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Full Time Customer Service Jobs in Edison, NJ (NOW HIRING)

Join the Team for an exciting career as a Full-time Customer Service Representative for GEICO Local Office in MORRIS PLAINS, NJ. The insurance industry is an exciting world to be a part of. If you ...

Agency CSR

Morristown, NJ · On-site

$30K - $45K/yr

Join the Team for an exciting career as a Full-time Customer Service Representative for GEICO Local Office in MORRIS PLAINS, NJ. The insurance industry is an exciting world to be a part of. If you ...

Customer Service Specialist

Three Bridges, NJ · On-site

$17.25 - $22.75/hr

We are looking for a Full-Time Customer Service Specialist. This position is responsible for providing exceptional customer service through inbound and outbound communications for either/both ...

Customer Service Specialist

Three Bridges, NJ

$17.25 - $22.75/hr

We are looking for a Full-Time Customer Service Specialist. This position is responsible for providing exceptional customer service through inbound and outbound communications for either/both ...

Customer Service Specialist

Three Bridges, NJ · On-site

$17.25 - $22.75/hr

We are looking for a Full-Time Customer Service Specialist. This position is responsible for providing exceptional customer service through inbound and outbound communications for either/both ...

Role models outstanding customer service. * Creates a positive internal and external customer experience * Promotes a culture of honesty and integrity; maintains confidentiality * Takes an active ...

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Full Time Customer Service information

See Edison, NJ salary details

$9

$19

$27

How much do full time customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for full time customer service in Edison, NJ is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.20 per hour, depending on experience, location, and employer.

What is a full time customer service job?

Full Time Customer Service jobs involve assisting customers with their inquiries, concerns, or issues regarding a company's products or services. Employees in these roles typically work 35-40 hours per week and may handle customer interactions via phone, email, chat, or in-person. Key responsibilities often include resolving complaints, processing orders, providing information, and ensuring customer satisfaction. These positions require strong communication skills, problem-solving abilities, and a customer-focused attitude. Full time roles usually offer benefits such as health insurance, paid time off, and opportunities for advancement.

What skills and qualifications are needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in this role. These skills are crucial for resolving customer concerns efficiently, maintaining satisfaction, and representing the company professionally.

What are common challenges faced by full time customer service representatives, and how are they addressed within a team?

Full-time customer service representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying up-to-date with product or policy changes. These challenges are typically addressed through comprehensive training, access to updated knowledge bases, and support from supervisors or team leads. Many organizations also encourage collaboration among team members through regular meetings or chat platforms, allowing representatives to share solutions and best practices, which helps foster a supportive and resilient work environment.

What is the difference between Full Time Customer Service vs Part Time Customer Service?

AspectFull Time Customer ServicePart Time Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsUsually requires basic customer service skills, sometimes a high school diplomaSame as full time, often with more flexibility
Work EnvironmentCall centers, retail, corporate officesSimilar environments, often with flexible scheduling
Employer UsageCommon in retail, telecom, banking sectorsUsed in similar industries for flexible staffing

Full Time Customer Service roles involve standard full-week hours, offering stability and benefits, while Part Time Customer Service provides flexible scheduling with fewer hours. Both roles require similar skills and are found in comparable industries, but the main difference lies in hours worked and employment benefits.

Is customer service a full-time job?

Customer service positions are often offered as full-time roles, typically requiring 35-40 hours per week. These jobs may involve evening, weekend, or shift work depending on the employer and industry. Full-time customer service roles often include benefits such as health insurance and paid time off.

What are the most commonly searched types of Customer Service jobs in Edison, NJ?

The most popular types of Customer Service jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Full Time Customer Service jobs?

Cities near Edison, NJ with the most Full Time Customer Service job openings:

Infographic showing various Full Time Customer Service job openings in Edison, NJ as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,476 per year, or $19.5 per hour.

Full-Time Customer Service Representative

K9 Resorts

Succasunna, NJ

$18 - $19/hr

Full-time

Medical, Retirement, PTO

Posted 19 days ago


K9 Resorts rating

5.9

Company rating: 5.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

13th of 41 rated pet care providers


Job description

Customer Service Representative
LPHI | K9 Resorts
FLSA: Full-Time Hourly Non-Exempt

At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning pet care resorts combine premium boarding, daycare, and grooming with unmatched customer service. We’re looking for a high-energy, sales-driven Customer Service Representative to be the face of our brand and create unforgettable client experiences.
What You’ll Do
As a CSR, you’re not just working the front desk—you’re driving the guest experience and business growth.
Client Experience amp; Sales:
Deliver 5-Star service at every interaction—phone, in-person, and email
Convert inquiries into reservations and tours into enrollments
Confidently recommend services, packages, and upgrades tailored to each pet
Lead engaging tours showcasing our luxury facility and standards
Serve as a brand ambassador at local events and community outreach

Pet Care amp; Operations:
Check pets in/out and ensure accurate accommodations and care instructions
Document feeding, medications, and special instructions with precision
Assist with daycare, play sessions, and basic pet care tasks
Monitor pet health and behavior, escalating concerns immediately
Maintain cleanliness and sanitation standards throughout the resort

What We’re Looking For
Passion for dogs and understanding of pet parent expectations
Strong sales mindset with confidence in closing and upselling services
Excellent communication and multitasking skills
Ability to thrive in a fast-paced, team-driven environment
Tech-comfortable (POS systems, scheduling, Microsoft Office)
Weekend and holiday availability required

What You’ll Get

We take care of our team so they can take care of our guests:
401(k) with company participation
Paid time off
Flexible scheduling
Training amp; development programs
Employee discounts and perks

Why K9 Resorts?

This role sets the tone for every guest experience. If you’re someone who loves people and pets—and knows how to turn great service into lasting relationships—you’ll thrive here.
Apply today and be the face of luxury pet care!

What K9 Resorts employees say

Pay

Benefits

Hours and flexibility

Workplace

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