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Customer Service Professional Jobs in Dothan, AL

Do you love giving great customer service, serving your community and working with a team that feels like family? If so, a Front of the House position with Jim 'N Nick's is for YOU! No freezers, no ...

Do you love giving great customer service, serving your community and working with a team that feels like family? If so, a Front of the House position with Jim 'N Nick's is for YOU! No freezers, no ...

Customer Service Representative

Brundidge, AL · On-site

$14.75 - $20/hr

Customer Service Supervisor FLSA : Non-Exempt Position Overview: Trillium Foods is seeking a ... Maintain a high level of responsiveness and professionalism in all customer interactions. Quality ...

Answer phone calls in a polite and professional manner. * Inform prospective members about our ... Customer service - 1 year (preferred) * CPR/AED certification (required) * Proficient reading and ...

Customer Service Representative

Louisville, AL · On-site

$17.75 - $24.25/hr

Customer Service Representative ThompsonGas is the nation's fastest growing propane retailer, and ... Handle each call with a high level of professionalism, warmth and eagerness * Possess a working ...

Customer Service Associate

Daleville, AL · On-site

$13.50 - $18.75/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... professional demeanor • Bilingual (English/Spanish)not required but a strong plus • Must be ...

Customer Service Associate

Ashford, AL · On-site

$13.25 - $18.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... professional demeanor • Bilingual (English/Spanish)not required but a strong plus • Must be ...

Customer Service Associate

Ashford, AL · On-site

$13.25 - $18.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... professional demeanor • Bilingual (English/Spanish)not required but a strong plus • Must be ...

Customer Service Associate

Cottondale, FL · On-site

$12.75 - $17.75/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... professional demeanor • Bilingual (English/Spanish)not required but a strong plus • Must be ...

Customer Service Associate

New Brockton, AL · On-site

$11.50 - $16/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... professional demeanor • Bilingual (English/Spanish)not required but a strong plus • Must be ...

Customer Service Associate

Hartford, AL · On-site

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... professional demeanor • Bilingual (English/Spanish)not required but a strong plus • Must be ...

Customer Service Associate

Abbeville, AL · On-site

$11.75 - $16.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... professional demeanor • Bilingual (English/Spanish)not required but a strong plus • Must be ...

Answer phone calls in a polite and professional manner. * Inform prospective members about our ... Customer service - 1 year (preferred) * CPR/AED certification (required) * Proficient reading and ...

Customer Service Associate

Daleville, AL · On-site

$13.50 - $18.75/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... professional demeanor • Bilingual (English/Spanish)not required but a strong plus • Must be ...

Answer phone calls in a polite and professional manner. * Inform prospective members about our ... Customer service - 1 year (preferred) * CPR/AED certification (required) * Proficient reading and ...

Customer Service Associate

Enterprise, AL · On-site

$11.50 - $15.75/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... professional demeanor • Bilingual (English/Spanish)not required but a strong plus • Must be ...

Customer Service Associate

Ozark, AL · On-site

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... professional demeanor • Bilingual (English/Spanish)not required but a strong plus • Must be ...

Customer Service Associate

Slocomb, AL · On-site

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... professional demeanor • Bilingual (English/Spanish)not required but a strong plus • Must be ...

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Customer Service Professional information

See Dothan, AL salary details

$9

$15

$23

How much do customer service professional jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for customer service professional in Dothan, AL is $15.44, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $16.59 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.
What are the most commonly searched types of Customer Service jobs in Dothan, AL? The most popular types of Customer Service jobs in Dothan, AL are:
What cities near Dothan, AL are hiring for Customer Service Professional jobs? Cities near Dothan, AL with the most Customer Service Professional job openings:
Infographic showing various Customer Service Professional job openings in Dothan, AL as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $32,119 per year, or $15.4 per hour.

Guest Service Professional

Jim 'N Nick's

Kinsey, AL • On-site

$14 - $17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


Jim 'N Nick's rating

6.0

Company rating: 6.0 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

7th of 20 rated casual dining restaurants


Job description

EARN $14-$17 AN HOUR!!
Your previous experience as a Server, Host, Busser, or Server Assistant is needed here at Jim 'N Nick's Bar-B-Q!
Do you love giving great customer service, serving your community and working with a team that feels like family? If so, a Front of the House position with Jim ‘N Nick’s is for YOU! No freezers, no microwaves - just great food made with passion and served with pride.
We Offer:
  • Competitive pay
  • Flexible schedules
  • Discounted meals
  • A work environment that is upbeat, exciting, and fun
  • Opportunity for advancement
  • Medical, dental, vision insurance, 401K plan, employer paid life insurance and vacation for eligible team members
  • Life Assistance Program
  • Team Member Assistance Fund
Our Culture
Our BBQ family is built on five core values:
  • Be Honest – We act with integrity
  • Be Respectful – We are humble, kind and gracious
  • Be Committed – We go the extra mile
  • Be Disciplined – We do it the JNN way – every day
  • Be Supportive – we appreciate our JNN family, our community, and our partners
Requirements:
  • Passion to serve the guest
  • Committed to teamwork - none of us can succeed without all of us
  • Possess a positive attitude
  • Enjoy working in a fast paced environment
  • Respect the adherence to health, safety and sanitation procedures
  • Ability to clean as you go and stay organized
Physical Requirements (Reasonable Accommodations may be requested)
Performs duties that require bending, lifting, reaching and turning. Transports items and containers (weighing up to 50 lbs) to and from stock and kitchen locations.
  • Is able to stand up to eight hours or longer if needed.
  • Standing and walking 100 % of the time
  • Lifting up to 20 pounds to shoulder level.
  • Carrying up to 30 pounds for short distances
  • Constant exposure to heat
  • Bending and reaching from under the counter (5 inches above the ground) to 6 feet above the ground with at least one arm
  • Climbing ladders or step stools
  • Dexterity required for handling food items and dishes
  • Effective communication skills to deal with public

NOTE: The duties and responsibilities in this job description is not intended to be all-inclusive. Other duties and responsibilities may be assigned as needed to meet the ongoing needs of the organization.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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