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Customer Success Associate Jobs in Texas (NOW HIRING)

Pro-vigil

CUSTOMER SUCCESS ASSOCIATE

San Antonio, TX · On-site

$15/hr

Customer Success Associate Company Overview: Pro-Vigil, Inc. is the largest and fastest-growing provider of remote surveillance services with a nationwide client base. No other monitoring and live ...

Pro-Vigil Inc

CUSTOMER SUCCESS ASSOCIATE

San Antonio, TX · On-site

$15/hr

Customer Success Associate Company Overview: Pro-Vigil, Inc. is the largest and fastest-growing provider of remote surveillance services with a nationwide client base. No other monitoring and live ...

Wolters Kluwer

Customer Success Associate

Dallas, TX · On-site

$34K - $57K/yr

Customer Success Associate We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT Corporation is the global leader of legal entity management ...

Topkey

Customer Success Associate

Austin, TX · On-site

Role Overview As a Customer Success Associate at Topkey, you will: * Onboard customers: Guide new customers through the entire onboarding process, ensuring they are set up for success with Topkey.

Way

Customer Success Associate

Austin, TX · On-site

We are seeking a Customer Success Associate to assist clients by leveraging Way for their experiential programming to drive ancillary revenue. The ideal candidate is a tech-savvy problem solver with ...

Way

Customer Success Associate

Austin, TX

We are seeking a Customer Success Associate to assist clients by leveraging Way for their experiential programming to drive ancillary revenue. The ideal candidate is a tech-savvy problem solver with ...

Wolters Kluwer

Customer Success Associate

Dallas, TX

$34K - $57K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT Corporation is the global leader of legal entity management, corporate compliance and due ...

Wolters Kluwer

Customer Success Associate

Dallas, TX · On-site

$34K - $57K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT Corporation is the global leader of legal entity management, corporate compliance and due ...

Wolters Kluwer N.V.

Customer Success Associate

Dallas, TX · On-site

$34K - $57K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT Corporation is the global leader of legal entity management, corporate compliance and due ...

Wolters Kluwer N.V.

Customer Success Associate

Dallas, TX · On-site

$34K - $57K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT Corporation is the global leader of legal entity management, corporate compliance and due ...

Wolters Kluwer

Customer Success Associate

Dallas, TX · On-site

$34K - $57K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT Corporation is the global leader of legal entity management, corporate compliance and due ...

DebtBlue

Client Success Associate

Richardson, TX · On-site

$16 - $17/hr

Client Success Associate Richardson, TX * In-Office * Full-Time COMMUNICATE. SUPPORT. SOLVE. Are ... Utilize the CRM system to assign, complete, and notate tasks with accurate and complete information.

Posted today

DebtBlue

Client Success Associate

Richardson, TX · On-site

$16 - $17/hr

Client Success Associate Richardson, TX * In-Office * Full-Time COMMUNICATE. SUPPORT. SOLVE. Are ... Utilize the CRM system to assign, complete, and notate tasks with accurate and complete information.

Posted today

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All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Texas

Customer Success Associate information

See Texas salary details

$17.2K

$49.4K

$86.6K

How much do customer success associate jobs pay per year?

As of Aug 26, 2026, the average yearly pay for customer success associate in Texas is $49,369.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,400.00 and $61,000.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Texas?

The most popular types of Customer Success jobs in Texas are:

What are popular job titles related to Customer Success Associate jobs in Texas?

For Customer Success Associate jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Customer Success Associate jobs in Texas look for?

The top searched job categories for Customer Success Associate jobs in Texas are:

What cities in Texas are hiring for Customer Success Associate jobs?

Cities in Texas with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Texas as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $49,369 per year, or $23.7 per hour.

CUSTOMER SUCCESS ASSOCIATE

San Antonio, TX • On-site

Pro-vigil
501 - 1,000 employees
Learn more about Pro-vigilexternal

$15/hr

Full-time

Re-posted 19 days ago

Job description

Customer Success Associate


Company Overview: Pro-Vigil, Inc. is the largest and fastest-growing provider of remote surveillance services with a nationwide client base. No other monitoring and live surveillance company deters crime in as little as 18 seconds. That’s faster than the speed of crime. We prevent crime in 97% of all instances, and we view over 1 million events per day, making us the most reliable live monitoring and surveillance company. It’s not just our surveillance that’s fast, our US based customer support team is available 24/7 to assist our customers.

Job Overview: The Customer Success Associate will be responsible for handling questions, comments and complaints regarding Pro-Vigil products and services. Will assist customers, via telephone, email, or tickets, with the ultimate goal of providing a positive customer experience and to enhance the relationship between Pro-Vigil and our customers.

Work Schedule: M-F 8a-5p and or 9a-6p

Pay Rate: $15.00 per hour

Main Responsibilities:

  • Create and maintain customer relationships by listening and understanding the customers’ needs and providing resolutions through first call resolution, troubleshooting, or escalating customer issues

  • Assist customers via inbound calls, emails, and tickets

  • Perform follow-up outbound calls when first call resolution was not attained

  • Ensure customer satisfaction by responding to customer inquiries and concerns in a courteous and timely manner.

  • Develop deep knowledge of Pro-Vigil systems and technology

  • Responsibilities may include Knowledge Center and Standard Operating Procedures documentation

  • Document all customer interactions and other information as required

  • Other duties as assigned.


Job Requirements/Preferences:

  • HS Diploma/GED required

  • 1 year of customer service/support experience preferred

  • Previous call center, customer service or support or banking or retail experience preferred

  • Basic computer skills

  • Great communication and interpersonal skills

  • Great customer service skills such as de-escalating customers and proper email response etiquette preferred

  • Ability to multitask and be detailed oriented

  • Exhibits the ability to prioritize tasks and complete them

  • Stable work history

  • Ability to successfully pass background check and drug screen is required


Pro-Vigil, Inc. is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All applicants will be considered solely on the basis of their qualifications.