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Customer Services Assistant Jobs (NOW HIRING)

Mancan

Customer Services Specialist

Canton, OH

$16.25/hr

A local Canton Company is in need of a Customer Service Representative in their Canton Facility ... Our dedicated staff cannot wait to assist you! We have convenient hours all week long for you to ...

PMAM Corporation

Customer Services Representative

Dallas, TX · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will be the primary point of contact for customers ... You will assist with billing inquiries, account updates, payment processing, and issue resolution ...

nLeague

Administrative Services Assistant

Rutledge, TN · On-site

Administrative Services Assistant Location: 8421 Rutledge Pike, Suite 101 Rutledge, TN 37861 ... Previous experience handling office responsibilities or experience in customer serviced preferred ...

BakeMark

Be Seen First

Customer Services Representative

Saratoga Springs, NY · On-site

$19.50/hr

The Customer Service Representative provides support to customers by processing orders, answering ... Files documents as directed. * Assist Office Supervisor with back-office duties as needed, such as ...

SA Health

Services Assistant

Murray, UT · On-site

Strong customer service focus with basic computer and administrative skills Desired Criteria ... Assistant - Role Description .pdf About Meningie Factsheet.pdf Australian applicant guidelines ...

Traveling with Tasha

Customer Services Representative

$16.50 - $22.25/hr

... Customer Relations Specialist to support clients with travel planning and booking services ... In this role, you will assist clients in exploring travel options, coordinating reservations, and ...

State of Arkansas

SOCIAL SERVICES ASSISTANT

Mcgehee, AR · On-site

$35K - $52K/yr

August 24, 2026 Social Services Assistants play an important role in supporting children and ... Excellent customer service and communication skills.Ability to handle sensitive information with ...

Seemplicity Security

Customer Services Engineer

Manage the ongoing relationship with the technical resources on the customer side * Assist ... services, consultancy, etc.) * Excellent technical skills - ability to troubleshoot and identify ...

XBP ASIA

Customer Services Representative

Windsor, CT · On-site

$16 - $21.50/hr

Customer Service Rep About the Role: As a Customer Service Representative, your primary ... Operate peripheral equipment as part of the data entry process. * Assist in the development of ...

Molly Maid

Customer Services Representative

Seattle, WA · On-site

$20.25 - $25/hr

... * Assist with personnel management, including hiring and recruiting functions * Quality Control ... customer service and passionate about giving families the joy of a cleaned home and the relief from ...

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Customer Services Assistant information

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How much do customer services assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer services assistant in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What is a customer services assistant?

Customer Services Assistants are professionals responsible for providing support and assistance to customers, either in person, over the phone, or via digital channels. Their main duties include answering customer queries, resolving complaints, processing orders, and ensuring a positive experience for clients. They often work in retail, call centers, banks, or other customer-facing industries. Strong communication and problem-solving skills are essential for this role. Customer Services Assistants play a vital part in maintaining customer satisfaction and representing the company's values.

What are the key skills and qualifications needed to thrive as a customer services assistant?

To thrive as a Customer Services Assistant, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and point-of-sale (POS) systems is commonly required. Patience, active listening, and a positive attitude help you stand out in interactions with customers and team members. These skills and qualities are crucial for efficiently resolving customer issues and ensuring a positive customer experience.

What are some common challenges faced by customer services assistants, and how can they be effectively managed?

Customer Services Assistants often encounter high call volumes, irate customers, and the need to resolve complex issues swiftly. Managing these challenges requires strong communication skills, patience, and the ability to remain calm under pressure. Successful assistants utilize active listening and empathy to de-escalate tense situations, while leveraging company resources and teamwork to find solutions. Regular training and support from supervisors also play a key role in handling these challenges effectively.

What is the difference between Customer Services Assistant vs Retail Sales Associate?

AspectCustomer Services AssistantRetail Sales Associate
Required credentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience beneficial
Work environmentCall centers, customer support desks, retail storesRetail stores, shopping malls, supermarkets
Employer & industry usageCustomer service departments across various industriesRetail industry, sales-focused environments
Common search intentCustomer support, service roles, communication skillsSales, product knowledge, customer interaction

While both roles involve interacting with customers, a Customer Services Assistant primarily focuses on resolving customer issues and providing support, often in a call center or support desk setting. In contrast, a Retail Sales Associate emphasizes selling products and assisting customers in a retail environment. Both roles require strong communication skills and a high school diploma, but their daily tasks and work settings differ.

Is remote customer services assistant a stressful job?

A remote customer services assistant role can be stressful due to handling customer inquiries, complaints, and maintaining productivity remotely. Managing high call volumes, meeting performance targets, and using communication tools like live chat or email can contribute to stress levels, but proper training and support can help mitigate these factors.

What cities are hiring for Customer Services Assistant jobs?

Cities with the most Customer Services Assistant job openings:

What are the most commonly searched types of Customer Services jobs?

The most popular types of Customer Services jobs are:

What states have the most Customer Services Assistant jobs?

States with the most job openings for Customer Services Assistant jobs include:

Customer Services Assistant jobs near you
Infographic showing various Customer Services Assistant job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $41,651 per year, or $20 per hour.

SOCIAL SERVICES ASSISTANT

State of Arkansas

Fayetteville, AR • On-site

$35K - $52K/yr

Full-time

Retirement

Posted 12 days ago

State Of Arkansas rating

7.4

Company rating: 7.4 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

34th of 50 rated states

Job description

Position Number: 22176098
County: Washington
Posting End Date: ((postingEndDate))
Anticipated Starting Salary: 35610.02
The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.
Social Services Assistants play an important role in supporting children and families involved with the Division of Children and Family Services (DCFS). This position provides direct support to families through transportation assistance, supervision of family time, and engagement with children and caregivers to help support safety, stability, and well-being.
Frequent in-state travel required - and this job will require mornings, evenings and weekends because flexibility to meet the needs of the family is a must.
This position requires flexibility to meet the needs of children and families, including frequent in-state travel and availability during mornings, evenings, and weekends as needed. Social Services Assistants must be able to lift 50 pounds, safely supervise and transport children of various ages, and support families through positive communication, professionalism, and dependable service delivery.
Preferred Qualifications: Ability to work with all ages of children and adult clients including but limited to engagement on parenting and basic life skills, time management, strong communication and organization is preferred. Ability to work independently and collaborate with different community partners, agency staff and the families we serve.
Position Information
Job Series: Social Services Programs - Career Path
Classification: Social Services Assistant
Class Code: SSP10P
Pay Grade: SGS02
Salary Range: $35,610 - $52,703
Job Summary
The Social Services Assistant provides supportive services to social workers, case managers, and clients. This role assists with administrative tasks, outreach efforts, and client referrals to ensure efficient and effective service delivery.
Primary Responsibilities
Assist in client intake and service referrals.Provide basic counseling and resource navigation.Maintain accurate records and case documentation.Support community outreach and public education initiatives.Coordinate scheduling and follow-ups for client services.
Knowledge and Skills
Strong organizational and administrative abilities.Excellent customer service and communication skills.Ability to handle sensitive information with confidentiality.
Minimum Qualifications
Minimum of six months of work experience in human services programs or public service. Required to have a background check and child/adult maltreatment registry check.
Licensure/Certifications
N/AOTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

What State Of Arkansas employees say

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State of Arkansas logo

About State of Arkansas

Sourced by ZipRecruiter

The "State of Arkansas" is not a company but the governmental body of the U.S. state of Arkansas. Its primary operations are situated in the state's capital, Little Rock. As a governmental entity, its services span various domains including education, health, businesses, transportation, and environment, among others. Its mission revolves around serving the needs of the Arkansas citizens, ensuring their safety, health and welfare, overseeing the state's resources, and contributing to the overall prosperity and quality of life in the state. The state government has achieved various milestones improving the local infrastructure, health facilities, and implementing progressive policies for the betterment of the communities.

Company size

10,000+ Employees

Headquarters location

Little Rock, AR, US

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