2

Full Time Customer Service Representative Jobs in Santa Rosa, CA

Assesses customer need for additional products/services * Assesses customer compliance with physician orders * Answers questions and provides customer education regarding products/services

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... USA based job position Visas will not be granted Benefits: · Full-time & Part-time shifts ...

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... USA based job position Visas will not be granted Benefits: · Full-time & Part-time shifts ...

Showing results 21-40

Full Time Customer Service Representative information

See Santa Rosa, CA salary details

$10

$20

$29

How much do full time customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for full time customer service representative in Santa Rosa, CA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

Is customer service representative a full-time job?

A customer service representative position is often offered as a full-time role, typically involving 35-40 hours per week. Many companies require full-time reps to work standard business hours, and some roles may include benefits such as health insurance and paid time off.

What is a full time customer service representative?

Full Time Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services for a company. They typically work 35-40 hours per week and interact with customers via phone, email, chat, or in person. Their goal is to ensure customer satisfaction, handle complaints efficiently, and help maintain positive relationships between the company and its clients. This role often requires strong communication skills, patience, and the ability to handle stressful situations.

What are some common challenges full time customer service representatives face, and how can they effectively manage them?

Full Time Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and maintaining product knowledge across frequent updates. Effective management involves practicing active listening, staying calm under pressure, and using available resources like knowledge bases or escalation protocols. Building strong teamwork skills and regularly participating in training sessions can also help representatives stay prepared and confident in addressing various customer needs.

What are the key skills and qualifications needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, telephone systems, and basic office applications is essential. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers. These competencies are crucial for resolving customer issues efficiently, ensuring satisfaction, and maintaining a positive company reputation.

What is the difference between Full Time Customer Service Representative vs Part Time Customer Service Representative?

FeatureFull Time Customer Service RepresentativePart Time Customer Service Representative
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 hours per week
CredentialsOften requires similar qualifications, such as high school diploma or equivalentSame credential requirements as full-time roles
Work EnvironmentOffice or call center setting, consistent scheduleSimilar environment, flexible scheduling possible
Employer UsageCommon in customer service departments of large companiesUsed by companies needing flexible staffing

Full Time Customer Service Representatives work standard hours and often receive benefits, while Part Time Customer Service Representatives have flexible schedules with fewer hours. Both roles require similar skills and credentials, making them suitable for different employment needs within customer service industries.

What are the most commonly searched types of Customer Service Representative jobs in Santa Rosa, CA? The most popular types of Customer Service Representative jobs in Santa Rosa, CA are:
What job categories do people searching Full Time Customer Service Representative jobs in Santa Rosa, CA look for? The top searched job categories for Full Time Customer Service Representative jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Full Time Customer Service Representative jobs? Cities near Santa Rosa, CA with the most Full Time Customer Service Representative job openings:
Infographic showing various Full Time Customer Service Representative job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $42,747 per year, or $20.6 per hour.

Customer Service Representative

Skyservice Business Aviation

Napa, CA

$18.25 - $24.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago


Job description

SKYSERVICE BUSINESS AVIATION
 
Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft management, charter, maintenance, and sales from our fixed-based operator services across Canada and the United States. People and values are inseparable assets that fuel our commitment to Quality, Safety, Respect, Commitment, and Efficiency. These key values guide us every day and contribute to our reputation as industry leaders in aviation services. Skyservice is a team that is committed to supporting and developing our people. If you wish to advance your career and be part of team committed to reaching further and aiming higher in Business Aviation, the Skyservice family of companies is the team for you.  
Get to know us: https://www.skyservice.com/    
YOUR FUTURE AT SKYSERVICE:
Here at Skyservice we are continuing to grow and provide high level service to our clients, expanding our footprint and name throughout the Americas. You will bring an innovative mindset, strong attention to detail and fast-paced way of working to a team that works together to exceed the expectations of our customers. We focus on excellence and are committed to support and develop our teams!  
SUMMARY OF RESPONSIBILITIES: 
  • Provide high standards service to customers in accordance with Skyservice Business Aviation's philosophy, ensure efficient and courteous arrivals and departures of customers; 
  • Ensure communication and coordination between customers, lineservice crew and staff; 
  • Coordinate fueling, catering, car rental, hotel booking and reservations; 
  • Maintain, monitor and update the Aircraft Entry Log and advise the lineservice crew accordingly; 
  • Answer the general number phone lines and forward calls to the the appropriate person; 
  • Fill out digital forms for new clients and actively promote additional aircraft services and products; 
  • Respond to customer email inquiries in a timely and courteous manner; 
  • Complete daily invoicing and data entry for various vendors and customers; 
  • Contact clients about unpaid or overdue accounts and attempt to collect or make the appropriate payment arrangements; update account information if a payment is made; 
  • Other duties as assigned. 

QUALIFICATIONS AND SKILLS REQUIRED:

  • High school diploma/GED required;
  • Aviation experience preferred, but not required;
  • Intermediate computer skills;
  • Excellent communication skills;
  • Excellent customer service skills;
  • Ability to multitask;
  • Strong conflict resolution skills;
  • Maintain a professional demeanor and appearance at all times;
  • Weekend availability and willingness to work overtime during peak seasons;
  • Be at least 18 years of age;
  • Legally entitled to work in the United States;
  • Must be able to successfully complete and pass pre-employment drug and alcohol testing and other background checks necessary to obtain an airport restricted area pass. 
Benefits:

Our perks and benefits include but are not limited to:

  • 401(k) plan with employer match;
  • Health, dental and vision insurance;
  • Life insurance;
  • Paid time off.

Skyservice is an equal opportunity employer and welcomes applications from all interested parties. If for any reason you cannot apply through our job board, please contact a member of our Human Resources team for special accommodation.