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Customer Solutions Professional Jobs (NOW HIRING)

Global Vision Technologies, Inc.

Be Seen First

Customer Solutions Specialist

Saint Louis, MO · On-site

$40K - $50K/yr

Respond to customer inquiries in a timely and professional manner * Maintain accurate project ... Customer Solutions Specialist → Sales Executive * Customer Solutions Specialist → ...

Broadview FCU

Outbound Solutions Professional

Albany, NY · On-site

$22.62 - $27.15/hr

At least 3 years customer service and/or hospitality experience and sales experience * Home Equity, Mortgage and Commercial lending experience preferred * Proficient in Microsoft Excel and Word ...

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Customer Solutions Professional information

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$10

$16

$26

How much do customer solutions professional jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for customer solutions professional in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Customer Solutions Professional vs Customer Service Representative?

AspectCustomer Solutions ProfessionalCustomer Service Representative
CredentialsTypically requires relevant certifications or experience in solutions consultingOften requires basic customer service training or high school diploma
Work EnvironmentEngages in problem-solving, product recommendations, and tailored solutionsHandles inbound inquiries, troubleshooting, and general support
Employer & Industry UsageUsed in tech, SaaS, and consultative sales industriesCommon across retail, telecom, and service sectors

The Customer Solutions Professional focuses on providing tailored solutions and consultative support, often requiring specialized knowledge. In contrast, the Customer Service Representative primarily handles routine inquiries and basic support. While both roles involve customer interaction, the Customer Solutions Professional typically requires more technical expertise and a consultative approach.

What are the key skills and qualifications needed to thrive as a Customer Solutions Professional, and why are they important?

To thrive as a Customer Solutions Professional, you need strong problem-solving abilities, product knowledge, and customer service experience, often supported by a relevant bachelor's degree or equivalent work background. Familiarity with CRM systems, ticketing software, and communication platforms like Zendesk or Salesforce is typically required. Outstanding communication, patience, and active listening are soft skills that distinguish top performers in this role. These skills and qualities are crucial for effectively resolving customer issues, building trust, and ensuring customer satisfaction in a competitive market.

What are Customer Solutions Professionals?

Customer Solutions Professionals are specialists who interact with customers to understand their needs, resolve issues, and provide tailored solutions or guidance. They often work in service-oriented industries, addressing customer inquiries, troubleshooting problems, and ensuring a positive experience. These professionals may use a variety of communication channels, such as phone, email, or chat, and collaborate with other departments to solve more complex issues. Their goal is to build strong customer relationships and contribute to customer satisfaction and loyalty.

How does a Customer Solutions Professional typically collaborate with other departments to resolve complex client issues?

Customer Solutions Professionals frequently work cross-functionally with teams such as technical support, product development, and sales to address multifaceted client concerns. Collaboration often involves participating in joint meetings, sharing detailed customer feedback, and escalating issues that require specialized expertise. This teamwork ensures that solutions are comprehensive and tailored to each client's needs, while also helping professionals develop a broader understanding of the company’s operations. Regular communication and a strong focus on customer satisfaction are key to success in this collaborative environment.
What cities are hiring for Customer Solutions Professional jobs? Cities with the most Customer Solutions Professional job openings:
What are the most commonly searched types of Customer Solutions jobs? The most popular types of Customer Solutions jobs are:
What states have the most Customer Solutions Professional jobs? States with the most job openings for Customer Solutions Professional jobs include:
Customer Solutions Professional jobs near you
Customer Solutions Representative

Customer Solutions Representative

C2 Global Professional Services, LLC

Bastrop, TX • On-site

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

JOB SUMMARY:
The Customer Solutions Representative (CSR) is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services.
Pay: $21 Hourly
ESSENTIAL FUNCTIONS:
• Communicate with customers by telephone, virtually, or in-person to assess customer goals, provide information and assist job seekers transitioning to a new position.
• Review and identify job opportunities for customers and provide referrals to qualified candidates.
• Provide and advise customers on the local job market, employment services and resources, educational opportunities, and other available services to include resume development, application completion, interview techniques and proper dress attire.
• Develop constructive and cooperative working relationships with internal team members, the public and external partners.
• Actively seeks ways to improve workforce services to meet labor market needs.
• Contributes to the Career Center performance goals, including customer service and following- up with workforce center customers.
• Performs other duties as assigned and fulfills responsibilities as required.
KNOWLEDGE / SKILLS / ABILITIES:
• Previous knowledge of workforce development or career counseling services is helpful.
• Knowledge of the local communities being served and understanding labor market and resources.
• Able to learn and use computers, systems, and programs such as word processing, and spreadsheets.
• Exceptional customer service and interpersonal skills.
• Able to work with diverse customers with unique needs and communication styles.
• Can effectively handle or resolve challenging situations and difficult customers. Is sensitive to customer needs and feelings and demonstrates concern for others.
• Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented.
• Able to multi-task and learn different systems/platforms, and diverse programs and services offered to customers.
• Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public.
EDUCATION AND EXPERIENCE:
• High school diploma or GED.
• Valid driver's license and proof of insurance with good driving record.
• Six months of relevant experience preferred.
• Bilingual in English and Spanish strongly preferred.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
Physical requirements include lifting to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. Occasional driving and travel may be required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPANY OVERVIEW:
C2 Global Professional Services (C2 GPS) is an industry leader providing innovative workforce and career services to Texans, Floridians, and Nevadans. C2 GPS has a reputation for outstanding customer service, building relationships in our local communities, and providing career services to enable job seekers to find meaningful work and grow their careers.
Our company values of Respect, Communication, Customer Engagement, and Ingenuity are embedded in every facet of how we work to deliver a standard of excellence that is unmatched by our competitors. Fueled by unprecedented growth, our service delivery model currently spans several counties in Texas, Florida, and Nevada.
C2 GPS' guiding principle is that to successfully navigate workforce development solutions, our employees must be passionate about providing superior customer service to all our customers and supporting the communities where we live and work.
Come and surround yourself with talented and professional individuals who have also taken the next step of making a difference in someone's life. You would not only have a great and dedicated team to work with, but you would also be eligible to take advantage of a competitive benefits.
  • Health Insurance (with no cost options for employee only plans)
  • Wellness Reimbursement
  • Generous Paid Time Off
  • Paid Parental Leave
  • 401(K) 100% employer match up to 6% of employee contributions
  • Dental
  • Vision
  • Life Insurance
  • Short and Long-Term Disability
  • Pet Insurance
  • Tuition Assistance

Equal Opportunity Employer: Minority/Female/Disability/Veteran
JOB CODE: RCAP - 8810N5-CSR

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