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Customer Service Rep Jobs in Dothan, AL (NOW HIRING)

U-Haul

Customer Service Representative

Dothan, AL · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Dothan, AL · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Circle K

Customer Service Representative

Headland, AL · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

U-Haul

Customer Service Representative

Dothan, AL

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Dothan, AL · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Trillium Foods

Customer Service Representative

Brundidge, AL · On-site

$14.75 - $20/hr

The Customer Service Representative will work closely with Supply Chain, Quality, Finance, Operations, and customers to support order fulfillment, address shortages and quality concerns, maintain ...

Legacy LLC

CSR

Ozark, AL

$14.50 - $19.50/hr

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and ...

Pizza Hut

CSR

Ozark, AL · On-site

$14.50 - $19.50/hr

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and ...

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All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Dothan, AL

Customer Service Rep information

See Dothan, AL salary details

$8

$17

$24

How much do customer service rep jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for customer service rep in Dothan, AL is $17.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How can I make 2000 a week working from home?

A customer service representative can potentially earn $2,000 a week by working full-time, handling high call volumes, and gaining experience or specialized skills such as technical support or sales. Some roles offer commission or performance-based bonuses that can increase earnings. Achieving this income level often requires consistent effort, excellent communication skills, and possibly working overtime or multiple shifts.

What jobs pay 4000 a week without a degree?

Customer Service Representatives typically do not earn $4,000 a week without advanced experience or specialized skills. High-paying roles that can reach this level often involve sales, real estate, or skilled trades where commissions or bonuses significantly boost income. Some independent contractors or entrepreneurs in service-based industries may also achieve this level through their own efforts and client base.

What does a Customer Service Representative do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

How to make 80000 a year working from home?

A customer service representative can earn $80,000 annually by gaining experience, developing specialized skills such as technical support or sales, and working for companies that offer higher pay or performance-based bonuses. Advancing to supervisory or specialized roles, obtaining relevant certifications, and working full-time or handling multiple clients can also increase income potential.

How does a Customer Service Rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What does a customer service rep do?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use tools like customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
What are the most commonly searched types of Customer Service Rep jobs in Dothan, AL? The most popular types of Customer Service Rep jobs in Dothan, AL are:
What are popular job titles related to Customer Service Rep jobs in Dothan, AL? For Customer Service Rep jobs in Dothan, AL, the most frequently searched job titles are:
What job categories do people searching Customer Service Rep jobs in Dothan, AL look for? The top searched job categories for Customer Service Rep jobs in Dothan, AL are:
What cities near Dothan, AL are hiring for Customer Service Rep jobs? Cities near Dothan, AL with the most Customer Service Rep job openings:
Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Dothan, AL as of July 2026, with employment types broken down into 70% Full Time, 10% Part Time, and 20% Contract. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $35,543 per year, or $17.1 per hour.
Customer Service Representative

Customer Service Representative

Schweitzer Engineering Laboratories

Dothan, AL • On-site

$26.75 - $32/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Schweitzer Engineering Laboratories rating

9.1

Company rating: 9.1 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

5th of 142 rated electronics manufacturers

Job description

Are you interested in a position where you can put your detective skills to work, put out fires, and change the world all in one day? If so, you are looking in the right place! Schweitzer Engineering Laboratories seeks a Customer Service Representative to support our Sales and Customer Service division in our Southeast region. We are looking for a values-driven, positive, and motivated professional who embodies strong attention to detail and problem-solving skills and will strive to provide excellent service to our customers.

As a Customer Service Representative, a typical day might include the following:

  • Providing world-class customer care to both internal and external customers.

  • Engaging in regional customer support activities, including accurate entry of orders & quotes, RMA's, pricing negotiation, contract negotiation, and creation/maintenance of customer unique specifications.

  • Communicating with customers and sales representatives on deliverables and any additional customer service issues with some work direction from supervisor and peers.

  • Complete and pass required Customer Service Representative process certifications provided by SEL.

  • Using judgment skills, prior experience, and company policies and procedures to resolve standard and in-region problems.

  • Assisting with customer feedback tracking and driving to customer satisfaction.

This job might be for you if you:

  • Have a minimum of 1 year of customer service experience.

  • Have an associate degree or related business experience.

  • Have strong computer skills.

  • Can travel regionally up to 10% of the time.

  • Can learn concepts and technical details of products.

  • Have strong writing, proofreading, documentation, and communication skills.

  • Can learn new skills and assume new responsibilities.

  • Can work cooperatively in a team environment.

  • Have experience with ERP or CRM tools.

  • Have experience in a technical sales environment.

Location:

This position is located in Dothan, AL.

Competitive pay. Superior benefits. Inspiring work.

People are at the core of our company and we hire employee-owners. We welcome you to learn more about how we support employees.

  • We're 100% employee owned. Retirement benefits include an employer funded stock ownership plan (ESOP) and personal 401(k) options.

  • We offer top tier medical, prescription, dental, vision, life, and disability insurance.

  • We recognize the importance of a healthy life balance and offer: 10 paid holidays, annual vacation accrual starting at 12 days, 9 paid sick days, and paid family and medical leave that covers 90% of your pay.

  • We foster growth and development of our employees through avenues such as STEM courses, apprenticeships, tuition assistance, and engineering development programs.

  • Ask our team about other benefits including wellness, fertility, adoption, and flexible spending benefits.

Pay Range Data

We anticipate filling this position as a Customer Service Representative I at $26.75 - $32.00 per hour. Our salary ranges are determined by job, responsibility, and location. We base our starting pay offer and title on location and job-related factors such as candidate experience, training, knowledge, and skills.

Communication with Applicants

We communicate with all applicants. If you do not receive a response about your application, please check your SPAMfilteror reach out to us at careers@selinc.com.

SEL is an Equal Opportunity Employer: Vets/Disabled.

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