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Customer Service Jobs in Spring Grove, IL (NOW HIRING)

Customer Service Associate

Vernon Hills, IL ยท On-site

$14 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Representative

Kenosha, WI ยท On-site

$15.50 - $21/hr

LoanMax Title Loans Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing ...

Customer Service Representative $18.00 - $20.00/hour 1st 7:30am - 4:30pm (Monday - Friday) Are you simply working for the weekend? Apply now to begin your meaningful career through QPS! QPS ...

Customer Service Associate

Lake Geneva, WI ยท On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Muskego, WI

$13.75 - $18.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Kenosha, WI ยท On-site

$14 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Burlington, WI ยท On-site

$15.25 - $21/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Burlington, WI

$15.25 - $21/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Kenosha, WI ยท On-site

$14 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Muskego, WI ยท On-site

$13.75 - $18.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Agent

Island Lake, IL ยท Remote

$15.25 - $20.50/hr

This customer service agent position will handle heavy inbound calls relating to concerns, challenges, or issues that our customer may be experiencing. This position is to understand and document the ...

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Customer Service information

See Spring Grove, IL salary details

$9

$18

$27

How much do customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer service in Spring Grove, IL is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.01 per hour, depending on experience, location, and employer.

What Are Customer Service Jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.
What are the most commonly searched types of Customer Service jobs in Spring Grove, IL? The most popular types of Customer Service jobs in Spring Grove, IL are:
What job categories do people searching Customer Service jobs in Spring Grove, IL look for? The top searched job categories for Customer Service jobs in Spring Grove, IL are:
What cities near Spring Grove, IL are hiring for Customer Service jobs? Cities near Spring Grove, IL with the most Customer Service job openings:
Infographic showing various Customer Service job openings in Spring Grove, IL as of June 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $39,260 per year, or $18.9 per hour.

Customer Service Representative

LoanMax Title Loans

Kenosha, WI โ€ข On-site

$17/hr

Full-time

Posted 4 days ago


Job description


LoanMax Title Loans

Job Description:

Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customerโ€™s loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.

LoanMax Title Loans offers their employees:

Competitive Salaries

Paid Holiday

Vacations

Paid on the Job Training

Full Time Positions- Monday to Friday 10am to 6pm

with a rotating Saturday schedule of 9am to 3pm

Best of all Never Work on Sundays!

Job Requirements

General:

Must be Able to Work Full Time

Great attitude

Excellent Communication Skill

Detail Oriented

Education:

Must have a High School Diploma

Work Experience:

Previous Customer Service Experience

Computer and Data Entry Experience

Personal:

We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity

.

About Us:

LoanMax Title Loans is one of Americaโ€™s most respected title loan companies. LoanMax Title Loans and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide.

Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our companyโ€™s mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect.

Our Customer Service Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent.

Must be able to pass a company background screening, including a credit, criminal and background check.