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Customer Success Associate Remote Jobs in Virginia

QCi

Customer Success About Us: Quantum Computing Inc. (QCi) (Nasdaq: QUBT) is an innovative, integrated ... remote sensing applications. Position Description: The Senior Solutions Sales Engineer is a ...

ServiceNow

Sr Enterprise Sales Associate

Vienna, VA · On-site +1

$81K - $126K/yr

Support Customer Success Managers and Renewal Reps to ensure health and retention of customers * Be ... Work personas (flexible, remote, or required in office) are categories that are assigned to ...

ServiceNow

Sr Enterprise Sales Associate

Vienna, VA · On-site +1

$81K - $126K/yr

Support Customer Success Managers and Renewal Reps to ensure health and retention of customers * Be ... Work personas (flexible, remote, or required in office) are categories that are assigned to ...

ID.me

Customer Onboarding Manager

Mclean, VA · Remote

You will guide customers from kickoff through launch, working cross-functionally to ensure they are set up for long-term success. This role supports ID.me's strategic and enterprise accounts ...

BlackSky

Vice President, Customer Operations

Herndon, VA · Remote

$142K - $182K/yr

Partner closely with Sales and Business Development to ensure seamless customer success and expansion. * Apply knowledge of remote sensing, geospatial analytics, and space-based intelligence ...

SHRM

Lead, Sales Success & Development

Alexandria, VA · Remote

... customers throughout the omni-channel buying journey. Owns the end-to-end seller development ... Fully Remote: Employees must be available during standard business hours, with core hours beginning ...

PerformYard

Account Manager

Arlington, VA · Remote

This is a 100% Remote Position - now & forever Requirements What You'll Do: * Generate qualified meetings for yourself and partner with Customer Success and Marketing on warm leads * Demonstrate the ...

PerformYard

Account Manager

Arlington, VA · On-site +1

This is a 100% Remote Position - now & forever Requirements What You'll Do: * Generate qualified meetings for yourself and partner with Customer Success and Marketing on warm leads * Demonstrate the ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Remote JobsCustomer Success Associate Remote Jobs in Virginia

Customer Success Associate Remote information

See Virginia salary details

$18.3K

$52.5K

$92.2K

How much do customer success associate remote jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer success associate remote in Virginia is $52,536.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $64,900.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

How does a customer success associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

What skills and qualifications are needed to thrive as a customer success associate?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.
What are the most commonly searched types of Customer Success Remote jobs in Virginia? The most popular types of Customer Success Remote jobs in Virginia are:
What are popular job titles related to Customer Success Associate Remote jobs in Virginia? For Customer Success Associate Remote jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate Remote jobs in Virginia look for? The top searched job categories for Customer Success Associate Remote jobs in Virginia are:
What cities in Virginia are hiring for Customer Success Associate Remote jobs? Cities in Virginia with the most Customer Success Associate Remote job openings:
Customer Success Associate Remote jobs near you
Infographic showing various Customer Success Associate Remote job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $52,536 per year, or $25.3 per hour.

Solutions Sales Engineer (Remote)

Quantum Computing Inc.

Arlington, VA • On-site, Remote

Full-time

Re-posted 15 days ago

Job description

Job Title
Solutions Sales Engineer
Job Description
Location: Hoboken, NJ or Remote with Travel
Division: Revenue
Department: Customer Success
About Us:
Quantum Computing Inc. (QCi) (Nasdaq: QUBT) is an innovative, integrated photonics company that provides accessible and affordable quantum machines to the world today. QCi products are designed to operate at room temperature and low power at an affordable cost. The Company's portfolio of core technology and products offer unique capabilities in the areas of high-performance computing, artificial intelligence, cyber security as well as remote sensing applications.
Position Description:
The Senior Solutions Sales Engineer is a high-impact, customer-facing role responsible for driving both technical adoption and revenue growth. This role blends solutions engineering, sales engineering, product expertise, Python prototyping, and hands-on deployments for QCi's quantum and quantum-inspired computing platforms.
You will support the full customer lifecycle: pre-sales discovery, demos, proof-of-concepts, deployment, onboarding, troubleshooting, and long-term adoption. You should be equally comfortable designing technical solutions, presenting to customers, and rolling up your sleeves during on-site installs for multi-day engagements. Ideal for someone who thrives in emerging technology, enjoys field work and collaboration, and can translate complex quantum concepts into practical business value.
Duties and Responsibilities:
  • Serve as the primary customer-facing technical lead, handling discovery, demos, support, and ongoing guidance.
  • Review, triage, and route support tickets while maintaining clear communication with customers and internal teams.
  • Develop Python-based proofs-of-concept to validate use cases and demonstrate platform capabilities.
  • Lead on-site deployments, integrations, and user onboarding (including multi-day customer visits).
  • Translate quantum and reservoir computing concepts into practical business value for diverse audiences.
  • Support the sales cycle through technical discovery, demos, solution design, and proposal inputs.
  • Represent QCi at conferences and events by delivering live demos and engaging prospects.
  • Capture customer feedback and insights to inform product improvements, documentation, and internal workflows.
  • Collaborate cross-functionally with Sales, Engineering, Product, Data Science, and Marketing to deliver tailored solutions and aligned customer experiences.

Required Skills and Experience:
  • Bachelor's degree in Computer Science, Engineering, Physics, Applied Mathematics, Information Technology, Natural Sciences, or related technical/business field.
  • Master's degree or quantum/AI focus preferred.
  • 5-8+ years in customer-facing technical roles (Solutions Engineering, Sales Engineering, Technical Account Management, Customer Success Engineering, Application Engineering).
  • Strong track record supporting sales cycles, delivering demos, and enabling technical decision-making.
  • Advanced Python proficiency, including scripting, prototyping, data libraries (pandas, numpy), and experience supporting embedded software or internal tools.
  • Understanding of resource access, system permissions, APIs, and basic architecture principles.
  • Experience in on-site deployments, system integrations, hardware/software configuration, and troubleshooting.
  • Confident public speaker capable of representing QCi at industry events and customer briefings.
  • Excellent written/verbal communication and the ability to break down complex concepts for any audience.
  • Strong organization, prioritization, and problem-solving skills in fast-moving environments.
  • Experience with collaboration/support tools such as Jira, Confluence, Salesforce, and ticketing systems.
  • Willingness to travel 30-50%, including multi-day onsite customer engagements (3-5 days).

Apply