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Csr Jobs in Santa Rosa, CA (NOW HIRING)

Customer Service Rep

Santa Rosa, CA · On-site

$16.90 - $23/hr

Customer Service Representative Offering $16.90 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and ...

Customer Service Representative

Napa, CA · On-site

$20.75 - $28.25/hr

Customer Service Representative Wineshipping is a tech-enabled third-party logistics (3PL) provider for alcoholic beverage companies, managing the fastest, most accurate, and most cost-efficient ...

Assesses customer need for additional products/services * Assesses customer compliance with physician orders * Answers questions and provides customer education regarding products/services

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Csr information

See Santa Rosa, CA salary details

$10

$20

$29

How much do csr jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for csr in Santa Rosa, CA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What does CSR stand for in jobs?

In jobs, CSR stands for Customer Service Representative, a role responsible for assisting customers, resolving issues, and providing information about products or services. CSR roles often require strong communication skills and may involve working in call centers or retail environments.

What is a CSR job?

A CSR (Customer Service Representative) job involves assisting customers by answering questions, resolving issues, and providing information about products or services. CSRs typically work in call centers or retail environments, using communication skills and sometimes customer management software to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude help build rapport and efficiently resolve customer concerns. These skills and qualities ensure customer satisfaction, foster loyalty, and support the overall reputation and success of the organization.

What are Customer Service Representatives (CSRs)?

Customer Service Representatives (CSRs) are professionals who interact with customers on behalf of a company, handling inquiries, complaints, and support requests. They work across various industries, providing information about products and services, processing orders, and resolving issues to ensure customer satisfaction. CSRs may communicate with customers via phone, email, chat, or in person, and often play a crucial role in building and maintaining positive customer relationships.

How does a Customer Service Representative typically handle difficult or upset customers, and what support is available from the team?

Customer Service Representatives (CSRs) frequently encounter challenging customer interactions, and effective handling involves active listening, empathy, and clear communication. Most organizations provide comprehensive training, scripts, and escalation protocols to help CSRs manage these situations professionally. Additionally, CSRs often work within supportive teams where supervisors and experienced colleagues are available to offer guidance or take over particularly complex cases. Regular team meetings and debriefs also provide opportunities to share strategies and reduce stress.

What is the difference between Csr vs Customer Service Representative?

AspectCustomer Service Representative

Customer Service Representatives (CSRs) and Customer Service Agents often share similar roles, focusing on assisting customers, resolving issues, and providing product or service information. Both typically require excellent communication skills, basic computer proficiency, and a customer-focused attitude. They work in call centers, retail, or service industries, serving as the first point of contact for customers. The main difference lies in job scope and company-specific titles, but generally, they are interchangeable roles in many organizations.

What is a CSR job type?

A CSR (Customer Service Representative) job involves assisting customers by answering questions, resolving issues, and providing product or service information. It typically requires strong communication skills, patience, and familiarity with customer management tools or software. CSR roles often involve working in call centers, retail, or online support environments and may require shift work or specific training.

What jobs pay 4000 a week without a degree?

Customer Service Representatives (CSRs) typically do not earn $4,000 weekly without advanced experience or specialized skills. High-paying roles that can reach this level often involve sales, real estate, or entrepreneurship, which may require strong communication skills, industry knowledge, or licensing rather than formal degrees. Such positions usually demand significant experience, performance-based incentives, or self-employment setups.
What are the most commonly searched types of Csr jobs in Santa Rosa, CA? The most popular types of Csr jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Csr jobs? Cities near Santa Rosa, CA with the most Csr job openings:
Infographic showing various Csr job openings in Santa Rosa, CA as of June 2026, with employment types broken down into 75% Full Time, 24% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,747 per year, or $20.6 per hour.

Customer Service Representative

FASTSIGNS® of Aiken, Sc

Windsor, CA • On-site

$17.50 - $24/hr

Other

Posted 14 days ago


Job description

Customer Service Representative (CSR)

Are you a highly motivated individual with strong customer service and selling skills? Are you looking for a career with an established and fast-growing company? If so, we're looking for candidates who are interested in a career with outstanding growth and earnings potential. We are a dynamic company that offers its employees a great culture and the opportunity to make great money. If you are looking for a rewarding career, not just another job, then come join our team as a Customer Service Representative (CSR)! As a CSR, you will use your experience and skills to provide the best customer service! You will be responsible for all sales activities within the center and will serve as the first point of contact for walk-in, email, and telephone customers. You will prepare estimates and work orders and execute various marketing programs while providing exemplary customer service, and building relationships. Our ideal CSR is an outgoing, focused, and motivated individual with excellent listening skills who can deliver an extraordinary customer experience. We are looking for an individual with a strong desire to succeed, and the ability to develop lasting relationships.

Responsibilities
  • Develops and maintains a database of qualified leads through referrals, telephone canvassing, direct mail, and email
  • Maintains an attractive retail environment (clean, organized, and functional)
  • Identifies and resolves customer satisfaction issues
  • Ability to lift 40 pounds
  • Performs other duties as needed, such as answering the phone, helping at the front counter, consulting with customers, etc.
Qualifications
  • High school diploma or GED required
  • No experience needed
  • Experience resolving customer satisfaction issues
  • Experience working under pressure with multiple tasks/projects
  • Proficient computer and internet skills, including Microsoft Office suite
  • Strong verbal and written communication skills
  • Basic math skills
  • Strong organizational and time management skills preferred