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Customer Service Jobs in Edison, NJ (NOW HIRING)

Market Value Inc

Customer Service

Manhattan, NY · On-site

$49K - $62K/yr

As a Customer Service Associate, you will be the primary point of contact for our customers, addressing their inquiries and resolving issues efficiently. Your role is crucial in ensuring customer ...

Aequor Inc

Customer Service

Somerset, NJ · On-site

$16 - $21.75/hr

Customer Service Representative Responsible for all Customer Service activities in support of both the Brand and Generics divisions under the leadership of the Customer Service Manager. Essential ...

Infojini Inc

Customer Service

Middletown, NJ · On-site

$17.25 - $23/hr

Responsible for providing customer service support to assigned customers and ensuring critical service requirements are met. Roles & Responsibilities: 1) Works under direct supervision to supports ...

The OLB Group Inc.

Customer Service

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Type of Hire: Full Time Education Desired: High School diploma or equivalent Travel: NONE Answer calls professionally to provide information about products and services. Assist with ...

Aequor Technologies

Customer Service

Somerset, NJ · On-site

$16 - $21.75/hr

Responsible for all Customer Service activities in support of both the Brand and Generics divisions under the leadership of the Customer Service Manager. Essential Duties and Responsibilities

Plymouth Rock Assurance

Customer Service

Woodbridge, NJ · On-site

$45K - $49K/yr

Customer Service Representative Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where ...

Queensboro Toyota

Customer Service

New York, NY · On-site

$17.50 - $23.75/hr

Provide excellent customer service * Introducer to dealership and Toyota brand * Provide added value to shopping experience Qualifications: * At least one previous role based in strong customer ...

Leather Spa GCT Inc

Customer Service

New York, NY · On-site

$43K - $50K/yr

We have a passion for client services and fashion. Our customer reps play a crucial role consistently providing a superior level of service to our clients, while increasing client conversion and ...

Dollartree

customer service

Union City, NJ · On-site

$15.75 - $21.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

customer service

Union City, NJ · On-site

$15.75 - $21.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Queensboro Toyota

Customer Service

Queens, NY · On-site

$16.75 - $22.75/hr

Provide excellent customer service * Introducer to dealership and Toyota brand * Provide added value to shopping experience Qualifications: * At least one previous role based in strong customer ...

Dollar Tree

customer service

South Plainfield, NJ · On-site

$15.25 - $21/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

KFC- Kedis

Customer Service

Manhattan, NY

$17.50 - $24/hr

Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...

QUEENSBORO TOYOTA

Customer Service

New York, NY · On-site

$17.50 - $23.75/hr

Provide excellent customer service * Introducer to dealership and Toyota brand * Provide added value to shopping experience Qualifications: * At least one previous role based in strong customer ...

Dollartree

customer service

South Plainfield, NJ · On-site

$15.25 - $21/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Abacus Group

Be Seen First

Customer Service

New York, NY · On-site

$50K - $55K/yr

They seek a Customer Service Representative to join their Manhattan, NY office. Responsibilities * Maintain a caseload of clients, both virtual and onsite, ensuring their progress through the program ...

Right At Home

Customer Service

Old Bridge, NJ · On-site

$16.50 - $22.50/hr

Customer Service/Client Care Assistant Location: 1405 Route 18, Old Bridge NJ 08857, Suite 203 About Us Right at Home of Central New Jersey provides in-home care and assistance to seniors and adults ...

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All JobsCustomer Service JobsCustomer Service Jobs in Edison, NJ

Customer Service information

See Edison, NJ salary details

$9

$19

$27

How much do customer service jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer service in Edison, NJ is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.20 per hour, depending on experience, location, and employer.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, problem-solving abilities to address issues efficiently, patience to handle difficult situations calmly, empathy to understand customer needs, and active listening to accurately respond to inquiries. These skills help ensure positive customer experiences and are often complemented by familiarity with customer service tools and protocols.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is an example of a customer service job?

An example of a customer service job is a customer service representative, who interacts with customers to address inquiries, resolve issues, and provide information about products or services. These roles often require communication skills, patience, and familiarity with customer management tools like CRM software.

What are good paying customer service jobs?

Customer service jobs that tend to offer higher pay include roles such as customer service managers, technical support specialists, and account managers, often requiring relevant experience or specialized skills. These positions may also involve working in industries like technology, finance, or healthcare, where higher compensation is common. Advanced certifications or bilingual abilities can further increase earning potential.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Edison, NJ?

The most popular types of Customer Service jobs in Edison, NJ are:

What are popular job titles related to Customer Service jobs in Edison, NJ?

For Customer Service jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Edison, NJ look for?

The top searched job categories for Customer Service jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Customer Service jobs?

Cities near Edison, NJ with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Edison, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,650 per year, or $19.1 per hour.

Customer Service

Market Value Inc

Manhattan, NY • On-site

$49K - $62K/yr

Full-time

Medical, Dental, Vision

Re-posted yesterday

Job description

Benefits:
  • Dental insurance
  • Health insurance
  • Vision insurance

About Us:
We are committed to providing outstanding products and exceptional customer experiences. As a leader in our industry, we take pride in our innovative solutions and dedicated service. Join our dynamic and customer-focused team where your contributions will make a significant impact.

Position Overview:
We are seeking a friendly, detail-oriented, and proactive Customer Service Associate to join our team. As a Customer Service Associate, you will be the primary point of contact for our customers, addressing their inquiries and resolving issues efficiently. Your role is crucial in ensuring customer satisfaction and fostering long-term relationships.

Key Responsibilities:

  • Customer Interaction: Respond to customer inquiries via phone, email, chat, and in-person promptly and courteously.
  • Problem Resolution: Handle and resolve customer complaints, providing appropriate solutions and alternatives within the time limits. Follow up to ensure resolution.
  • Product Knowledge: Maintain an in-depth understanding of our products and services to provide accurate information and support to customers.
  • Order Processing: Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
  • Documentation: Keep accurate records of customer interactions, transactions, comments, and complaints. Update customer accounts and maintain data integrity.
  • Feedback Collection: Gather customer feedback and relay it to relevant departments to help improve products, services, and customer experiences.
  • Team Collaboration: Work closely with other team members and departments to ensure seamless customer service operations.
  • Continuous Improvement: Stay updated on product changes, company policies, and best practices in customer service.

Qualifications:

  • Education: High school diploma or equivalent. Additional education or certification in customer service is a plus.
  • Experience: Previous experience in a customer service role preferred. Experience in [industry/sector] is a plus.
  • Skills: Excellent communication and interpersonal skills, strong problem-solving abilities, and a proactive attitude.
  • Attributes: Patient, empathetic, detail-oriented, and a team player with a positive outlook.
  • Tech Savvy: Proficient in using customer service software, CRM systems, and basic office software (e.g., MS Office).


Join Us:
Be a part of our team and help us deliver exceptional service to our valued customers. Apply now and start your journey with us!