AEC Prototyping Engineer
Montreal, QC · On-site
This is a customer-facing, cross-functional innovation role rather than a narrow AI-agent development position. You will work closely with Product, R&D, Support, Customer Success, Services and ...
Montreal, QC · On-site
This is a customer-facing, cross-functional innovation role rather than a narrow AI-agent development position. You will work closely with Product, R&D, Support, Customer Success, Services and ...
Montreal, QC · On-site
This is a customer-facing, cross-functional innovation role rather than a narrow AI-agent development position. You will work closely with Product, R&D, Support, Customer Success, Services and ...
Quebec, QC · On-site
An out-of-the-box thinker who can drive customer success and build lasting relationships. As a ... You will support solution designs for customer experience use cases - including self-service, agent ...
Quebec, QC · On-site
An out-of-the-box thinker who can drive customer success and build lasting relationships. As a ... You will support solution designs for customer experience use cases - including self-service, agent ...
Build agent skills, scripts, and internal tooling that codify your expertise and scale it across ... Work in the account team model alongside Customer Success Managers (CSMs), Account Managers (AMs ...
Quick apply
Build agent skills, scripts, and internal tooling that codify your expertise and scale it across ... Work in the account team model alongside Customer Success Managers (CSMs), Account Managers (AMs ...
... customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and ...
... customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and ...
... customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and ...
... customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and ...
Be Seen First
Brossard, QC · On-site
CA$20/hr
Responds to customer questions * Route calls or requests that are outside the established framework ... success story in the staffing industry. The journey began in 1995 when the founder entered the ...
Quick apply
Be Seen First
Brossard, QC · On-site
CA$20/hr
Responds to customer questions * Route calls or requests that are outside the established framework ... success story in the staffing industry. The journey began in 1995 when the founder entered the ...
In this role, the agent will assist in identifying and resolving customers' issues while ... Success starts from within, and we have several paths from which you can choose to enhance your ...
New
In this role, the agent will assist in identifying and resolving customers' issues while ... Success starts from within, and we have several paths from which you can choose to enhance your ...
New
Collaborer étroitement avec les autres membres de la FDT, Produit, GTM, Customer Success et les équipes Agent Dev. * Maîtriser et intégrer de manière proactive les outils d'intelligence ...
Quick apply
Collaborer étroitement avec les autres membres de la FDT, Produit, GTM, Customer Success et les équipes Agent Dev. * Maîtriser et intégrer de manière proactive les outils d'intelligence ...
Collaborer étroitement avec les autres membres de la FDT, Produit, GTM, Customer Success et les équipes Agent Dev. * Maîtriser et intégrer de manière proactive les outils d'intelligence ...
Quick apply
Collaborer étroitement avec les autres membres de la FDT, Produit, GTM, Customer Success et les équipes Agent Dev. * Maîtriser et intégrer de manière proactive les outils d'intelligence ...
... success... and on the lives of our clients. Purpose of the role At Alterfina, things are moving ... Communicating with customers by phone (inbound and outbound), email, and SMS Building professional ...
... success... and on the lives of our clients. Purpose of the role At Alterfina, things are moving ... Communicating with customers by phone (inbound and outbound), email, and SMS Building professional ...
... success... and on the lives of our clients. Purpose of the role At Alterfina, things are moving ... Communicating with customers by phone (inbound and outbound), email, and SMS * Building ...
... success... and on the lives of our clients. Purpose of the role At Alterfina, things are moving ... Communicating with customers by phone (inbound and outbound), email, and SMS * Building ...
Furthermore, COGIR Real Estate's success is based on excellent teamwork between the various ... Prepare folders to give to customers * Produce rental activity reports and process renewal requests ...
New
Furthermore, COGIR Real Estate's success is based on excellent teamwork between the various ... Prepare folders to give to customers * Produce rental activity reports and process renewal requests ...
New
Furthermore, COGIR Real Estate's success is based on excellent teamwork between the various ... to customers Produce rental activity reports and process renewal requests, as needed Rent out ...
New
Furthermore, COGIR Real Estate's success is based on excellent teamwork between the various ... to customers Produce rental activity reports and process renewal requests, as needed Rent out ...
New
Montreal, QC · Hybrid
Strong customer service orientation and ability to prioritize effectively; Excellent interpersonal ... Proactive, collaborative, and committed to contributing to the team's success; Ability to work ...
Montreal, QC · Hybrid
Strong customer service orientation and ability to prioritize effectively; Excellent interpersonal ... Proactive, collaborative, and committed to contributing to the team's success; Ability to work ...
Montreal, QC · Hybrid
Strong customer service orientation and ability to prioritize effectively; Excellent interpersonal ... Proactive, collaborative, and committed to contributing to the team's success; Ability to work ...
Montreal, QC · Hybrid
Strong customer service orientation and ability to prioritize effectively; Excellent interpersonal ... Proactive, collaborative, and committed to contributing to the team's success; Ability to work ...
Il ne suffit pas de deployer un agent IA et de passer a autre chose. Les meilleures experiences IA ... As part of our team,you'llwork at the intersection of customer success, product, and AI to design ...
Il ne suffit pas de deployer un agent IA et de passer a autre chose. Les meilleures experiences IA ... As part of our team,you'llwork at the intersection of customer success, product, and AI to design ...
Montreal, QC · On-site
... customers around the world. Our workforce is comprised of 14,000 talented and hardworking ... team's success; • Ability to work effectively in a team, communicate with all levels of the ...
Montreal, QC · On-site
... customers around the world. Our workforce is comprised of 14,000 talented and hardworking ... team's success; • Ability to work effectively in a team, communicate with all levels of the ...
Montreal, QC · On-site
... customers around the world. Our workforce is comprised of 14,000 talented and hardworking ... team's success; • Ability to work effectively in a team, communicate with all levels of the ...
Montreal, QC · On-site
... customers around the world. Our workforce is comprised of 14,000 talented and hardworking ... team's success; • Ability to work effectively in a team, communicate with all levels of the ...
Montreal, QC · Hybrid
... customers around the world. Our workforce is comprised of 14,000 talented and hardworking ... team's success; • Ability to work effectively in a team, communicate with all levels of the ...
Montreal, QC · Hybrid
... customers around the world. Our workforce is comprised of 14,000 talented and hardworking ... team's success; • Ability to work effectively in a team, communicate with all levels of the ...
In this role, the agent will assist in identifying and resolving customers' issues while ... Success starts from within, and we have several paths from which you can choose to enhance your ...
New
Quick apply
In this role, the agent will assist in identifying and resolving customers' issues while ... Success starts from within, and we have several paths from which you can choose to enhance your ...
New
$11.78 - $12.98
1% of jobs
$12.98 - $14.18
4% of jobs
$14.18 - $15.38
13% of jobs
$15.82 is the 25th percentile. Wages below this are outliers.
$15.38 - $16.59
19% of jobs
The median wage is $17.31 / hr.
$16.59 - $17.79
21% of jobs
$18.95 is the 75th percentile. Wages above this are outliers.
$17.79 - $18.99
17% of jobs
$18.99 - $20.19
5% of jobs
$20.19 - $21.39
7% of jobs
$21.39 - $22.60
5% of jobs
$22.60 - $23.80
4% of jobs
$23.80 - $25
2% of jobs
$11
$18
$25
| Aspect | Customer Success Agent | Customer Support Specialist |
|---|---|---|
| Primary Focus | Proactively ensures customer satisfaction and long-term success | Reactively resolves immediate customer issues and inquiries |
| Work Environment | Customer success teams, account management, ongoing client engagement | Help desks, support centers, troubleshooting |
| Required Skills | Communication, relationship management, product knowledge | Problem-solving, technical troubleshooting, communication |
| Common Usage | Tech companies, SaaS, subscription services | Retail, telecom, software support |
While both roles involve customer interaction, Customer Success Agents focus on building long-term relationships and ensuring customer retention, whereas Customer Support Specialists handle immediate issues and technical problems. Understanding these differences helps in choosing the right career path or job search focus.

Full-time
This job post has expired today. Applications are no longer accepted.
Role Purpose / ObjectiveWe are looking for an AEC Prototyping Engineer to reinforce our Innovation Team with strong digital capabilities, high technical adaptability and a hands-on prototyping mindset. The role is designed for someone who can understand engineering problems, explore the right technologies, build working POCs quickly, demonstrate them to users and improve them based on feedback.
The AEC Prototyping Engineer transforms architectural, structural and civil engineering ideas into rapid, testable product prototypes, validates them with customers and works with R&D to turn successful concepts into scalable Graitec capabilities.
This is a customer-facing, cross-functional innovation role rather than a narrow AI-agent development position. You will work closely with Product, R&D, Support, Customer Success, Services and selected customers to convert promising ideas into tangible, validated workflows.
What success looks like after 6 months:
This role is hands-on and cross-functional, working closely with R&D, Product, Support, Customer Success and Marketing to turn real needs into validated engineering workflows and product concepts.
Key Responsibilities
Engineering prototyping & workflow innovation
Translate AEC uses cases into rapid, working prototypes using the most appropriate tools and technologies.
Build testable workflows around CAD/BIM, architecture, structural analysis, design automation, project data, documentation and engineering productivity use cases.
Use AI-assisted development, Python, APIs, low-code/no-code tooling, scripting or existing product capabilities to accelerate experimentation.
Convert incomplete or exploratory ideas into clear problem statements, testable assumptions and practical POC scopes.
Move quickly between topics and product areas while maintaining a strong focus on AEC market value and customer needs.
Customer validation & iteration
Technology exploration & AI as an accelerator
Cross-functional collaboration & handover