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Virtual Customer Service Jobs in Edison, NJ (NOW HIRING)

Abacus Group

Be Seen First

Customer Service

New York, NY · On-site

$50K - $55K/yr

  • Medical

They seek a Customer Service Representative to join their Manhattan, NY office. Responsibilities ... Maintain a caseload of clients, both virtual and onsite, ensuring their progress through the ...

Market Value Inc

Customer Service

Manhattan, NY · On-site

$49K - $62K/yr

  • Medical

  • Dental

  • Vision

As a Customer Service Associate, you will be the primary point of contact for our customers, addressing their inquiries and resolving issues efficiently. Your role is crucial in ensuring customer ...

Aequor Inc

Customer Service

Somerset, NJ · On-site

$16 - $21.75/hr

Customer Service Representative Responsible for all Customer Service activities in support of both the Brand and Generics divisions under the leadership of the Customer Service Manager. Essential ...

Ruhl Construction

Customer Service

New York, NY · Remote

$35/hr

Position Overview We are seeking a friendly, professional, and customer-focused Customer Service Representative to serve as a primary point of contact for customers and provide timely, accurate, and ...

New

Infojini Inc

Customer Service

Middletown, NJ

$17.25 - $23/hr

Responsible for providing customer service support to assigned customers and ensuring critical service requirements are met. Roles & Responsibilities: 1) Works under direct supervision to supports ...

Aequor Technologies

Customer Service

Somerset, NJ · On-site

$16 - $21.75/hr

Responsible for all Customer Service activities in support of both the Brand and Generics divisions under the leadership of the Customer Service Manager. Essential Duties and Responsibilities

The OLB Group Inc.

Customer Service

New York, NY · On-site

$17.50 - $23.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Type of Hire: Full Time Education Desired: High School diploma or equivalent Travel: NONE Answer calls professionally to provide information about products and services. Assist with ...

Plymouth Rock Assurance

Customer Service

Woodbridge, NJ · On-site

$45K - $49K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where ...

Leather Spa GCT Inc

Customer Service

New York, NY · On-site

$43K - $50K/yr

We have a passion for client services and fashion. Our customer reps play a crucial role consistently providing a superior level of service to our clients, while increasing client conversion and ...

Dollartree

customer service

Union City, NJ

$15.75 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

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All JobsCustomer Service JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Edison, NJ

Virtual Customer Service information

See Edison, NJ salary details

$10

$17

$26

How much do virtual customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for virtual customer service in Edison, NJ is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.51 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Edison, NJ?

The most popular types of Customer Service jobs in Edison, NJ are:

What are popular job titles related to Virtual Customer Service jobs in Edison, NJ?

For Virtual Customer Service jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Edison, NJ look for?

The top searched job categories for Virtual Customer Service jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Virtual Customer Service jobs?

Cities near Edison, NJ with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Edison, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $35,814 per year, or $17.2 per hour.

Virtual Customer Service Representative

Arias Agencies

Manhattan, NY • On-site

$17.50 - $23.75/hr

Other

Re-posted yesterday

Job description

We are seeking a Virtual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: • Handle customer inquiries and complaints • Provide information about the products and services • Troubleshoot and resolve product issues and concerns • Document and update customer records based on interactions • Develop and maintain a knowledge base of the evolving products and services Qualifications: • Previous experience in customer service, sales, or other related fields • Ability to build rapport with clients • Ability to prioritize and multitask • Positive and professional demeanor • Excellent written and verbal communication skills Work from home! Awesome CEO, opportunity for advancement and great income earning potential!

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