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Weekend Customer Service Jobs in Santa Rosa, CA (NOW HIRING)

C OMPLETE OPEN AVAILABILITY - WEEKENDS REQUIRED POSITION SUMMARY Your job as a Bakery Customer Service Clerk focuses on providing excellent and friendly customer service and contributing to the daily ...

C OMPLETE OPEN AVAILABILITY - WEEKENDS REQUIRED POSITION SUMMARY Your job as a Bakery Customer Service Clerk focuses on providing excellent and friendly customer service and contributing to the daily ...

Customer Service Representative

Novato, CA

$18.75 - $25.50/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... Available to work a variety of hours, which may include early mornings, evenings, weekends ...

Customer Service Representative

Sonoma, CA · On-site

$18 - $24.25/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... Available to work a variety of hours, which may include early mornings, evenings, weekends ...

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... Available to work a variety of hours, which may include early mornings, evenings, weekends ...

Customer Service Representative

Petaluma, CA · On-site

$18.50 - $25/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... Available to work a variety of hours, which may include early mornings, evenings, weekends ...

Customer Service Representative

Sonoma, CA · On-site

$18 - $24.25/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... Available to work a variety of hours, which may include early mornings, evenings, weekends ...

Customer Service Representative

Santa Rosa, CA · On-site

$17.50 - $23.75/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... Available to work a variety of hours, which may include early mornings, evenings, weekends ...

Customer Service Representative

Sonoma, CA

$18 - $24.25/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... Available to work a variety of hours, which may include early mornings, evenings, weekends ...

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... Available to work a variety of hours, which may include early mornings, evenings, weekends ...

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Weekend Customer Service information

See Santa Rosa, CA salary details

$10

$20

$29

How much do weekend customer service jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for weekend customer service in Santa Rosa, CA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What is the difference between Weekend Customer Service vs Weekend Retail Associate?

AspectWeekend Customer ServiceWeekend Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; sales or retail experience beneficial
Work EnvironmentCall centers, online support, or in-store customer service desksRetail stores, supermarkets, or shopping malls
Employer & Industry UsageCustomer service departments across various industriesRetail stores, supermarkets, and shopping centers
Common Search & ComparisonOften compared for customer interaction roles on weekendsCompared for retail sales roles during weekends

Weekend Customer Service and Weekend Retail Associate roles both involve customer interaction during weekends, but differ mainly in work environment and industry. Customer service roles focus on support and communication, while retail associates handle sales and store operations. Both require similar credentials and are common weekend positions in their respective sectors.

What are the key skills and qualifications needed to thrive as a Weekend Customer Service representative, and why are they important?

To thrive as a Weekend Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, active listening, and a positive attitude help you stand out when assisting customers during high-demand weekend hours. These skills are essential to provide efficient, empathetic support and maintain customer satisfaction during peak periods.

What can I expect in terms of scheduling and team support as a Weekend Customer Service representative?

As a Weekend Customer Service representative, you will typically work shifts that cover busy weekend hours, which may include evenings or holidays, depending on the company's needs. While weekend teams are often smaller than weekday teams, you can expect to collaborate closely with supervisors and fellow representatives via chat or call systems to resolve customer inquiries efficiently. Many companies provide remote or in-office options, and regular check-ins help ensure you’re supported even during high-volume periods. Flexibility and strong communication skills are key, as you may need to coordinate with other departments to address customer concerns that arise outside of standard business hours.

What are Weekend Customer Service jobs?

Weekend Customer Service jobs involve assisting customers with inquiries, complaints, or support needs specifically during weekends. These roles can be in-person or remote and are common in industries such as retail, hospitality, call centers, and online businesses. Duties typically include answering phone calls, responding to emails or chat messages, processing orders, and resolving issues to ensure customer satisfaction. Working weekends may include daytime, evening, or overnight shifts depending on the employer. These positions are ideal for those seeking flexible work hours or supplemental income.
What are the most commonly searched types of Customer Service jobs in Santa Rosa, CA? The most popular types of Customer Service jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Weekend Customer Service jobs? Cities near Santa Rosa, CA with the most Weekend Customer Service job openings:
Infographic showing various Weekend Customer Service job openings in Santa Rosa, CA as of July 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $42,747 per year, or $20.6 per hour.

Customer Service - Customer Service Representative

JAM Industries, Ltd.

Novato, CA • On-site

$18.75 - $25.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday


Job description

Don't skip a beat, apply to JAM Industries!
JAM, making the world sound better, one brand at a time! Do these words sound like music to your ears?
Since 1972, JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment, and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!
In the fast-paced world of video and broadcast, you need more than just a vendor; you need a partner. At JB&A, we're not just distributors of AV equipment-we are the architects of your workflow. We provide the expertise and dedicated support you need to bring your creative vision to life. At JB&A We Don't Move Boxes We Unbox Possible.
JB&A Distribution - JBandA.com
JB&A is on the lookout for a dynamic customer service representative to join our thriving team. This is a fantastic opportunity for individuals who are eager to grow and develop their skills, with the potential to step into a more significant role within the company as they gain experience. If you have a passion for helping others and are ready to contribute to a collaborative environment, we would love to hear from you!
ESSENTIAL DUTIES AND RESPONSIBILITIES:
**Email Management:**
  • Sort through emails each morning to identify purchase orders and action items.
  • Prioritize and process urgent rush orders to ensure timely fulfillment.

**Order Processing:**
  • Review and track previous day's orders to confirm processing status, manufacturer acknowledgment, and payment collection.
  • Process all new orders efficiently, ensuring that all opportunities and estimates are closed out and pricing is confirmed accurately.

**Customer Interaction:**
  • Serve as the first point of contact for customer inquiries, providing information and assistance as needed.
  • Address and resolve any issues related to orders, products, or services promptly and professionally.

**Warehouse Coordination:**
  • Fulfill warehouse orders by generating accurate purchase orders and ensuring timely dispatch.
  • Collaborate with warehouse staff to maintain inventory accuracy and resolve any discrepancies.

**Documentation and Reporting:**
  • Maintain accurate records of customer interactions, orders processed, and follow-up actions taken.
  • Prepare regular reports on order status and customer inquiries for management review

**Team Interaction:**
  • Collaborate daily with sales representatives to ensure customer satisfaction.
  • Work with the customer service team to complete tasks effectively.

MINIMUM REQUIREMENTS:
  • High school diploma or equivalent; further education is a plus.
  • Previous experience in customer service or a related field.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in basic computer applications and customer management systems.
  • Ability to work effectively both independently and as part of a team.
  • A positive attitude and a willingness to learn and adapt in a fast-paced environment.

Why Join Us
Ready to join our team? Here's why ...
  • Comprehensive group benefits: Health, Dental, Vision, Life, Critical Illness, Short- and Long-Term Disability

  • Wellness Incentive Program and Employee Assistance Program

  • RRSP / 401(k) matching program

  • Work-life balance matters: Flextime, summer hours, paid vacation, and personal time off
  • A casual, fun, and collaborative work environment
  • Lively social calendar-there's always something for everyone
  • Generous employee discounts on our products
  • Ongoing learning and development opportunities
  • The chance to work alongside a highly talented, high-performing team

Workplace Commitments
We are committed to providing a safe and healthy work environment. All employees are expected to follow workplace safety protocols, including compliance with local regulations and internal standards, to ensure the well-being of everyone.
We are dedicated to fostering a workplace where individuals feel respected, supported, and able to contribute fully. We recognize that different perspectives and experiences strengthen our teams and drive better outcomes for our employees and customers.
Nexora and its family of brands, including JAM and Almo, are equal opportunity employers. All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.