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Customer Service Associate Jobs in Joliet, IL (NOW HIRING)

Raising Cane's

Customer Service Associate

Chicago, IL

$16.75/hr

Customer Service Associate Starting hiring pay at: $16.75 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main ...

Jet Brite

Customer Service Associate

Northlake, IL

$17 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 2100 Mannheim Rd, Northlake, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Jet Brite

Customer Service Associate

Carol Stream, IL · On-site

$17 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 1251 N. Gary Ave, Carol Stream, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Jet Brite

Customer Service Associate

Bolingbrook, IL · On-site

$17 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 246 S. Weber Rd, Bolingbrook, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Jet Brite

Customer Service Associate

Chicago, IL

$17.50 - $20/hr

If so our, full-time Customer Service Associate at Jet Brite located at 7150 W. 54th St, Chicago, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

Jet Brite

Customer Service Associate

Naperville, IL

$17 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 850 E. Ogden Ave, Naperville, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Jet Brite

Customer Service Associate

Northlake, IL

$17 - $20/hr

If so our, full-time Customer Service Associate at Jet Brite located at 2100 Mannheim Rd, Northlake, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Jet Brite

Customer Service Associate

Addison, IL · On-site

$17 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 625 W Lake St, Addison, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive and ...

Jet Brite

Customer Service Associate

Chicago, IL

$17.50 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 6948 W. Grand Ave, Chicago, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

Jet Brite

Customer Service Associate

Addison, IL · On-site

$17 - $20/hr

If so our, full-time Customer Service Associate at Jet Brite located at 625 W Lake St, Addison, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive and ...

AGI

Customer Service Associate

Aurora, IL · On-site

$60K - $80K/yr

Description Customer Service Associate - NO CUBICLE WORK Join us at AGI, where we inspire the next generation with optimism, teamwork, and results. As a Customer Service Associate, you'll be part of ...

Jet Brite

Customer Service Associate

Chicago, IL

$17.50 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 7150 W. 54th St, Chicago, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

Jet Brite

Customer Service Associate

Chicago, IL

$17.50 - $20/hr

If so our, full-time Customer Service Associate at Jet Brite located at 6948 W. Grand Ave, Chicago, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

Jet Brite

Customer Service Associate

Villa Park, IL

$17 - $20/hr

If so our, full-time Customer Service Associate at Jet Brite located at 153 Roosevelt Rd, Villa Park, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Savers Value Village

Customer Service Associate

Chicago, IL · On-site

$16.75 - $17.65/hr

Customer Service Associate Pay Rate: Our starting pay ranges from $16.75 to $17.65 depending on job duty/position. $16.75 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger ...

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Customer Service Associate information

See Joliet, IL salary details

$8

$17

$27

How much do customer service associate jobs pay per hour?

As of May 28, 2026, the average hourly pay for customer service associate in Joliet, IL is $17.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $19.09 per hour, depending on experience, location, and employer.

What Do Customer Service Associates Do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a Customer Service Associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges Customer Service Associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What are Customer Service Associates?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs
What are the most commonly searched types of Customer Service jobs in Joliet, IL? The most popular types of Customer Service jobs in Joliet, IL are:
What job categories do people searching Customer Service Associate jobs in Joliet, IL look for? The top searched job categories for Customer Service Associate jobs in Joliet, IL are:
What cities near Joliet, IL are hiring for Customer Service Associate jobs? Cities near Joliet, IL with the most Customer Service Associate job openings:
Customer Service Associate jobs near you
Customer Service Associate

Customer Service Associate

Raising Cane's

Chicago, IL

$16.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Raising Cane's Chicken Fingers rating

6.8

Company rating: 6.8 out of 10

Based on 1,525 frontline employees who took The Breakroom Quiz

7th of 104 rated fast food restaurants

Job description

Customer Service Associate

Starting hiring pay at: $16.75

As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.

Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!

Qualities of awesome Canes Customer Service Associate:

  • Team player
  • Excellent communicator
  • Happy, Courteous and Enthusiastic
  • Hard working and attentive
  • Responsible and dependable
  • Authentic and genuine
  • Takes pride in doing a good job

Benefits available for hourly Crew:

  • Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection
  • OnePass Gym Membership Program
  • 401(k) With Safe Harbor Employer Match (age 21 & older)
  • Access to financial advisors for budget and retirement planning
  • Crewmember Assistance Program
  • Education assistance
  • Pet Insurance

Perks & Rewards for hourly Crew:

  • Paid Time Off*
  • Closed for all major holidays**
  • Early closure for company events
  • Casual Work Attire
  • Flexible Scheduling
  • Perkspot Employee Discount Program

*Must satisfy hours requirement per year

**Locations may vary

ESSENTIAL FUNCTIONS OF THE POSITION:

The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Lift and carry, push or pull heavy objects up to 50 pounds
  • Kneel, bend, twist or stoop
  • Ascend or descend stairs
  • Reach and grasp objects (including above head and below waistline)
  • Excellent verbal and written communication
  • Ability to show up to scheduled shifts on time
  • Cleaning tables, floors and other areas of the Restaurant
  • Taking orders from Customers and processing payments efficiently
  • Follow proper safety procedures when handling and/or preparing food
  • Ability to multitask

ADDITIONAL REQUIREMENTS:

  • Must be 16 years of age or older
  • Provide all Customers with quick and friendly service
  • Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
  • Work under pressure and at a fast pace
  • Align with Raising Cane's culture by balancing Working Hard and Having Fun
  • Take initiative
  • Comply with Company policies

Raising Cane's appreciates & values individuality. EOE

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