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Virtual Csr Jobs in Santa Rosa, CA (NOW HIRING)

Spherion Staffing Corporation

Be Seen First

Customer Service Representative

Petaluma, CA · On-site

$27.85 - $28.85/hr

We are seeking a reliable and detail-oriented Customer Service Representative to join our team in Pleasanton, CA. This role is a great opportunity to work with a well-established company in the ...

Spherion Staffing Corporation

Be Seen First

Customer Service Representative

Petaluma, CA · On-site

$27.85 - $28.85/hr

We are seeking a reliable and detail-oriented Customer Service Representative to join our team in Pleasanton, CA. This role is a great opportunity to work with a well-established company in the ...

Lincare

Customer Service Rep

Santa Rosa, CA

$16.90 - $23/hr

Assesses customer need for additional products/services * Assesses customer compliance with physician orders * Answers questions and provides customer education regarding products/services

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All JobsCsr JobsVirtual Csr JobsVirtual Csr Jobs in Santa Rosa, CA

Virtual Csr information

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$29

How much do virtual csr jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for virtual csr in Santa Rosa, CA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What are Virtual CSRs?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a Virtual Customer Service Representative, and why are they important?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by Virtual Customer Service Representatives, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.
What are the most commonly searched types of Csr jobs in Santa Rosa, CA? The most popular types of Csr jobs in Santa Rosa, CA are:
What are popular job titles related to Virtual Csr jobs in Santa Rosa, CA? For Virtual Csr jobs in Santa Rosa, CA, the most frequently searched job titles are:
What job categories do people searching Virtual Csr jobs in Santa Rosa, CA look for? The top searched job categories for Virtual Csr jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Virtual Csr jobs? Cities near Santa Rosa, CA with the most Virtual Csr job openings:
Virtual Csr jobs near you
Infographic showing various Virtual Csr job openings in Santa Rosa, CA as of July 2026, with employment types broken down into 1% Locum Tenens, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,747 per year, or $20.6 per hour.

Customer Service Representative

FASTSIGNS® of Windsor, CA - Sonoma County

Healdsburg, CA

$18.50 - $25/hr

Full-time

Posted 11 days ago

Job description

Are you a highly motivated individual with strong customer service and selling skills? Are you looking for a career with an established and fast-growing company? If so, we’re looking for candidates who are interested in a career with outstanding growth and earnings potential. We are a dynamic company that offers its employees a great culture and the opportunity to make great money. If you are looking for a rewarding career, not just another job, then come join our team as a Customer Service Representative (CSR)!
As a CSR, you will use your experience and skills to provide the best customer service! You will be responsible for all sales activities within the center and will serve as the first point of contact for walk-in, email, and telephone customers. You will prepare estimates and work orders and execute various marketing programs while providing exemplary customer service, and building relationships.
Our ideal CSR is an outgoing, focused, and motivated individual with excellent listening skills who can deliver an extraordinary customer experience. We are looking for an individual with a strong desire to succeed, and the ability to develop lasting relationships.

RESPONSIBILITIES          

  • Develops and maintains a database of qualified leads through referrals, telephone canvassing, direct mail, and email
  • Maintains an attractive retail environment (clean, organized, and functional)
  • Identifies and resolves customer satisfaction issues
  • Ability to lift 40 pounds
  • Performs other duties as needed, such as answering the phone, helping at the front counter, consulting with customers, etc.

QUALIFICATIONS            

  • High school diploma or GED required
  • No experience needed
  • Experience resolving customer satisfaction issues 
  • Experience working under pressure with multiple tasks/projects 
  • Proficient computer and internet skills, including Microsoft Office suite 
  • Strong verbal and written communication skills
  • Basic math skills
  • Strong organizational and time management skills preferred