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Customer Success Associate Remote Jobs in Michigan

S&A Group

Customer Benefits Specialist (Remote)

Flint, MI · Remote

$50K - $65K/yr

This is a fully remote opportunity supporting prospective and existing clients through phone-based ... success. We value accountability, consistency, and professional development while creating ...

Curbee

Senior Dealer Success Manager

Detroit, MI · On-site +1

$110K - $135K/yr

S. (Mobile and Remote Service). With Curbee., it's simple: dealerships send the right van to the ... Background in dealership operations, dealer success, or customer success * Deep understanding of ...

micro1 AI

Revenue Operations Manager - Remote

Warren, MI · Remote

$130K - $180K/yr

Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal ... Partner cross-functionally with Sales, Legal, and Customer Success to resolve billing disputes ...

micro1 AI

Accounts Receivable Manager - Remote

Warren, MI · Remote

$130K - $180K/yr

Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal ... Partner cross-functionally with Sales, Legal, and Customer Success to resolve billing disputes ...

micro1 AI

Revenue Operations Manager - Remote

Dearborn, MI · Remote

$130K - $180K/yr

Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal ... Partner cross-functionally with Sales, Legal, and Customer Success to resolve billing disputes ...

micro1 AI

Accounts Receivable Manager - Remote

Detroit, MI · Remote

$130K - $180K/yr

Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal ... Partner cross-functionally with Sales, Legal, and Customer Success to resolve billing disputes ...

micro1 AI

Revenue Operations Manager - Remote

Lansing, MI · Remote

$130K - $180K/yr

Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal ... Partner cross-functionally with Sales, Legal, and Customer Success to resolve billing disputes ...

micro1 AI

Accounts Receivable Manager - Remote

Lansing, MI · Remote

$130K - $180K/yr

Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal ... Partner cross-functionally with Sales, Legal, and Customer Success to resolve billing disputes ...

micro1 AI

Revenue Operations Manager - Remote

Detroit, MI · Remote

$130K - $180K/yr

Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal ... Partner cross-functionally with Sales, Legal, and Customer Success to resolve billing disputes ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Remote JobsCustomer Success Associate Remote Jobs in Michigan

Customer Success Associate Remote information

See Michigan salary details

$16.1K

$46.2K

$81.1K

How much do customer success associate remote jobs pay per year?

As of Jul 14, 2026, the average yearly pay for customer success associate remote in Michigan is $46,187.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,100.00 and $57,100.00 per year, depending on experience, location, and employer.

What is a Customer Success Associate (Remote)?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

How does a Customer Success Associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

What are the key skills and qualifications needed to thrive as a Customer Success Associate (Remote), and why are they important?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.
What are the most commonly searched types of Customer Success Remote jobs in Michigan? The most popular types of Customer Success Remote jobs in Michigan are:
What are popular job titles related to Customer Success Associate Remote jobs in Michigan? For Customer Success Associate Remote jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate Remote jobs in Michigan look for? The top searched job categories for Customer Success Associate Remote jobs in Michigan are:
What cities in Michigan are hiring for Customer Success Associate Remote jobs? Cities in Michigan with the most Customer Success Associate Remote job openings:
Customer Success Associate Remote jobs near you
Infographic showing various Customer Success Associate Remote job openings in Michigan as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $46,187 per year, or $22.2 per hour.
Customer Benefits Specialist (Remote)

Customer Benefits Specialist (Remote)

S&A Group

Flint, MI • Remote

$50K - $65K/yr

Full-time

Re-posted 19 days ago

Job description

S&A Group | Michigan

S&A Group is growing its team and seeking qualified professionals for the Client Telesales Specialist role. This is a fully remote opportunity supporting prospective and existing clients through phone-based communication and account assistance. This role involves speaking with individuals who have requested information about our services, answering questions, explaining available options, and ensuring a professional client experience throughout the process.

This is a fully remote opportunity offering structured systems, performance-based compensation, and opportunities for professional growth.

Compensation
  • $50,000-$65,000 annually (performance-based)
  • Additional bonus opportunities available
Key Responsibilities
  • Communicate with prospective and current clients by phone
  • Explain service and benefit options clearly and professionally
  • Assist clients with account-related inquiries, updates, and billing concerns
  • Recommend suitable solutions based on client needs
  • Accurately document client interactions and maintain records
  • Follow company procedures, workflows, and communication standards
Qualifications
  • Experience in telesales, customer service, account management, or client support preferred
  • Strong communication, interpersonal, and phone skills
  • Ability to work independently in a remote environment
  • Organized, dependable, and detail-oriented
  • Must have access to a laptop/computer, reliable internet connection, and a quiet workspace
  • High school diploma or GED required
About S&A Group

S&A Group is committed to providing a professional and supportive environment where team members are equipped with the resources, structure, and leadership needed for long-term success. We value accountability, consistency, and professional development while creating opportunities for both personal and career growth.

Why Join Our Team?

At S&A Group, we believe strong teams are built through support, professionalism, and shared success. We are dedicated to fostering a positive work environment that encourages growth, recognizes performance, and values the contributions of every team member.

Employment Type: FULL_TIME

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