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Associate Customer Success Manager Jobs in Reno, NV

Figure Lending

Customer Success Associate

Reno, NV · On-site

$71K/yr

About the Role As a Customer Success Associate, you will be the voice of Figure for customers ... manages applicant data. California Residents, please review our California Employee and General ...

Figure Lending

Customer Success Associate

Reno, NV

$71K/yr

About the Role As a Customer Success Associate, you will be the voice of Figure for customers ... manages applicant data. California Residents, please review our California Employee and General ...

Figure Lending

Customer Success Associate

Reno, NV · On-site

$71K/yr

About the Role As a Customer Success Associate, you will be the voice of Figure for customers ... manages applicant data. California Residents, please review our California Employee and General ...

Bedrosians

Warehouse Associate

Reno, NV · On-site

$16 - $19/hr

Report any inventory discrepancies to branch manager * Assist customers with loading and unloading ... Values We value our associates, customers, and vendors. As a result, we will acknowledge exemplary ...

Bedrosians

Warehouse Associate

Reno, NV · On-site

$16 - $19/hr

Report any inventory discrepancies to branch manager * Assist customers with loading and unloading ... Values We value our associates, customers, and vendors. As a result, we will acknowledge exemplary ...

Riverside Payments

Be Seen First

Customer Service Sales Associate

Reno, NV · On-site

$75K - $95K/yr

We'll set you up for success and be there with you every step of the way. Come as you are, bring ... Check in with National Sales Managers for support in closing new accounts and to receive additional ...

New

Walmart

Warehouse Manager

Sparks, NV · On-site

$65K - $98K/yr

... and manages the productivity of an assigned of responsibility by preparing reviewing andor ... associate customer andor supplier concerns by consulting with others when needed to determine ...

Walmart

Warehouse Manager

Sparks, NV · On-site

$80K - $120K/yr

... associate customer andor supplier concerns by listening consulting with others when needed to ... managing workload; and participating in the hiring and promotion of employees OR 2 year Walmart ...

Walmart

Area Manager, Procurement

Verdi, NV · On-site

$65K - $98K/yr

... and manages the productivity of an assigned of responsibility by preparing reviewing andor ... associate customer andor supplier concerns by consulting with others when needed to determine ...

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All JobsAssociate Customer Success JobsAssociate Customer Success Manager JobsAssociate Customer Success Manager Jobs in Reno, NV

Associate Customer Success Manager information

See Reno, NV salary details

$18.4K

$52.8K

$92.7K

How much do associate customer success manager jobs pay per year?

As of Jul 24, 2026, the average yearly pay for associate customer success manager in Reno, NV is $52,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $65,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate Customer Success Manager, and why are they important?

To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.

What is the difference between Associate Customer Success Manager vs Customer Success Manager?

AspectAssociate Customer Success ManagerCustomer Success Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, more experience or certifications may be required
Work EnvironmentEntry-level, supporting customer onboarding and retentionMid-level, managing key accounts and strategic initiatives
Employer & Industry UsageCommon in SaaS and tech companiesUsed across various industries with customer success teams
Search & Comparison IntentOften searched by those starting in customer success rolesCompared by those seeking advancement or more responsibility

The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.

What does an Associate Customer Success Manager do?

An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.

What are the most common challenges faced by Associate Customer Success Managers in their first year, and how can they overcome them?

In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.
What are popular job titles related to Associate Customer Success Manager jobs in Reno, NV? For Associate Customer Success Manager jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Associate Customer Success Manager jobs in Reno, NV look for? The top searched job categories for Associate Customer Success Manager jobs in Reno, NV are:
Associate Customer Success Manager jobs near you
Infographic showing various Associate Customer Success Manager job openings in Reno, NV as of June 2026, with employment types broken down into 76% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $52,836 per year, or $25.4 per hour.

Customer Success Manager II

Clear Capital | CubiCasa

Reno, NV • Remote

$65K - $92K/yr

Full-time

Posted 8 days ago

Job description

The Customer Success Manager II is the owner of Core Account Customer Success and Sentiment. You will own servicing accounts to retain revenue and support good performance for future growth potential. You are responsible for reviewing customer issues and building confidence with the customer where possible on education issues or disseminating the vision of customer success and opportunity across internal stakeholders and ensuring accountability to that success. You will analyze accounts that have customized, high-touch processes and work to streamline to standardized process. Where a customized process is necessary, you’ll look to identify efficiencies across operations, quality and support teams while improving the customer experience and financial health of the account. You will assist the Customer Success Managers as needed for out of office coverage and project related support. You will take on special projects related to customer success as needed.
What You Will Work On
  • Customer Success Advocate and Performance Management:
  • Proactively manage understanding your customer’s organization, value received from our services, their key players, expectations, hot buttons, workflow and technology for your top 20 accounts.
  • Develop deep knowledge of Clear Capital’s product, process and performance so you can add value in discussions with customers 
  • Drill down to root cause on customer issues and partner with internal teams to find the  right path to resolution
  • Work in gray areas with good judgement calls on when to escalate (raise the flag internally) or de-escalate potential customer issues (lower the flag direct with the customer)
  • Navigate high level investigations of data or files to drive escalation or de-escalation
  • Identify growth opportunities and partner with sales to realize the opportunity
  • Project manage and validate success for any necessary account alignment internally
  • Revenue and Margin Management - Find opportunities to streamline process to make high-touch, low volume accounts more efficient
 
For your top 20 accounts: 
  • Retain and identify revenue growth potential by understanding drivers and proactively managing
  • Monitor monthly revenue and engage customers to thank them for increases or inquire about declines to identify requirements to win it back
  • Monitor and manage healthy customer gross margins through review, education and outreach on internal practices as well as contract and pricing negotiation
 
Who We are Looking For
  • Demonstrated ability to perform duties outlined above
  • Strong organization, follow through and follow up
  • Self driven time management
  • Ability to work independently and set or reset priorities 
  • Strong communication skills across listening, speaking and writing
  • Ability to pull down and analyze data at a high level for turn time and quality trends
  • Find process improvements and efficiencies
  • Willingness to travel as needed to build relationships
  • Strong project management skills and organization
  • Enthusiastic, clear and effective communication style
  • Cross organizational strategic partnership development
  • Creatively clear roadblocks
  • Ability to fiercely prioritize
  • Effective relationship building with internal partners and customers
 
What You Can Expect
  • Compensation: The base salary for this position ranges from $65,500 to $92,000 annually, depending on your location, experience, and qualifications. Additional compensation offerings include a company profit-sharing bonus program, communication stipends, and referral bonuses. 
  • Inclusive benefits package offering: 
  • Comprehensive medical, dental, and company paid vision insurance, 401(k) retirement plan with employer match, voluntary life and AD&D insurance options, voluntary supplemental insurances for accident, critical illness, and legal services,  paid time off (PTO) and paid holidays, employee assistance and wellness programs, company paid short term disability coverage, company contributions to health saving funds (with participation in the high deductible health plan. We offer company-paid access to Galileo for virtual primary care and Rula for virtual mental health resources.
  • Through our Anniversary Program, we celebrate the meaningful milestones and long tenure that reflect how much we value your contributions and commitment to our team.
  • Career and skill development resources to help advance your career and personal growth.
  • A mission-driven environment where your work makes a measurable impact on the real estate industry.
 
What We Value
  • Wherever it Leads, Whatever it Takes® -  No matter how remote, complex, or unexpected. Our commitment never wavers.
  • Hire NICE people - Skills can be taught but character shines through. We seek those who bring integrity, kindness, and grit.
  • Lift others up - We lead with empathy and strive to improve the lives of those around us.
  • Sweat the details - Excellence lives in the little things. Getting it just so is how we make a big impact.
  • Raise the bar -  We don’t settle for industry standards, we redefine them.
 

About Us

Clear Capital is a national real estate analytics, data solutions and valuation technology company with a simple purpose: to build confidence in real estate decisions to strengthen communities and improve lives. Our goal is to provide customers with a complete understanding of nearly every U.S. property through our AI-driven analytics, data solutions, valuation services and automated appraisal review platforms. Our commitment to excellence - wherever it leads, whatever it takes® - is embodied by our team members across our brands and has remained steadfast in this pursuit since our first order in 2001.


Clear Capital is an equal-opportunity employer.

To all recruitment agencies: Clear Capital does not accept agency resumes. Please do not forward resumes to our jobs alias, Clear Capital employees, or any other company location. Clear Capital is not responsible for any fees related to unsolicited resumes.