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Customer Service Jobs in Spring Grove, IL (NOW HIRING)

Customer Service Representative Location: Whitewater, WI Pay: $19-$21/hr DOE Position Type: Temp-to-Hire / Direct Hire We are seeking a Customer Service Representative to join a growing team in ...

Customer Service

Port Barrington, IL · On-site

$16.25 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative We are currently looking to add an additional Customer Service Representative with prior experience in the field to join our team. Allowing us to continue efforts in ...

Customer Service

Trevor, WI · On-site

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a detail-oriented and analytical Customer Service to join our Sales Support & Operations team. In this role, you will be responsible for analyzing customer purchase orders (POs ...

Customer Service Associate

Waukegan, IL · On-site

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Waterford, WI · On-site

$14 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Wauconda, IL

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Muskego, WI · On-site

$13.75 - $18.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Buffalo Grove, IL

$14.75 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Representative

Elkhorn, WI · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Vision insurance Are you an experience Customer Service Representative looking for a better opportunity? Adams, Inc. has been in the Elkhorn area since 1988. We specialize in providing exceptional ...

Customer Service Associate

Muskego, WI · On-site

$13.75 - $18.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Wauconda, IL · On-site

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Kenosha, WI

$14.25 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Elkhorn, WI

$15 - $20.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Representative

Buffalo Grove, IL · Remote

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative Location (city, state): Buffalo Grove, IL Industry: Manufacturing Pay: $22.00 - $25.00 / Hourly based on experience Benefits: This position is eligible for medical ...

Customer Service Representative

Elkhorn, WI · On-site

$16.50 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative Innovative Fiber, a TRG company and subsidiary of Schwarz Partners is currently seeking a Customer Service Representative to support our Elkhorn, WI facility. As a ...

Customer Service Representative

Kenosha, WI · On-site

$16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative-Entry Level (In-Store) AmeriCash Loans | Kenosha, WI | Full-Time Start your career in financial services (no experience required) AmeriCash Loans is hiring an ...

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Customer Service information

See Spring Grove, IL salary details

$9

$18

$27

How much do customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer service in Spring Grove, IL is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.01 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.

What are the most commonly searched types of Customer Service jobs in Spring Grove, IL?

The most popular types of Customer Service jobs in Spring Grove, IL are:

What cities near Spring Grove, IL are hiring for Customer Service jobs?

Cities near Spring Grove, IL with the most Customer Service job openings:

Infographic showing various Customer Service job openings in Spring Grove, IL as of August 2026, with employment types broken down into 2% Internship, 91% Full Time, 5% Part Time, and 2% Contract. Highlights an 94% In-person, 3% Hybrid, and 3% Remote job distribution, with an average salary of $39,260 per year, or $18.9 per hour.

Customer Service

Co-Staff Job Board

Delavan, WI

$19 - $21/hr

Full-time

Posted 26 days ago


Job description

Customer Service Representative
Location: Whitewater, WI
Pay: $19–$21/hr DOE
Position Type: Temp-to-Hire / Direct Hire

We are seeking a Customer Service Representative to join a growing team in Whitewater. This role is ideal for someone with strong communication skills and knowledge of the building or construction industry. The right candidate will serve as a key point of contact for customers, providing excellent service and support while helping maintain strong client relationships.

Responsibilities:
  • Assist customers with inquiries, orders, and product information
  • Provide accurate and timely communication via phone and email
  • Enter and process orders and maintain customer records
  • Coordinate with internal departments to ensure customer needs are met
  • Resolve customer concerns in a professional manner
Qualifications:
  • Previous customer service experience required
  • Knowledge of the building, construction, or related industry preferred
  • Strong communication and organizational skills
  • Ability to multitask and work in a fast-paced environment
  • Proficient computer skills
This position offers room for growth and advancement within the company. Pay will be determined based on the candidate's experience, background, and industry knowledge.