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Remote Customer Success Jobs in Forney, TX (NOW HIRING)

Kofile Inc.

Customer Success Manager

Dallas, TX · On-site +1

The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...

Vehlo

Customer Success Manager, Senior

Dallas, TX · On-site +1

Sr. Customer Success Manager About Vehlo: We started Vehlo in 2019 with a simple goal: to be the ... This role may be performed in a remote, hybrid, or office-based environment depending on business ...

Ryan Consulting

Customer Success Manager

Dallas, TX · On-site +1

... Success Manager to own the full customer lifecycle for Ryan software customers, from post-sale ... This position is open to remote. Core Responsibilities * Deliver a world-class customer experience ...

VEHLO

Customer Success Manager, Senior

Dallas, TX · On-site +1

Sr. Customer Success Manager About Vehlo: We started Vehlo in 2019 with a simple goal: to be the ... This role may be performed in a remote, hybrid, or office-based environment depending on business ...

Ryan, LLC

Customer Success Manager

Dallas, TX · On-site +1

... Success Manager to own the full customer lifecycle for Ryan software customers, from post-sale ... This position is open to remote. Core Responsibilities * Deliver a world-class customer experience ...

Tax.com

Customer Success Manager

Dallas, TX · On-site +1

... Success Manager to own the full customer lifecycle for Ryan software customers, from post-sale ... This position is open to remote. Core Responsibilities * Deliver a world-class customer experience ...

Kastle Systems

Customer Success Manager

Dallas, TX · Remote

Kastle's integrated security solution, including access control, video, and remote video monitoring ... and Customer Success teams to develop sales plans that enhance customer engagement and drive ...

Tapcheck

Senior Customer Success Manager

Plano, TX · Remote

About the Job The Senior Customer Success Manager is the strategic anchor of the customer ... If remote, Ideally, candidates will sit in the following states: AL, AZ, CA, CO, DC, DE, FL, GA, ID ...

Cisco

Customer Success Platform Area TAM

Richardson, TX · On-site +1

This is a remote position and can be performed anywhere in the United States. Meet the Team As a Customer Success Platform Area TAM, you are passionate about customers and will fuel solutions to ...

The Hiring Platform

Remote Customer Representative

Dallas, TX · Remote

$15.75 - $21.50/hr

We are seeking a friendly and reliable Remote Customer Representative to assist customers with questions, requests, reservations, and ongoing service needs. Responsibilities * Respond to customer ...

Posted today

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All JobsCustomer Success JobsRemote Customer Success JobsRemote Customer Success Jobs in Forney, TX

Remote Customer Success information

See Forney, TX salary details

$29.3K

$74.8K

$126.1K

How much do remote customer success jobs pay per year?

As of Aug 21, 2026, the average yearly pay for remote customer success in Forney, TX is $74,829.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,600.00 and $89,200.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the most commonly searched types of Customer Success jobs in Forney, TX?

The most popular types of Customer Success jobs in Forney, TX are:

What job categories do people searching Remote Customer Success jobs in Forney, TX look for?

The top searched job categories for Remote Customer Success jobs in Forney, TX are:

What cities near Forney, TX are hiring for Remote Customer Success jobs?

Cities near Forney, TX with the most Remote Customer Success job openings:

Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Forney, TX as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $74,829 per year, or $36 per hour.

Remote Customer Success & Benefits Representative - Career Growth

American Income Life Insurance Company

Dallas, TX • On-site, Remote

$90K - $120K/yr

Full-time

Re-posted 4 days ago

Job description

AO Globe Life is seeking experienced, people-focused professionals to join our remote team. This opportunity is ideal for individuals with backgrounds in management, client service, operations, or consulting who want to apply their leadership mindset in a flexible, fully remote environment.
In this role, you will assist individuals and families across the United States in understanding and accessing supplemental benefit programs designed to provide financial protection and peace of mind.
You will connect with individuals who have requested information about benefit programs, schedule virtual consultations, and guide them through available options while delivering a high level of client service.
Our organization provides structured training, ongoing mentorship, and a collaborative team environment that supports professional growth and leadership development.
Responsibilities
Key responsibilities include:
  • Connecting with individuals who have expressed interest in learning about benefit programs
  • Scheduling and conducting virtual consultations with clients via Zoom
  • Listening carefully to client needs and helping identify appropriate benefit options
  • Explaining available coverage and guiding clients through the enrollment process
  • Maintaining organized digital records of client interactions and documentation
  • Providing follow-up support to ensure a positive client experience
  • Participating in team meetings, mentorship programs, and ongoing professional development
  • Collaborating with colleagues to share best practices and support team success

This role requires professionalism, strong time management, and the ability to work independently while contributing to a collaborative team culture.
Qualifications
Successful candidates typically demonstrate:
  • Strong communication and relationship-building skills
  • Experience in leadership, client service, consulting, operations, or management environments
  • High attention to detail and strong organizational abilities
  • Confidence using virtual meeting platforms and digital tools
  • Self-motivation and accountability in a remote work environment
  • A service-focused mindset and a genuine desire to help others

Experience in customer service, consulting, sales leadership, or client success roles is helpful but not required.
Requirements
  • Must be legally authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with a functioning webcam
  • Quiet and professional workspace suitable for virtual meetings
Training and Support
AO Globe Life provides structured onboarding and mentorship designed to help professionals succeed in a remote environment. Training includes product knowledge, compliance standards, client engagement strategies, and ongoing professional development.
Weekly training sessions and leadership development opportunities help team members strengthen communication skills, expand their expertise, and prepare for long-term career advancement.
What You Can Expect
Team members enjoy the flexibility of working from anywhere in the United States while remaining connected through training, mentorship, and collaboration.
Our organization emphasizes professionalism, reliability, and long-term growth. Many professionals find fulfillment in the combination of meaningful client interactions, continuous learning, and opportunities for career advancement.
Who Thrives in This Role
This opportunity is well suited for professionals who:
  • Value service and professionalism in client interactions
  • Have experience managing responsibilities independently
  • Communicate clearly and build trust with clients and colleagues
  • Are growth-minded and open to mentorship and leadership development
  • Enjoy working collaboratively while maintaining personal accountability

No prior experience in the insurance or benefits industry is required. A strong work ethic and willingness to learn are the most important qualities for success.
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families across the United States.
Our remote-first organization focuses on service, leadership development, and meaningful career opportunities for professionals nationwide.

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