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At Home Customer Service Jobs in Santa Rosa, CA (NOW HIRING)

Home Depot

Pro Customer Service/Sales

Rohnert Park, CA · On-site

$20 - $22/hr

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Napa, CA · On-site

$21 - $23/hr

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Santa Rosa, CA · On-site

$20 - $22/hr

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Rohnert Park, CA · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Napa, CA

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Santa Rosa, CA

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Windsor, CA · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Windsor, CA · On-site

$20 - $22/hr

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Customer Service/Sales

Santa Rosa, CA · On-site

$20 - $23/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Santa Rosa, CA

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Rohnert Park, CA · On-site

$20 - $23/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Windsor, CA

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Napa, CA · On-site

$21 - $24/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Napa, CA

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Rohnert Park, CA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Windsor, CA · On-site

$20 - $23/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

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All JobsAt Home Customer Service JobsAt Home Customer Service Jobs in Santa Rosa, CA

At Home Customer Service information

See Santa Rosa, CA salary details

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How much do at home customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for at home customer service in Santa Rosa, CA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an at home customer service representative?

To excel as an At Home Customer Service Representative, strong communication skills, problem-solving abilities, and a high school diploma or equivalent are essential. Familiarity with customer relationship management (CRM) software, basic computer proficiency, and sometimes certification in customer service are typically required. Patience, empathy, and self-motivation are standout soft skills for managing customer inquiries and working independently. These skills ensure effective customer support, high satisfaction, and productivity in a remote work environment.

What is the difference between At Home Customer Service vs Call Center Customer Service?

AspectAt Home Customer ServiceCall Center Customer Service
Work EnvironmentRemote, home-basedTypically in a dedicated call center facility or remote
Required CredentialsHigh school diploma or equivalent, basic computer skillsSimilar credentials, often with additional training
Industry UsageCommon across retail, tech, healthcare, and morePrimarily in telecommunications, retail, and service sectors
Work ScheduleFlexible, often part-time or full-timeSet shifts, often fixed hours

At Home Customer Service roles involve assisting customers remotely from home, offering flexibility and a variety of industry options. Call Center Customer Service typically refers to roles within a centralized facility or remote positions focused on high-volume call handling. Both roles require similar skills and credentials but differ mainly in work environment and scheduling.

What are some common challenges faced by at home customer service representatives, and how can they be managed?

At Home Customer Service representatives often face challenges such as staying motivated in a remote environment, managing distractions at home, and maintaining clear communication with both customers and team members. To overcome these, it's important to set up a dedicated, quiet workspace, establish a consistent daily routine, and stay engaged with the team through regular virtual meetings and chat platforms. Time management and self-discipline are key to staying productive, and most companies provide training and support resources to help representatives succeed remotely.

What is an at home customer service representative?

At Home Customer Service jobs involve providing support to customers remotely, usually from your own home. Employees in these roles handle inquiries, resolve issues, and offer assistance via phone, email, or chat. These positions often require strong communication skills, a reliable internet connection, and a quiet workspace. Many companies offer training and support to help remote customer service representatives succeed in their roles.

How to become an at-home customer service representative?

To become an at-home customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and a reliable internet connection. Employers often require previous customer service experience and may provide training on specific tools or software used in remote support roles.

What are the most commonly searched types of Customer Service jobs in Santa Rosa, CA?

The most popular types of Customer Service jobs in Santa Rosa, CA are:

What are popular job titles related to At Home Customer Service jobs in Santa Rosa, CA?

For At Home Customer Service jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching At Home Customer Service jobs in Santa Rosa, CA look for?

The top searched job categories for At Home Customer Service jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for At Home Customer Service jobs?

Cities near Santa Rosa, CA with the most At Home Customer Service job openings:

At Home Customer Service jobs near you
Infographic showing various At Home Customer Service job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,747 per year, or $20.6 per hour.

Customer Service - Customer Service Representative

Jam Industries, Inc

Novato, CA

$18.75 - $25.50/hr

Full-time

Re-posted 22 days ago

Job description

In the fast-paced world of video and broadcast, you need more than just a vendor; you need a partner. At JB&A, we’re not just distributors of AV equipment—we are the architects of your workflow. We provide the expertise and dedicated support you need to bring your creative vision to life. At JB&A We Don’t Move Boxes We Unbox Possible.
JB&A Distribution - JBandA.com 
 
JB&A is on the lookout for a dynamic customer service representative to join our thriving team. This is a fantastic opportunity for individuals who are eager to grow and develop their skills, with the potential to step into a more significant role within the company as they gain experience. If you have a passion for helping others and are ready to contribute to a collaborative environment, we would love to hear from you!
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:
**Email Management:**

Sort through emails each morning to identify purchase orders and action items.
Prioritize and process urgent rush orders to ensure timely fulfillment.

 
**Order Processing:**

Review and track previous day’s orders to confirm processing status, manufacturer acknowledgment, and payment collection.
Process all new orders efficiently, ensuring that all opportunities and estimates are closed out and pricing is confirmed accurately.

 
**Customer Interaction:**

Serve as the first point of contact for customer inquiries, providing information and assistance as needed.
Address and resolve any issues related to orders, products, or services promptly and professionally.

 
**Warehouse Coordination:**

Fulfill warehouse orders by generating accurate purchase orders and ensuring timely dispatch.
Collaborate with warehouse staff to maintain inventory accuracy and resolve any discrepancies.

 
**Documentation and Reporting:**

Maintain accurate records of customer interactions, orders processed, and follow-up actions taken.
Prepare regular reports on order status and customer inquiries for management review

 
**Team Interaction:**

Collaborate daily with sales representatives to ensure customer satisfaction.
Work with the customer service team to complete tasks effectively.

 
MINIMUM REQUIREMENTS:

High school diploma or equivalent; further education is a plus.
Previous experience in customer service or a related field.
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Proficiency in basic computer applications and customer management systems.
Ability to work effectively both independently and as part of a team.
A positive attitude and a willingness to learn and adapt in a fast-paced environment.

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