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Customer Service Jobs in Santa Rosa, CA (NOW HIRING)

Home Depot

Customer Service/Sales

Santa Rosa, CA · On-site

$20 - $23/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Santa Rosa, CA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Napa, CA · On-site

$21 - $24/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Napa, CA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Windsor, CA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Rohnert Park, CA · On-site

$20 - $23/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Windsor, CA · On-site

$20 - $23/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Rohnert Park, CA

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Chevron

Customer Service Representative

Novato, CA

$19.25/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Chevron

Customer Service Representative

Petaluma, CA

$18.50 - $25/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Chevron

Customer Service Representative

Napa, CA · On-site

$18.25 - $24.75/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Chevron

Customer Service Representative

Novato, CA · On-site

$18.75 - $25.50/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Chevron Careers

Customer Service Representative

Novato, CA · On-site

$18.75 - $25.50/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Chevron

Customer Service Representative

Petaluma, CA · On-site

$18.50 - $25/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

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Showing results 41-60

All JobsCustomer Service JobsCustomer Service Jobs in Santa Rosa, CA

Customer Service information

See Santa Rosa, CA salary details

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$29

How much do customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service in Santa Rosa, CA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Santa Rosa, CA?

The most popular types of Customer Service jobs in Santa Rosa, CA are:

What are popular job titles related to Customer Service jobs in Santa Rosa, CA?

For Customer Service jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Santa Rosa, CA look for?

The top searched job categories for Customer Service jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Customer Service jobs?

Cities near Santa Rosa, CA with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,747 per year, or $20.6 per hour.

Customer Service Representative

Capital Lumber

Healdsburg, CA • On-site

$30 - $32/hr

Other

Posted 5 days ago

Job description

Customer Service Representative

CA Healdsburg - Healdsburg, CA 95448

Salary Range $30.00 - $32.00 Hourly Position Type Full Time

Overview

Position Summary: Responsible for answering phone calls and handling all facets of day-to-day customer service, including but not limited to entering and coordinating orders, invoicing, inventory control and communicating with the sales and operations. Work cross-functionally with other team members at the branch. Monday thru Friday; Starting at $30-32, DOE.

Key Competencies
  • Building Collaborative Relationships
  • Innovation / Creativity
  • Adaptability
  • Developing Self & Others
Principal Accountabilities & Deliverables
  • Receive customer calls and writes orders, provides pricing, product and delivery information utilizing established price books/lists and product information
  • Coordinate orders with operations and sales as needed
  • Assist customers with any issues regarding orders
  • Communicate order information and status to appropriate Account Managers for their customers
  • Issue vendor debit/credit memos as needed to correct receiving discrepancies
  • Process all billing and invoicing to customers
  • Responsible for the receiving, administration and control of the physical inventory, maintaining balances with perpetual inventory.
  • Initiate adjustments in company software as necessary to keep physical inventory in balance with perpetual inventory. Participating in physical inventories
  • Maintain on-going product knowledge
  • Perform other work-related duties as assigned by supervisor and be flexible and adaptable to changes that will occur during employment.
Qualifications

Knowledge, Skills, & Abilities

Education / Experience and Skills

  • Minimum of an associate's degree from an accredited academic institution or commensurate industry experience, or equivalent combination of education and experience.
  • Demonstrated proficiency in MS Office products (Word, Excel, and PowerPoint) and order/inventory software systems.
  • Demonstrated skills using Excel to maintain spreadsheets, database files/lists and prepare special reports.
  • Strong multi-tasking, analytical thinking and problem-solving skills.
  • Excellent cross-cultural communication, interpersonal, and negotiation skills.
  • Strong communication and interpersonal skills when working with team members and building relationships with vendors/suppliers.
  • Ability to model Capital values and to provide innovative solutions.
  • Ability to drive and be accountable for results in a fast-paced environment.
  • The ability and the desire to travel domestically and internationally.
Abilities
  • Must be able to lift, carry, push, or pull up to 5 pounds 5% or less of the workday
  • Must be able to stoop, kneel, crouch, or crawl 5% or less of the workday
  • Must be able to sit and walk or otherwise move around for prolonged periods of time throughout the workday.
  • Must be able to use a keyboard and do manual tasks for prolonged periods of time throughout the workday.
Work Environment
  • Work is performed indoors in a climate-controlled environment.

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