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Customer Success Associate Jobs in Reno, NV (NOW HIRING)

Hertz

Part Time Customer Service Associate

Reno, NV · On-site

$16.25/hr

The part time Customer Service Associate consults with customers on their car rental. Maximizing ... Be proud of our brand and the role you play in our success. * Play an active role in our ...

Figure Lending

Team Manager

Reno, NV · On-site

$77K - $94K/yr

About the Role We are seeking a results-driven, customer-focused Team Manager to lead a team of up to 18 Customer Success Associates at varying levels. As a Team Manager, you will oversee daily ...

Hertz

Part Time Customer Service Associate

Reno, NV

$16.25/hr

The part time Customer Service Associate consults with customers on their car rental. Maximizing ... Be proud of our brand and the role you play in our success. * Play an active role in our ...

Figure

Account Administration Associate

Reno, NV · On-site

$59K/yr

... customer success. You will keep Figure accountable to its customers by troubleshooting problems and providing solutions across multiple product lines with knowledge and empathy. What You'll Do * Be ...

Ayr Wellness

Customer Intake Associate

Reno, NV · On-site

$14.50 - $20/hr

... for long-term success. For more information, please visit www.ayrwellness.com. Job Summary The ... Must have strong customer service skills, a great outgoing attitude, along with a stellar work ...

Ayr Wellness

Customer Intake Associate

Reno, NV

$14.50 - $20/hr

... for long-term success. For more information, please visit www.ayrwellness.com. Job Summary The ... Must have strong customer service skills, a great outgoing attitude, along with a stellar work ...

Ayr Wellness

Customer Intake Associate

Reno, NV

$14.50 - $20/hr

... for long-term success. For more information, please visit www.ayrwellness.com. Job Summary The ... Must have strong customer service skills, a great outgoing attitude, along with a stellar work ...

AYR Wellness

Customer Intake Associate

Reno, NV · On-site

$14.50 - $20/hr

... for long-term success. For more information, please visit www.ayrwellness.com. Job Summary The ... Must have strong customer service skills, a great outgoing attitude, along with a stellar work ...

Ayr Wellness

Customer Intake Associate

Reno, NV · On-site

$14.50 - $20/hr

... for long-term success. For more information, please visit www.ayrwellness.com. Job Summary The ... Must have strong customer service skills, a great outgoing attitude, along with a stellar work ...

Ayr Wellness

Customer Intake Associate

Reno, NV · On-site

$14.50 - $20/hr

... for long-term success. For more information, please visit www.ayrwellness.com. Job Summary The ... Must have strong customer service skills, a great outgoing attitude, along with a stellar work ...

Ayr Wellness

Customer Intake Associate

Reno, NV

$14.50 - $20/hr

... for long-term success. For more information, please visit www.ayrwellness.com. Job Summary The ... Must have strong customer service skills, a great outgoing attitude, along with a stellar work ...

Ayr Wellness

Customer Intake Associate

Reno, NV

$14.50 - $20/hr

... for long-term success. For more information, please visit www.ayrwellness.com. Job Summary The ... Must have strong customer service skills, a great outgoing attitude, along with a stellar work ...

Ayr Wellness

Customer Intake Associate

Reno, NV · On-site

$14.50 - $20/hr

... for long-term success. For more information, please visit www.ayrwellness.com. Job Summary The ... Must have strong customer service skills, a great outgoing attitude, along with a stellar work ...

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Showing results 41-60

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Reno, NV

Customer Success Associate information

See Reno, NV salary details

$18.4K

$52.8K

$92.7K

How much do customer success associate jobs pay per year?

As of Aug 14, 2026, the average yearly pay for customer success associate in Reno, NV is $52,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $65,300.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Reno, NV?

The most popular types of Customer Success jobs in Reno, NV are:

What are popular job titles related to Customer Success Associate jobs in Reno, NV?

For Customer Success Associate jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Customer Success Associate jobs in Reno, NV look for?

The top searched job categories for Customer Success Associate jobs in Reno, NV are:

What cities near Reno, NV are hiring for Customer Success Associate jobs?

Cities near Reno, NV with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Reno, NV as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $52,836 per year, or $25.4 per hour.

Part Time Customer Service Associate

Hertz

Reno, NV • On-site

$16.25/hr

Part-time

Posted 22 days ago

Hertz rating

6.2

Company rating: 6.2 out of 10

Based on 196 frontline employees who took The Breakroom Quiz

143rd of 173 rated vehicle equipment hire

Job description


The part time Customer Service Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support.
What You'll Get:
  • Hourly Rate is $16.25 + Commission. This role provides On Target Earning potential of starting 2%; which includes monthly bonus plans.
  • Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
    • Employee Assistance Program for employees & family
    • Perks & Discounts -Theme Park Tickets, Gym Discounts & more

Responsibilities:
  • Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures.
  • Welcome each customer with a smile.
  • Proudly represent Hertz with your professional appearance, language and behavior.
  • Focus on providing a clean and safe vehicle, to every customer, every time.
  • Take ownership of each customer's service experience by immediately owning and resolving issues.
  • Be proud of our brand and the role you play in our success.
  • Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
  • Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
  • Build brand loyalty.
  • Utilize company approved sales and service techniques when determining customer wants and needs.
  • Offer optional products to meet customer wants and needs.
  • Prepare all rental and return documents accurately and completely.
  • Qualify each customer using our company rental requirement guidelines.
  • Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
  • Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
  • Ensure that the return date and time on the rental agreement is accurate.
  • Review all charges at the time of vehicle return.
  • Prepare the Rental Agreement Folder with all required information.
  • Answer the phones to assist customers in a friendly, helpful and prompt manner.
  • Assist customers by effectively resolving all customer service issues.
  • Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.

Skills:
  • Passion for customer service and attention to detail - Goes the extra mile
  • Self-motivated to achieve and exceed targeted goals
  • Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone.
  • Proficiency in English
  • Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
  • Work in a fast-paced environment with a variety of tasks.
  • Excellent organizational and time management skills
  • Demonstrate professionalism and interpersonal skills
  • Proven experience of working well within a team
  • 100% customer focus, with proven experience within a customer facing environment

Additional Requirements:
  • Work flexible shifts including weekends and holidays; and work overtime as required
  • Work outdoors during all weather conditions
  • Stand for long periods of time

#Zip
About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran

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