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Customer Service Jobs in Dothan, AL (NOW HIRING)

Customer Service Associate

Hartford, AL · On-site

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Customer Service Associate

Cottondale, FL · On-site

$12.75 - $17.75/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Customer Service Associate

Abbeville, AL · On-site

$11.75 - $16.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Customer Service Associate

Ashford, AL · On-site

$13.25 - $18.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Customer Service Associate

Dothan, AL · On-site

$13.25 - $18.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Representative

Enterprise, AL · On-site

$12.75 - $17.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Associate

Geneva, AL · On-site

$11.50 - $15.75/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Customer Service Associate

Cottonwood, AL · On-site

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Customer Service Associate

Ashford, AL · On-site

$13.25 - $18.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Customer Service Associate

Daleville, AL · On-site

$13.50 - $18.75/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Customer Service Associate

Ozark, AL · On-site

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Customer Service Associate

Enterprise, AL · On-site

$11.50 - $15.75/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Customer Service Associate

Daleville, AL · On-site

$13.50 - $18.75/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Customer Service Associate

Enterprise, AL

$11.50 - $15.75/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Customer Service Associate

Abbeville, AL · On-site

$11.75 - $16.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Customer Service Associate

Daleville, AL · On-site

$13.50 - $18.75/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Customer Service Associate

Enterprise, AL · On-site

$11.50 - $15.75/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Customer Service Associate

Dothan, AL

$13.25 - $18.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Customer Service Associate

Headland, AL

$13.25 - $18.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Showing results 21-40

Customer Service information

See Dothan, AL salary details

$8

$17

$24

How much do customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service in Dothan, AL is $17.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.99 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.

What are the most commonly searched types of Customer Service jobs in Dothan, AL?

The most popular types of Customer Service jobs in Dothan, AL are:

What are popular job titles related to Customer Service jobs in Dothan, AL?

For Customer Service jobs in Dothan, AL, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Dothan, AL look for?

The top searched job categories for Customer Service jobs in Dothan, AL are:

What cities near Dothan, AL are hiring for Customer Service jobs?

Cities near Dothan, AL with the most Customer Service job openings:

Infographic showing various Customer Service job openings in Dothan, AL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $35,543 per year, or $17.1 per hour.

Customer Service Associate

SunStop Stores

Hartford, AL • On-site

$13 - $18/hr

Full-time, Part-time

Re-posted 26 days ago


SunStop Stores rating

4.4

Company rating: 4.4 out of 10

Based on 20 frontline employees who took The Breakroom Quiz


Job description

Description:
The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and electronic transactions accurately, stocking merchandise, and maintaining a clean, organized work environment. While on duty, the CSA will operate a cash register, scanner, card reader, and other related equipment. This is a hands-on position ideal for individuals who are enthusiastic, dependable, and committed to creating a positive customer experience. Key Responsibilities: • Provide exceptional customer service at all times • Greet customers warmly and assist with their needs • Accurately operate the cash register and handle transactions • Stock and merchandise products as needed • Maintain cleanliness and orderliness of the work area We are proud to be an Equal Employment Opportunity (EEO) employer. If you're looking for a rewarding opportunity with growth potential, including advancement into management roles, we'd love to hear from you. We are hiring Full-Time and Part-Time team members at multiple locations.
Requirements:
Qualifications: • High school diploma, GED, or equivalent work experience • Friendly, positive, energetic, and professional demeanor • Bilingual (English/Spanish)not required but a strong plus • Must be able to work in a fast-paced retail environment

What SunStop Stores employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


SunStop Stores logo

About SunStop Stores

Sourced by ZipRecruiter

Your trusted destination for fuel, convenience, and exceptional service. We are delighted to have you visit our website, where we aim to provide you with a glimpse into the remarkable experience that awaits you at all our locations. At SunStop, we understand that convenience and quality are essential factors in your daily routine. That's why we strive to offer more than just fuel. Our State of the art facilities are designed to cater to your needs, whether you're filling up your tank, grabbing a quick snack, or seeking essential supplies.

Industry

Petroleum and petroleum products wholesalers

Company size

11 - 50 Employees

Headquarters location

Quincy, FL, US

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