ZipRecruiter

Log In

2

Full Time Customer Service Representative Jobs in Santa Rosa, CA

DEFENSIVE INSURANCE SERVICES INC

Be Seen First

(Hybrid) Associate Customer Service Representative

Novato, CA · On-site

$41K - $50K/yr

Job Title: (Hybrid) Associate Customer Service Representative Location: 1561 S Novato Blvd. Ste B Novato, CA 94947 Employment Type: Full-Time About Us: Defensive Insurance Services is a family-owned ...

Lincare

Customer Service Rep

Santa Rosa, CA

$16.90 - $23/hr

Assesses customer need for additional products/services * Assesses customer compliance with physician orders * Answers questions and provides customer education regarding products/services

next page

Showing results 1-20

All JobsCustomer Service Representative JobsFull Time Customer Service Representative JobsFull Time Customer Service Representative Jobs in Santa Rosa, CA

Full Time Customer Service Representative information

See Santa Rosa, CA salary details

$10

$20

$29

How much do full time customer service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for full time customer service representative in Santa Rosa, CA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

Is customer service representative a full-time job?

A customer service representative position is often offered as a full-time role, typically involving 35-40 hours per week. Many companies require full-time reps to work standard business hours, and some roles may include benefits such as health insurance and paid time off.

What is a full time customer service representative?

Full Time Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services for a company. They typically work 35-40 hours per week and interact with customers via phone, email, chat, or in person. Their goal is to ensure customer satisfaction, handle complaints efficiently, and help maintain positive relationships between the company and its clients. This role often requires strong communication skills, patience, and the ability to handle stressful situations.

What are some common challenges full time customer service representatives face, and how can they effectively manage them?

Full Time Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and maintaining product knowledge across frequent updates. Effective management involves practicing active listening, staying calm under pressure, and using available resources like knowledge bases or escalation protocols. Building strong teamwork skills and regularly participating in training sessions can also help representatives stay prepared and confident in addressing various customer needs.

What are the key skills and qualifications needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, telephone systems, and basic office applications is essential. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers. These competencies are crucial for resolving customer issues efficiently, ensuring satisfaction, and maintaining a positive company reputation.

What is the difference between Full Time Customer Service Representative vs Part Time Customer Service Representative?

FeatureFull Time Customer Service RepresentativePart Time Customer Service Representative
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 hours per week
CredentialsOften requires similar qualifications, such as high school diploma or equivalentSame credential requirements as full-time roles
Work EnvironmentOffice or call center setting, consistent scheduleSimilar environment, flexible scheduling possible
Employer UsageCommon in customer service departments of large companiesUsed by companies needing flexible staffing

Full Time Customer Service Representatives work standard hours and often receive benefits, while Part Time Customer Service Representatives have flexible schedules with fewer hours. Both roles require similar skills and credentials, making them suitable for different employment needs within customer service industries.

What are the most commonly searched types of Customer Service Representative jobs in Santa Rosa, CA? The most popular types of Customer Service Representative jobs in Santa Rosa, CA are:
What are popular job titles related to Full Time Customer Service Representative jobs in Santa Rosa, CA? For Full Time Customer Service Representative jobs in Santa Rosa, CA, the most frequently searched job titles are:
What job categories do people searching Full Time Customer Service Representative jobs in Santa Rosa, CA look for? The top searched job categories for Full Time Customer Service Representative jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Full Time Customer Service Representative jobs? Cities near Santa Rosa, CA with the most Full Time Customer Service Representative job openings:
Full Time Customer Service Representative jobs near you
Infographic showing various Full Time Customer Service Representative job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $42,747 per year, or $20.6 per hour.

Customer Service Representative

FASTSIGNS® of Windsor, CA - Sonoma County

Windsor, CA

$17.50 - $24/hr

Full-time

Re-posted 24 days ago

Job description

Are you a highly motivated individual with strong customer service and selling skills? Are you looking for a career with an established and fast-growing company? If so, we’re looking for candidates who are interested in a career with outstanding growth and earnings potential. We are a dynamic company that offers its employees a great culture and the opportunity to make great money. If you are looking for a rewarding career, not just another job, then come join our team as a Customer Service Representative (CSR)!
As a CSR, you will use your experience and skills to provide the best customer service! You will be responsible for all sales activities within the center and will serve as the first point of contact for walk-in, email, and telephone customers. You will prepare estimates and work orders and execute various marketing programs while providing exemplary customer service, and building relationships.
Our ideal CSR is an outgoing, focused, and motivated individual with excellent listening skills who can deliver an extraordinary customer experience. We are looking for an individual with a strong desire to succeed, and the ability to develop lasting relationships.

RESPONSIBILITIES          

  • Develops and maintains a database of qualified leads through referrals, telephone canvassing, direct mail, and email
  • Maintains an attractive retail environment (clean, organized, and functional)
  • Identifies and resolves customer satisfaction issues
  • Ability to lift 40 pounds
  • Performs other duties as needed, such as answering the phone, helping at the front counter, consulting with customers, etc.

QUALIFICATIONS            

  • High school diploma or GED required
  • No experience needed
  • Experience resolving customer satisfaction issues 
  • Experience working under pressure with multiple tasks/projects 
  • Proficient computer and internet skills, including Microsoft Office suite 
  • Strong verbal and written communication skills
  • Basic math skills
  • Strong organizational and time management skills preferred