales Representative. You'll work alongside industry experts who are eager to help you gain hands-on experience with our technical products while developing the relationship-building skills that drive customer success.
What you'll do:
  • Begin your training at a local branch, shadowing both sales and operational roles to gain an inside-out understanding of the full equipment-rental lifecycle.
  • Join your peers across North America for a digital onboarding class, designed to sharpen your sales technique for success in our industry while providing a collaborative training environment that helps you build and leverage a strong internal support network.
  • Progress through a series of outbound sales campaigns that provide exposure to different construction verticals, varying customer spend levels, general vs specialty equipment rentals, and both new and existing customer segments.
  • Master key United Rentals sales tools, including our CRM, inventory management platforms, customer portal, and mobile applications.
  • Lead high-level sales conversations involving price negotiations, multi-piece rental requests, government and educational collective agreements, equipment service contracts, the sale of used equipment at the end of its rental life, and much more.
  • Learn proven sales methodologies to deliver solutions for our customers and drive revenue growth.
  • Participate in local team initiatives such as daily safety huddles, customer appreciation events, equipment yard sale events, customer entertainment outings, charity drives, and 1UR internal team-building workshops.
  • Track your Sales Development progress through multiple achievement levels, with access to real-time sales performance metrics and weekly peer-ranked competitions.
  • Receive daily feedback from corporate and local leadership meetings, call coaching sessions, and ride-alongs to local jobsites. You will drive engagement during these meetings by developing sales strategies for your accounts and creating realistic timelines to achieve your goals.
  • The average Sales Associate spends 4-6 months in the Sales Development Program (SDP) before promotion to an Outside Sales Representative (OSR), with the timeline dependent on market conditions and individual performance.
  • Other duties as assigned

Requirements:
  • Bachelor's degree or equivalent work experience
  • Experience in a customer-facing sales role (preferred)
  • Excellent interpersonal & communication skills
  • Strong teamwork and collaboration skills
  • Proficient computer and mobile phone/tablet skills
  • Valid driver's license with acceptable driving record
  • Training: must live within reasonable driving distance of assigned branch and report on-site M-F

Why join us?
We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
  • Paid Parental Leave
  • United Compassion Fund
  • Employee Discount Program
  • Career Development & Promotional Opportunities
  • Additional Vacation Buy Up Program (US Only)
  • Early Wage Access through Payactiv (US Hourly Only)
  • Paid Sick Leave
  • An inclusive and welcoming culture

Learn more about our full US benefit offerings here.
United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewarding career.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

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