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Customer Service Jobs in Spring Grove, IL (NOW HIRING)

Customer Service Associate

Round Lake, IL

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Muskego, WI · On-site

$13.75 - $18.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Whitewater, WI

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Vision insurance Are you an experience Customer Service Representative looking for a better opportunity? Adams, Inc. has been in the Elkhorn area since 1988. We specialize in providing exceptional ...

Customer Service Associate

Libertyville, IL · On-site

$14 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Kenosha, WI

$14.25 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Whitewater, WI

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Woodstock, IL

$14.25 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Libertyville, IL · On-site

$14 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Harvard, IL

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Mukwonago, WI · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Buffalo Grove, IL · On-site

$14.75 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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Customer Service information

See Spring Grove, IL salary details

$9

$18

$27

How much do customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer service in Spring Grove, IL is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.01 per hour, depending on experience, location, and employer.

What Are Customer Service Jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.
What are the most commonly searched types of Customer Service jobs in Spring Grove, IL? The most popular types of Customer Service jobs in Spring Grove, IL are:
What job categories do people searching Customer Service jobs in Spring Grove, IL look for? The top searched job categories for Customer Service jobs in Spring Grove, IL are:
What cities near Spring Grove, IL are hiring for Customer Service jobs? Cities near Spring Grove, IL with the most Customer Service job openings:
Infographic showing various Customer Service job openings in Spring Grove, IL as of May 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $39,260 per year, or $18.9 per hour.

Customer Service Representative

Legendary Service Inc

Mundelein, IL

$18 - $22/hr

Full-time

Posted 21 days ago


Job description

Be the Voice of Legendary Service Join Us as a Customer Service Representative!

Position Title: Customer Service Representative
Company Name:
Legendary Service Inc
Pay Range
: $18 $22 per hour, based on experience
Industry
: Plumbing / HVAC (Residential, Commercial)
Location:
Mundelein, IL

Job Overview:
Legendary Service Inc, a rapidly growing residential and commercial HVAC and plumbing company, is seeking a dependable and enthusiastic Customer Service Representative to join our front-line team. This entry-level role is perfect for someone who is moldable, eager to learn, and ready to grow with the company. Youll play a vital part in delivering excellent customer support, managing internal communication, and assisting with operational and administrative tasks. If you enjoy helping people and thrive in a dynamic environment, this could be the opportunity you've been looking for!

Who We Are:
At Legendary Service Inc, were known for delivering top-tier plumbing and HVAC solutions with integrity, professionalism, and care. We foster a supportive, high-energy workplace where every team member is empowered to succeed. As we continue to grow, we invest in our people with training, mentorship, and opportunities for advancement. Join a company where youre not just another number you're family.

Key Responsibilities:

  • Answer and direct phone calls with a positive, customer-first attitude

  • Provide friendly, professional assistance to customers and internal staff

  • Perform administrative tasks including filing, data entry, and document organization

  • Support scheduling, job coordination, and team communications

  • Deliver materials or documents to job sites as needed

  • Assist managers and field teams with day-to-day operational needs

  • Serve as a dependable point of contact for office-related support tasks

  • Represent the company with professionalism and a service-oriented mindset

Qualifications:

  • High school diploma or equivalent (some college preferred)

  • Strong communication, multitasking, and organizational skills

  • Reliable and flexible; a self-starter with a willingness to learn

  • Proficient in Microsoft Office (Word, Excel, Outlook) and basic computer functions

  • Valid drivers license and access to reliable transportation

  • Ability to manage changing priorities in a fast-paced environment

Benefits:

  • Compensation & Retirement: Weekly pay schedule; retirement savings program

  • Health & Wellness: Medical, dental, vision, life, and disability insurance options

  • Work-Life Balance: Paid holidays, vacation time, and sick leave

  • Career Development: Paid training, mentorship, and internal advancement opportunities

  • Additional Perks: Company events, team-building activities, and performance incentives

Schedule:

  • Full-time, Monday to Friday, with flexibility to support operational needs

Location:

  • Mundelein, IL with occasional local travel to job sites


Equal Employment Opportunity:
At Legendary Service Inc, we foster a family-like environment where every employee is valued. We are an equal opportunity employer, committed to diversity and inclusion. We welcome applicants from all backgrounds, without regard to race, age, gender, sexual identity, religion, or disability status.

Start Your Legendary Journey Today!
If you're ready to build your career in a company that values people, rewards reliability, and provides room for growth, apply now to join the Legendary Service Inc team as our next Customer Service Representative!