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Customer Success Associate Jobs in Forney, TX (NOW HIRING)

Ziflow

Customer Success Associate

Dallas, TX · On-site

$50K - $60K/yr

Customer Success Associate Client Services | In-Office Dallas, TX Background Our Mission: Freeing the Flow of Great Content. At Ziflow, we believe that great content has the power to connect, engage ...

Wolters Kluwer

Customer Success Associate

Dallas, TX

$34K - $57K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT Corporation is the global leader of legal entity management, corporate compliance and due ...

Wolters Kluwer N.V.

Customer Success Associate

Dallas, TX · On-site

$34K - $57K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT Corporation is the global leader of legal entity management, corporate compliance and due ...

Figure Lending

Customer Success Associate

Dallas, TX · Hybrid

$71K/yr

As a Customer Success Associate, you'll build real experience in lending, compliance, and customer operations, while helping customers navigate important financial decisions with confidence. Growth ...

Figure Lending

Customer Success Associate

Dallas, TX · Hybrid

$71K/yr

As a Customer Success Associate, you'll build real experience in lending, compliance, and customer operations, while helping customers navigate important financial decisions with confidence. Growth ...

Wolters Kluwer

Customer Success Associate

Dallas, TX

$34K - $57K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT Corporation is the global leader of legal entity management, corporate compliance and due ...

Wolters Kluwer

Customer Success Associate

Dallas, TX

$34K - $57K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT Corporation is the global leader of legal entity management, corporate compliance and due ...

Figure Lending

Customer Success Associate

Dallas, TX · On-site

$71K/yr

As a Customer Success Associate, you'll build real experience in lending, compliance, and customer operations, while helping customers navigate important financial decisions with confidence. Growth ...

Geoforce

Customer Success Specialist

Plano, TX · On-site

You'll also serve as the escalation path when a Customer Success Associate needs a proactive resource to step in on a Tier 5/6 account. You will report to the CS Operations Manager and work closely ...

New

Geoforce

Customer Success Specialist

Plano, TX · On-site

You'll also serve as the escalation path when a Customer Success Associate needs a proactive resource to step in on a Tier 5/6 account. You will report to the CS Operations Manager and work closely ...

New

Geoforce

Customer Success Specialist

Plano, TX · On-site

You'll also serve as the escalation path when a Customer Success Associate needs a proactive resource to step in on a Tier 5/6 account. You will report to the CS Operations Manager and work closely ...

New

Gartner

Client Success Associate

Irving, TX · Remote

... resulting in customer satisfaction, retention, and growth Introduce Gartner services and ... Associates seek to understand and surface client's business priorities, breakdown challenges, and ...

Gartner, Inc.

Client Success Associate

Irving, TX · On-site

Associates seek to understand and surface client's business priorities, breakdown challenges, and ... resulting in customer satisfaction, retention, and growth • Introduce Gartner services and ...

Gartner

Client Success Associate

Irving, TX · Remote

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Gartner, Inc.

Client Success Associate

Irving, TX · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Gartner

Client Success Associate

Irving, TX · On-site +1

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Mojo

Customer Success Manager

Richardson, TX · On-site

$40K - $42K/yr

Customer Success Manager Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power ...

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Showing results 1-20

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Forney, TX

Customer Success Associate information

See Forney, TX salary details

$16.7K

$47.7K

$83.8K

How much do customer success associate jobs pay per year?

As of Jul 31, 2026, the average yearly pay for customer success associate in Forney, TX is $47,737.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,200.00 and $59,000.00 per year, depending on experience, location, and employer.

What is a Customer Success Associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the role of a customer success associate?

A customer success associate is responsible for managing customer relationships, ensuring client satisfaction, and helping customers achieve their goals with a company's products or services. They often handle onboarding, support, and follow-up, using tools like CRM software to track interactions and outcomes.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a Customer Success Associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a Customer Success Associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a CSM salary?

A Customer Success Manager (CSM) salary varies depending on experience, location, and company size, but typically ranges from $60,000 to $100,000 annually in the United States. Entry-level CSMs may earn less, while those with more experience or in high-demand industries can earn higher compensation, often supplemented with bonuses or commissions. Strong communication skills and familiarity with customer relationship management (CRM) tools are important for success in this role.

Is customer success an entry level job?

Customer Success Associate roles are often entry-level positions that require strong communication and problem-solving skills. Many companies provide on-the-job training, and prior experience is not always necessary, making it accessible for recent graduates or those new to the field.

What Is a Customer Success Associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What jobs make $3,000 a month without a degree?

Customer Success Associate roles often pay around $3,000 or more per month, especially with experience and strong communication skills. These positions typically require familiarity with customer relationship management (CRM) tools and may offer remote or flexible schedules. Other jobs that can reach this income level without a degree include sales, administrative roles, and certain technical support positions.
More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Forney, TX? The most popular types of Customer Success jobs in Forney, TX are:
What job categories do people searching Customer Success Associate jobs in Forney, TX look for? The top searched job categories for Customer Success Associate jobs in Forney, TX are:
What cities near Forney, TX are hiring for Customer Success Associate jobs? Cities near Forney, TX with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Forney, TX as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,737 per year, or $23 per hour.

Customer Success Associate

Ziflow

Dallas, TX • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 16 days ago

Job description

Customer Success Associate
Client Services | In-Office
Dallas, TX
Background
Our Mission: Freeing the Flow of Great Content.
At Ziflow, we believe that great content has the power to connect, engage, and transform the world. But the path from a creative spark to a finished asset is often blocked by "creative friction" - endless email chains, fragmented feedback, and compliance bottlenecks.
In 2026, we are doubling down on our mission to make collaborative proofing smarter, faster, and more seamless. We aren't just a software company; we are the "system of record" for creative feedback. By leveraging ReviewAI and enterprise-grade automation, we equip the world's most recognizable brands from AWS to McDonald's to deliver impactful content at scale and without compromise.
The Role
As a Customer Success Associate at Ziflow, you'll own the success of our scaled accounts, the customers who don't have a dedicated Customer Success Manager but still need a great experience, fast answers, and a partner who's paying attention. You'll work across a high volume of accounts, using a mix of one-to-many programs and timely one-to-one outreach to drive adoption, retention, and growth at scale.
Reporting to the VP of Customer Success, you'll be the primary point of contact for a large portfolio of accounts, balancing efficient, repeatable processes with the genuine, partner-oriented relationships Ziflow is known for.
Key Responsibilities
  • Scaled Account Ownership: Serve as the main point of contact for a high-volume portfolio of customers without a dedicated CSM, managing the relationship through digital touchpoints, automated programs, and proactive outreach.
  • The Fast-Value Guide: Lead new customers through a streamlined, self-serve-friendly onboarding experience that gets them to value quickly, without the need for white-glove support.
  • Navigate the Portfolio: Track usage data and health scores across your accounts to flag risk early, running targeted outreach and check-ins that protect retention before issues become churn.
  • Full-Cycle Support: Coordinate renewals for at-risk or complex scaled accounts with Sales and CS leadership, and route upsell or cross-sell opportunities you spot in your portfolio to Sales.
  • Program Mastery: Help build and refine the playbooks, email cadences, and in-app messaging that make one-to-many customer success possible, in partnership with CS leadership and Marketing.
  • Issue Resolution: Triage customer questions and issues, resolving what you can directly and looping in Support or Product when escalation is needed.
  • Reporting & Advocacy: Track adoption, health, retention, and NPS for your segment, sharing insights with CS leadership and surfacing patterns from scaled accounts to shape product and process decisions.
Qualifications
  • 1 - 3+ Years of SaaS Experience: Proven track record in customer success, account management, or support; experience managing a high-volume book of business is a massive plus.
  • Education: Bachelor's degree in Business Administration, Marketing, or a related field, or equivalent practical experience.
  • High "Customer EQ": Clear, warm, confident communication - comfortable representing Ziflow across email, in-app messaging, and calls, and identifying the "pain behind the pain."
  • Growth mindset: Learning is part of our culture and knowing there is always room to improve is core to how we get better. You invite coaching, collaboration, and feedback in all you do.
  • Organizational Mastery: Effortlessly manage competing priorities across a large portfolio without losing the personal touch.
  • Data-Informed: Comfortable using usage data and health scores to prioritize your day and decide where to focus.
  • Tech Literacy: Familiarity with CS platforms (e.g., ChurnZero, Gainsight, or similar), CRM tools, and a willingness to learn new systems quickly.
The Ziflow Edge: Location & Benefits
This is an in-office position at our Dallas, TX headquarters. We believe the best creative problem-solving happens when we're in the same room, whiteboarding workflows and celebrating wins together.
  • Health & Wellness: Comprehensive medical, dental, and vision insurance.
  • Flexible PTO: We trust you to manage your results and your rest.

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