ZipRecruiter

Log In

1

Customer Service Associate Jobs in Spring Grove, IL

Coilcraft

Customer Service Associate

Cary, IL · On-site

$21 - $25/hr

Customer Service Associate - Critical Products Location: Cary, IllinoisCoilcraft, Inc. is a privately held global manufacturer headquartered in Cary, Illinois, with a 75+ year reputation for ...

Coilcraft

Customer Service Associate

Cary, IL · On-site

$14.75 - $20.25/hr

Customer Service Associate - Critical Products Location: Cary, Illinois Coilcraft, Inc. is a privately held global manufacturer headquartered in Cary, Illinois, with a 75+ year reputation for ...

Coilcraft

Customer Service Associate

Cary, IL · On-site

$14.75 - $20.25/hr

Customer Service Associate - Critical Products Location: Cary, Illinois Coilcraft, Inc. is a privately held global manufacturer headquartered in Cary, Illinois, with a 75+ year reputation for ...

Coilcraft

Customer Service Associate

Cary, IL · On-site

$21 - $25/hr

Customer Service Associate - Critical Products Location: Cary, Illinois Coilcraft, Inc. is a privately held global manufacturer headquartered in Cary, Illinois, with a 75+ year reputation for ...

Dollar Tree

Customer Service Associate

Mundelein, IL · On-site

$14.75 - $20.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate

Kenosha, WI · On-site

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate

Kenosha, WI · On-site

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate

Mundelein, IL · On-site

$14.75 - $20.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Walgreens

Customer Service Associate

Buffalo Grove, IL

$14.75 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Mchenry, IL · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Kenosha, WI · On-site

$14.25 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Algonquin, IL · On-site

$14.25 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Buffalo Grove, IL · On-site

$14.75 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Harvard, IL · On-site

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Waukegan, IL · On-site

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Waterford, WI · On-site

$14 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Wauconda, IL · On-site

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Muskego, WI · On-site

$13.75 - $18.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Kenosha, WI

$14.25 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

next page

Showing results 1-20

All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Spring Grove, IL

Customer Service Associate information

See Spring Grove, IL salary details

$8

$17

$27

How much do customer service associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer service associate in Spring Grove, IL is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.33 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Spring Grove, IL?

The most popular types of Customer Service jobs in Spring Grove, IL are:

What job categories do people searching Customer Service Associate jobs in Spring Grove, IL look for?

The top searched job categories for Customer Service Associate jobs in Spring Grove, IL are:

What cities near Spring Grove, IL are hiring for Customer Service Associate jobs?

Cities near Spring Grove, IL with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Spring Grove, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,795 per year, or $17.2 per hour.

Customer Service Associate

Coilcraft

Cary, IL • On-site

$21 - $25/hr

Full-time

Medical, Retirement

Posted 21 days ago

Coilcraft rating

8.3

Company rating: 8.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

DELIVER EXCEPTIONAL CUSTOMER SERVICE AT COILCRAFTPosition: Customer Service Associate – Critical Products Location: Cary, IllinoisCoilcraft, Inc. is a privately held global manufacturer headquartered in Cary, Illinois, with a 75+ year reputation for engineering excellence. Our high-performance magnetic components serve customers across telecommunications, computing, automotive, broadband communications, and consumer electronics. We are seeking a Customer Service Associate to support our Critical Products group. In this role, you'll serve as a trusted point of contact for customers, ensuring orders, quotes, and returns are processed accurately while delivering exceptional service and building strong relationships.About the Role and Your ImpactProcess customer orders, quotes, returns, and related transactions accurately and efficientlyRespond to customer questions and resolve issues professionally and courteouslyCommunicate daily with customers and internal departments to ensure timely order fulfillmentPerform required customer verifications and maintain accurate recordsEscalate customer concerns when appropriate to ensure prompt resolutionManage multiple priorities while meeting individual and team performance goalsPresent a professional image in all interactions with customers and vendorsSupport a collaborative, customer-focused team environmentWho We're Looking ForHigh school diploma or equivalent2+ years of customer service experience preferredProficiency with Microsoft Office SuiteStrong verbal and written communication skillsExcellent attention to detail and organizational skillsAbility to manage multiple tasks and follow through on commitmentsProfessional, diplomatic approach to resolving customer concernsPreferred SkillsManufacturing or industrial customer service experienceExperience processing orders, quotes, or returnsERP or order management system experienceAbility to build strong relationships with internal and external customersWhy You'll Love Working at CoilcraftJoin a stable company with a 75+ year history of engineering excellenceSupport customers around the world in a collaborative environmentOpportunities for professional growth and advancementComprehensive benefits including health insurance, 401(k) with company match, and profit sharingBenefits401(k) MatchingDental InsuranceDisability InsuranceEmployee Assistance ProgramFlexible Spending AccountHealth InsuranceHealth Savings AccountLife InsurancePaid HolidaysPaid Time OffProfit SharingVision InsuranceEqual Opportunity Employer: Disability / VeteranThis position may require compliance with ITAR export regulations; applicants must be U.S. citizens or permanent residents.
Job Posted by ApplicantPro

What Coilcraft employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom