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Customer Services Assistant Jobs (NOW HIRING)

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Customer Services Assistant information

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$11

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How much do customer services assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer services assistant in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What is a customer services assistant?

Customer Services Assistants are professionals responsible for providing support and assistance to customers, either in person, over the phone, or via digital channels. Their main duties include answering customer queries, resolving complaints, processing orders, and ensuring a positive experience for clients. They often work in retail, call centers, banks, or other customer-facing industries. Strong communication and problem-solving skills are essential for this role. Customer Services Assistants play a vital part in maintaining customer satisfaction and representing the company's values.

What are the key skills and qualifications needed to thrive as a customer services assistant?

To thrive as a Customer Services Assistant, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and point-of-sale (POS) systems is commonly required. Patience, active listening, and a positive attitude help you stand out in interactions with customers and team members. These skills and qualities are crucial for efficiently resolving customer issues and ensuring a positive customer experience.

What are some common challenges faced by customer services assistants, and how can they be effectively managed?

Customer Services Assistants often encounter high call volumes, irate customers, and the need to resolve complex issues swiftly. Managing these challenges requires strong communication skills, patience, and the ability to remain calm under pressure. Successful assistants utilize active listening and empathy to de-escalate tense situations, while leveraging company resources and teamwork to find solutions. Regular training and support from supervisors also play a key role in handling these challenges effectively.

What is the difference between Customer Services Assistant vs Retail Sales Associate?

AspectCustomer Services AssistantRetail Sales Associate
Required credentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience beneficial
Work environmentCall centers, customer support desks, retail storesRetail stores, shopping malls, supermarkets
Employer & industry usageCustomer service departments across various industriesRetail industry, sales-focused environments
Common search intentCustomer support, service roles, communication skillsSales, product knowledge, customer interaction

While both roles involve interacting with customers, a Customer Services Assistant primarily focuses on resolving customer issues and providing support, often in a call center or support desk setting. In contrast, a Retail Sales Associate emphasizes selling products and assisting customers in a retail environment. Both roles require strong communication skills and a high school diploma, but their daily tasks and work settings differ.

Is remote customer services assistant a stressful job?

A remote customer services assistant role can be stressful due to handling customer inquiries, complaints, and maintaining productivity remotely. Managing high call volumes, meeting performance targets, and using communication tools like live chat or email can contribute to stress levels, but proper training and support can help mitigate these factors.

What cities are hiring for Customer Services Assistant jobs?

Cities with the most Customer Services Assistant job openings:

What are the most commonly searched types of Customer Services jobs?

The most popular types of Customer Services jobs are:

What states have the most Customer Services Assistant jobs?

States with the most job openings for Customer Services Assistant jobs include:

Infographic showing various Customer Services Assistant job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $41,651 per year, or $20 per hour.

Imaging Services Assistant

Indiana University Health

Indianapolis, IN • On-site

Full-time

Posted 4 days ago


Indiana University Health rating

7.2

Company rating: 7.2 out of 10

Based on 465 frontline employees who took The Breakroom Quiz

345th of 891 rated healthcare providers


Job description

This is a full-time, days Imaging Services Assistant opportunity at IU Health North Hospital in Carmel, Indiana.

Schedule:

  • Monday through Friday
  • 8:00 AM to 4:30 PM
  • Five 8-hour shifts per week

Position Overview

This role is ideal for an individual looking to start or grow a career in healthcare. As an Imaging Services Assistant, you will support imaging professionals in their day-to-day work and play an important role in ensuring patients receive high-quality, efficient care.

Job Duties, Qualifications and Tasks:

Works under the supervision of a radiologist, technologist, or radiology nurse. Performs clerical and/or patient care duties necessary to assist in performing imaging exams.  Clerical duties may include, but are not limited to patient scheduling & registration, patient screening, reception, release of information, and maintaining inventory.  Patient care duties may include, but are not limited to transporting and transferring patients, preparing patients for procedures, discussing exams and preps with patients, and assisting with minimally invasive procedures as approved by regional leadership and with documentation of training and competency.  All other duties as assigned.

  • High School Diploma/GED.   
  • 0-3 years of experience.
  • Medical Terminology, preferred.
  • Experience in a hospital or medical environment, preferred. 
  • Customer service experience, preferred.
  • May require Basic Life Support certification.

#LI-Onsite

  • Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we're home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
  • IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
  • A unique partnership with the Indiana University School of Medicine - one of the nation's largest medical schools - gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training - advancing healthcare for all.
  • With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
  • At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
  • Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation's healthiest states.
Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We're looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

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