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Virtual Csr Jobs in Santa Rosa, CA (NOW HIRING)

Customer Service Rep

Santa Rosa, CA · On-site

$16.90 - $23/hr

Assesses customer need for additional products/services * Assesses customer compliance with physician orders * Answers questions and provides customer education regarding products/services

Be Seen First

Job Title: (Hybrid) Associate Customer Service Representative Location: 1561 S Novato Blvd. Ste B Novato, CA 94947 Employment Type: Full-Time About Us: Defensive Insurance Services is a family-owned ...

Be Seen First

Job Title: (Hybrid) Associate Customer Service Representative Location: 1561 S Novato Blvd. Ste B Novato, CA 94947 Employment Type: Full-Time About Us: Defensive Insurance Services is a family-owned ...

Customer Service Representative

Novato, CA · On-site

$18.75 - $25.50/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Customer Service Representative

Novato, CA · On-site

$18.75 - $25.50/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Customer Service Representative

Santa Rosa, CA · On-site

$17.50 - $23.75/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Showing results 21-40

Virtual Csr information

See Santa Rosa, CA salary details

$10

$20

$29

How much do virtual csr jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for virtual csr in Santa Rosa, CA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What is a virtual CSR?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a virtual CSR?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by virtual CSRs, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.
What are the most commonly searched types of Csr jobs in Santa Rosa, CA? The most popular types of Csr jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Virtual Csr jobs? Cities near Santa Rosa, CA with the most Virtual Csr job openings:
Infographic showing various Virtual Csr job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,747 per year, or $20.6 per hour.

Customer Service Representative

Vicar Operating dba VCA

Rohnert Park, CA

$20 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New


Job description

Veterinary Client Service Representative $20–$23/hr + $3/hr weekend differential | VCA Animal Care Center Now hiring for nights & weekends

Love pets? Great with people? We need someone who can do both at the same time — especially on evenings and weekends, when our clients need us most.

As our Client Service Representative, you'll be the first friendly face (and voice) our clients and patients see and hear — handling everything from check-ins and scheduling to explaining treatment costs and keeping records running smoothly.

Schedule: This role is focused on night and weekend shifts — perfect if you want consistent hours during the times we need coverage most (and that weekend differential adds up!).

What you'll do:

  • Greet clients warmly, in person and on the phone
  • Manage calls, texts, emails, and scheduling
  • Explain treatment fees and payment options
  • Keep patient records and electronic systems organized
  • Bring calm, clear communication to a fast-paced environment

What you bring:

  • Availability for nights and weekends
  • Client service experience (veterinary or medical preferred)
  • Compassion for pets and people
  • Sharp attention to detail and great judgment under pressure
  • Honesty, accountability, and a love of learning

What we offer:

  • Educational support and real career growth
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Generous pet discounts
  • A genuinely supportive team

Ready to bring your people skills (and your love of animals) to our team? Apply today.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.