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Part Time Customer Service Jobs in Dothan, AL (NOW HIRING)

Saia

Part Time Customer Care Specialist

Dothan, AL · On-site

$20.75 - $24.95/hr

Position Summary Supports terminal operations through clerical and customer service activities while ensuring shipment documentation is accurate, organized and properly processed. Contributes to ...

SAIA

Part Time Customer Care Specialist

Dothan, AL

$20.75 - $24.95/hr

Position Summary Supports terminal operations through clerical and customer service activities while ensuring shipment documentation is accurate, organized and properly processed. Contributes to ...

SunStop

Customer Service Associate

Cottonwood, AL

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... We are hiring Full-Time and Part-Time team members at multiple locations.

SunStop

Customer Service Associate

New Brockton, AL · On-site

$11.50 - $16/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... We are hiring Full-Time and Part-Time team members at multiple locations.

SunStop

Customer Service Associate

Slocomb, AL · On-site

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... We are hiring Full-Time and Part-Time team members at multiple locations.

SunStop

Customer Service Associate

Daleville, AL · On-site

$13.50 - $18.75/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... We are hiring Full-Time and Part-Time team members at multiple locations.

SunStop

Customer Service Associate

Dothan, AL · On-site

$13.25 - $18.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... We are hiring Full-Time and Part-Time team members at multiple locations.

SunStop

Customer Service Associate

Ashford, AL · On-site

$13.25 - $18.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... We are hiring Full-Time and Part-Time team members at multiple locations.

SunStop

Customer Service Associate

Daleville, AL

$13.50 - $18.75/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... We are hiring Full-Time and Part-Time team members at multiple locations.

SunStop

Customer Service Associate

Ozark, AL · On-site

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... We are hiring Full-Time and Part-Time team members at multiple locations.

SunStop

Customer Service Associate

Ozark, AL · On-site

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... We are hiring Full-Time and Part-Time team members at multiple locations.

SunStop

Customer Service Associate

Abbeville, AL · On-site

$11.75 - $16.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... We are hiring Full-Time and Part-Time team members at multiple locations.

SunStop

Customer Service Associate

Enterprise, AL

$11.50 - $15.75/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... We are hiring Full-Time and Part-Time team members at multiple locations.

SunStop

Customer Service Associate

Dothan, AL

$13.25 - $18.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... We are hiring Full-Time and Part-Time team members at multiple locations.

SunStop

Customer Service Associate

Daleville, AL · On-site

$13.50 - $18.75/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... We are hiring Full-Time and Part-Time team members at multiple locations.

SunStop

Customer Service Associate

Enterprise, AL · On-site

$11.50 - $15.75/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... We are hiring Full-Time and Part-Time team members at multiple locations.

SunStop

Customer Service Associate

Headland, AL · On-site

$13.25 - $18.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... We are hiring Full-Time and Part-Time team members at multiple locations.

SunStop

Customer Service Associate

Hartford, AL

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... We are hiring Full-Time and Part-Time team members at multiple locations.

SunStop

Customer Service Associate

Dothan, AL · On-site

$13.25 - $18.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... We are hiring Full-Time and Part-Time team members at multiple locations.

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All JobsCustomer Service JobsPart Time Customer Service JobsPart Time Customer Service Jobs in Dothan, AL

Part Time Customer Service information

See Dothan, AL salary details

$8

$17

$24

How much do part time customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for part time customer service in Dothan, AL is $17.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.99 per hour, depending on experience, location, and employer.

What is a part time customer service job?

Part time customer service jobs involve assisting customers with inquiries, problems, or orders, but on a schedule that is less than full-time—typically less than 35 hours per week. These roles can be found in various industries such as retail, hospitality, call centers, and online businesses. Responsibilities often include answering questions, resolving complaints, processing transactions, and providing information about products or services. Part time positions offer flexibility and are ideal for students, parents, or anyone seeking supplemental income. Employers usually look for good communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by part-time customer service representatives, and how can they be managed?

Part-time customer service representatives often face challenges such as quickly adapting to changing schedules, handling high volumes of customer inquiries during peak times, and staying updated with company policies despite working fewer hours. To manage these challenges, clear communication with supervisors, proactive time management, and utilizing available training resources are essential. Building strong teamwork skills also helps, as part-time staff frequently collaborate with full-time colleagues to ensure seamless service and support.

What are the key skills and qualifications needed to thrive as a part time customer service representative, and why are they important?

To thrive as a Part Time Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Exceptional patience, active listening, and a positive attitude help you stand out in this customer-facing role. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.

What is the difference between Part Time Customer Service vs Part Time Retail Associate?

AspectPart Time Customer ServicePart Time Retail Associate
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, online support, in-store help desksRetail stores, shopping malls, supermarkets
Employer & Industry UsageCustomer service departments across various industriesRetail industry, sales environments
Common Search & ComparisonOften compared for customer interaction rolesSimilar roles involving direct customer engagement

Both roles involve direct customer interaction and require strong communication skills. While Part Time Customer Service typically focuses on resolving inquiries via phone or online, Part Time Retail Associate involves face-to-face sales and assistance in retail settings. The choice depends on your preferred work environment and interaction style.

What are the most commonly searched types of Customer Service jobs in Dothan, AL?

The most popular types of Customer Service jobs in Dothan, AL are:

What are popular job titles related to Part Time Customer Service jobs in Dothan, AL?

For Part Time Customer Service jobs in Dothan, AL, the most frequently searched job titles are:

What job categories do people searching Part Time Customer Service jobs in Dothan, AL look for?

The top searched job categories for Part Time Customer Service jobs in Dothan, AL are:

What cities near Dothan, AL are hiring for Part Time Customer Service jobs?

Cities near Dothan, AL with the most Part Time Customer Service job openings:

Part Time Customer Service jobs near you
Infographic showing various Part Time Customer Service job openings in Dothan, AL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,543 per year, or $17.1 per hour.

Part Time Customer Care Specialist

Saia

Dothan, AL • On-site

$20.75 - $24.95/hr

Part-time

Posted 16 days ago

Job description

hours Monday thru Friday 13:00-17:00
Ready To Go Further?
Saia is a different kind of logistics and transportation company. We do things the right way. You'll see it in our commitment to our people, customers, and community. You'll feel it in the support you get on day one - from leadership and from your team. A job with Saia is packed with opportunity - from learning new skills and advancing to competitive compensation and great benefits. It's all here and it's exactly what going further is all about.
Position Summary
Supports terminal operations through clerical and customer service activities while ensuring shipment documentation is accurate, organized and properly processed. Contributes to smooth daily operations by assisting with paperwork, recordkeeping and basic service requests.
Major Tasks and Responsibilities
  • Prepares, prints, scans, and organizes documentation for terminal operations and dispatch.
  • Maintains accurate filing and recordkeeping systems for shipments and terminal records.
  • Bundles and distributes paperwork for outbound shipments in coordination with operations staff.
  • Reviews outbound load paperwork to ensure accuracy before dispatch.
  • Handles inbound calls and emails to provide timely resolution and a positive customer experience.
  • Arranges dock pickups and dock drops for customers in coordination with operations staff.
  • Provides assistance and support to internal and external drivers for the line haul department.
  • Identifies paperwork or process issues, escalating as needed to prevent delays, and assists with administrative projects or special tasks as assigned.

Minimum Qualifications
  • Must be at least 18 years of age.
  • High school diploma or GED.
  • Authorized to work in the United States.
  • Read, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position.

Preferred Qualifications
  • Transportation, customer service, or related experience.
  • Working knowledge of Microsoft Office.

Work Conditions and Physical Demands
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Works primarily in a terminal office environment with frequent computer and phone use.
  • Sits for extended periods while performing data entry and administrative tasks.
  • Walks through warehouse and dock areas as needed, with exposure to noise, dust, and varying temperatures.
  • Communicates regularly with drivers, coworkers, and customers in person, by phone, and electronically.
  • Occasionally lifts or carries office supplies or small packages up to 20 pounds.
  • May be required to wear safety gear such as high-visibility vests, hearing protection, or safety footwear in operational areas.
  • Work hours may extend beyond the standard schedule during peak periods or to resolve service issues.

Pay Rate: $20.75 - $24.95 per hour, based on experience
Benefits
At Saia, your success is our success! That's why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won't go unnoticed.
Make Your Move
At Saia, our people are the reason we've been successful for over a century in the industry. Together, we've created a positive culture that's driven by our core values - like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we're always looking for more collaborative and motivated individuals to join our team. So, if you're ready to put your career on a solid path, let's go further.
Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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