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Csr Jobs in Santa Rosa, CA (NOW HIRING)

Customer Service Rep

Santa Rosa, CA · On-site

$16.90 - $23/hr

Assesses customer need for additional products/services * Assesses customer compliance with physician orders * Answers questions and provides customer education regarding products/services

Customer Service Representative

Healdsburg, CA · On-site

$18.50 - $25/hr

Responsible for answering phone calls and handling all facets of day-to-day customer service, including but not limited to entering and coordinating orders, invoicing, inventory control and ...

Posted today

Customer Service Representative

Novato, CA

$18.75 - $25.50/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Customer Service Representative

Petaluma, CA · On-site

$18.50 - $25/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Customer Service Representative

Napa, CA · On-site

$18.25 - $24.75/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Showing results 21-40

Csr information

See Santa Rosa, CA salary details

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How much do csr jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for csr in Santa Rosa, CA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

Is a customer service representative job stressful?

A customer service representative job can be stressful due to high call volumes, dealing with difficult customers, and meeting performance targets. However, stress levels vary depending on the work environment, workload, and individual coping skills, and some employers provide training and support to help manage stress.

What are the key skills and qualifications needed to thrive as a customer service representative?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude help build rapport and efficiently resolve customer concerns. These skills and qualities ensure customer satisfaction, foster loyalty, and support the overall reputation and success of the organization.

What is a customer service representative?

Customer Service Representatives (CSRs) are professionals who interact with customers on behalf of a company, handling inquiries, complaints, and support requests. They work across various industries, providing information about products and services, processing orders, and resolving issues to ensure customer satisfaction. CSRs may communicate with customers via phone, email, chat, or in person, and often play a crucial role in building and maintaining positive customer relationships.

How does a customer service representative typically handle difficult or upset customers, and what support is available from the team?

Customer Service Representatives (CSRs) frequently encounter challenging customer interactions, and effective handling involves active listening, empathy, and clear communication. Most organizations provide comprehensive training, scripts, and escalation protocols to help CSRs manage these situations professionally. Additionally, CSRs often work within supportive teams where supervisors and experienced colleagues are available to offer guidance or take over particularly complex cases. Regular team meetings and debriefs also provide opportunities to share strategies and reduce stress.

What is the difference between Csr vs Customer Service Representative?

AspectCustomer Service Representative

Customer Service Representatives (CSRs) and Customer Service Agents often share similar roles, focusing on assisting customers, resolving issues, and providing product or service information. Both typically require excellent communication skills, basic computer proficiency, and a customer-focused attitude. They work in call centers, retail, or service industries, serving as the first point of contact for customers. The main difference lies in job scope and company-specific titles, but generally, they are interchangeable roles in many organizations.

Is customer service representative an entry level job?

Customer Service Representative (CSR) positions are typically entry-level jobs that require basic communication skills and customer service experience. Many companies offer on-the-job training, making it accessible for candidates without prior experience. However, some roles may prefer or require previous customer service or related experience.

What are the most commonly searched types of Csr jobs in Santa Rosa, CA?

The most popular types of Csr jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Csr jobs?

Cities near Santa Rosa, CA with the most Csr job openings:

Infographic showing various Csr job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $42,747 per year, or $20.6 per hour.

Customer Service Representative

VCA Animal Hospitals

Rohnert Park, CA • On-site

$20 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago


VCA Animal Hospitals rating

6.1

Company rating: 6.1 out of 10

Based on 657 frontline employees who took The Breakroom Quiz

28th of 52 rated veterinary


Job description

Veterinary Client Service Representative $20-$23/hr + $3/hr weekend differential | VCA Animal Care Center Now hiring for nights & weekends
Love pets? Great with people? We need someone who can do both at the same time - especially on evenings and weekends, when our clients need us most.
As our Client Service Representative, you'll be the first friendly face (and voice) our clients and patients see and hear - handling everything from check-ins and scheduling to explaining treatment costs and keeping records running smoothly.
Schedule: This role is focused on night and weekend shifts - perfect if you want consistent hours during the times we need coverage most (and that weekend differential adds up!).
What you'll do:
  • Greet clients warmly, in person and on the phone
  • Manage calls, texts, emails, and scheduling
  • Explain treatment fees and payment options
  • Keep patient records and electronic systems organized
  • Bring calm, clear communication to a fast-paced environment

What you bring:
  • Availability for nights and weekends
  • Client service experience (veterinary or medical preferred)
  • Compassion for pets and people
  • Sharp attention to detail and great judgment under pressure
  • Honesty, accountability, and a love of learning

What we offer:
  • Educational support and real career growth
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Generous pet discounts
  • A genuinely supportive team

Ready to bring your people skills (and your love of animals) to our team? Apply today.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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