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Customer Service Jobs in Mobile, AL (NOW HIRING)

Jason Young

Customer Service

Bay Minette, AL · On-site

$16 - $21.75/hr

Customer Service Jason Young - State Farm Agency, located in Bay Minette, AL is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a ...

StaffMyAgency LLC

Customer Service

Bay Minette, AL · On-site

$33K - $65K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

Quick Delivery Service

Customer Service Clerk

Mobile, AL · On-site

$15/hr

Mobile trucking companylooking for a customer service clerk. Schedule: * 6-hour shift potential to go to full time * Monday to Friday * 1100am - 0500pm Responsibilities * Manage incoming phone calls ...

Long's Human Resource Services

Be Seen First

Customer Service Manager

Theodore, AL · On-site

Customer Service Manager Theodore, AL Full-Time | Direct Hire Long's Human Resource Services is currently seeking an experienced Customer Service Manager for a growing manufacturing company in the ...

Long's Human Resource Services

Be Seen First

Customer Service Representative

Saraland, AL · On-site

$15.48/hr

Customer Service Representative - Saraland, AL Now hiring an entry-level Customer Service Representative for a busy office in Saraland. This is a full-time, temp-to-perm opportunity with a Monday ...

New

Walgreens

Customer Service Associate

Pascagoula, MS · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

New

Clark Oil Co

CSR

Daphne, AL · On-site

$14 - $19/hr

Description: Customer Service Cashiers are responsible for providing customers with fast and friendly service at the sales counter. Responsibilities include, but are not limited to, managing ...

Clark Oil Company

CSR

Semmes, AL · On-site

$13.50 - $18.25/hr

Description: Customer Service Cashiers are responsible for providing customers with fast and friendly service at the sales counter. Responsibilities include, but are not limited to, managing ...

Clark Oil Company

CSR

Mobile, AL · On-site

$13.25 - $18/hr

Description: Customer Service Cashiers are responsible for providing customers with fast and friendly service at the sales counter. Responsibilities include, but are not limited to, managing ...

Clark Oil Company

CSR

Pascagoula, MS

$16 - $21.75/hr

Customer Service Cashiers are responsible for providing customers with fast and friendly service at the sales counter. Responsibilities include, but are not limited to, managing inventory, operating ...

Clark Oil Company

CSR

Mobile, AL

$12.25 - $16.50/hr

Customer Service Cashiers are responsible for providing customers with fast and friendly service at the sales counter. Responsibilities include, but are not limited to, managing inventory, operating ...

Clark Oil Company

CSR

Moss Point, MS · On-site

$13 - $17.75/hr

Description: Customer Service Cashiers are responsible for providing customers with fast and friendly service at the sales counter. Responsibilities include, but are not limited to, managing ...

Clark Oil Company

CSR

Mobile, AL

$13 - $17.75/hr

Customer Service Cashiers are responsible for providing customers with fast and friendly service at the sales counter. Responsibilities include, but are not limited to, managing inventory, operating ...

Clark Oil Company

CSR

Mobile, AL

$13 - $17.75/hr

Customer Service Cashiers are responsible for providing customers with fast and friendly service at the sales counter. Responsibilities include, but are not limited to, managing inventory, operating ...

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Showing results 1-20

All JobsCustomer Service JobsCustomer Service Jobs in Mobile, AL

Customer Service information

See Mobile, AL salary details

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How much do customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer service in Mobile, AL is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.77 per hour, depending on experience, location, and employer.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, problem-solving abilities to address issues efficiently, patience to handle difficult situations calmly, empathy to understand customer needs, and active listening to accurately respond to inquiries. These skills help ensure positive customer experiences and are often complemented by familiarity with customer service tools and protocols.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is an example of a customer service job?

An example of a customer service job is a customer service representative, who interacts with customers to address inquiries, resolve issues, and provide information about products or services. These roles often require good communication skills and may involve working in call centers, retail stores, or online support environments.

What are good paying customer service jobs?

Customer service jobs that tend to offer higher pay include roles such as customer service managers, technical support specialists, and account managers, often requiring relevant experience or specialized skills. These positions may also involve working in industries like technology, finance, or healthcare, where higher compensation is common. Advanced certifications or bilingual abilities can further increase earning potential.
More about Customer Service jobs
What are the most commonly searched types of Customer Service jobs in Mobile, AL? The most popular types of Customer Service jobs in Mobile, AL are:
What are popular job titles related to Customer Service jobs in Mobile, AL? For Customer Service jobs in Mobile, AL, the most frequently searched job titles are:
What job categories do people searching Customer Service jobs in Mobile, AL look for? The top searched job categories for Customer Service jobs in Mobile, AL are:
What cities near Mobile, AL are hiring for Customer Service jobs? Cities near Mobile, AL with the most Customer Service job openings:
Customer Service jobs near you
Infographic showing various Customer Service job openings in Mobile, AL as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $38,798 per year, or $18.7 per hour.

Customer Service Representative

Williams-Sonoma Inc. Customer Care Centers

Mobile, AL • On-site

$15/hr

Other

Posted 5 days ago

Job description

Williams-Sonoma Inc. 

Customer Service Representatives
Seasonal Full Time availability 
Remote roles available in: Mobile, AL
Now accepting applications until August 30, 2026

 

Why Join Us?

Do you love helping people? Thrive in fast-paced environments? Want to work from home in a role where you make someone’s day every day?
 

If you’re someone who:

  • Brings positive energy.

  • Solves problems with confidence.

  • Loves great products and even better discounts.
    …then you’ll feel right at home here!

Your Day to Day (Essential Functions):
Customer-Focused Support:

  • Serve as the first point of contact for customer inquiries via phone.

  • Actively listen to customer concerns and provide clear, accurate, and empathetic resolutions.

  • Handle escalations with professionalism, ensuring a smooth resolution process.

Problem-Solving & Ownership:

  • Apply critical thinking to troubleshoot issues and offer appropriate solutions.

  • Approve adjustments, returns, or other resolutions within established guidelines.

  • Follow up with customers to ensure complete satisfaction and issue solutions.

Service with Integrity:

  • Uphold company values by providing honest, ethical, and transparent support.

  • Maintain confidentiality of customer data and company policies.

  • Stay informed about product updates, policies, and procedures to provide accurate information.

Collaboration & Continuous Growth:

  • Work closely with team members and leadership to improve service processes.

  • Participate in ongoing training to enhance skills and stay ahead in customer service excellence.

  • Provide feedback to improve company policies and customer experience strategies.


What We Offer:

  • $15.00/hr. 

  • Recognition based incentives and bonuses for top performers.

  • Training, coaching and early conversion opportunities to build your career within our holiday season.

  • Employee discounts and perks (up to 40% off most products and brands). 


What We’re Looking For:

  • 1+ years of customer service experience (retail, call center, or hospitality preferred).

  • Strong communication skills - Ability to de-escalate and resolve issues professionally.

  • Problem-solving mindset - You think fast and adapt quickly.

  • Integrity and reliability - You do the right thing, even when no one is watching.

  • Comfortable working in a fast-paced environment with performance goals.

  • Tech-savvy - Ability to navigate multiple systems and multitask efficiently.


Work-From-Home Technology Requirements:

  • You must provide your own qualifying equipment and reliable internet connection.

Required Computer Setup:

  • Desktop, all-in-one computer or traditional laptop.

  • Windows 11 Home, Windows 11 Pro or Windows 11 Pro for Workstations.

  • Minimum 6 GB of RAM; 8 GB or more recommended.

  • Minimum screen resolution of 1920 × 1080.

  • Google Chrome.

  • Current antivirus protection.

  • Enough available storage to install required systems.

  • Windows 10 and older operating systems are not supported. Windows Education, Enterprise and Insider editions are also not supported.

  • Chromebooks, tablets, Microsoft Surface devices, Steam Decks and mobile phones are not accepted as primary work devices.
     

Required Equipment:

  • External mouse.

  • Keyboard.

  • Webcam.

  • Wired USB headset.

  • Wireless and Bluetooth headsets are not supported. Recommended models include the Jabra Evolve 20 UC and Logitech H390.

  • Your computer and internet connection must pass our pre-employment System Checker.
     

We do not recommend using built-in laptop track pads.

Your system’s internet speed will be tested using our System Checker during the pre-hire process and throughout employment as needed. If you choose, you may examine your speeds at http://speedof.me , however that will not be an official evaluation of your connection. Internet based speed tests measure speeds to your residence, and may not be indicative of actual speeds to your computer.
 

Ready to Get Started?

Bring your energy, problem-solving skills and passion for helping people to Williams-Sonoma, Inc.
 

Apply today and complete your application by August 30, 2026. Your next opportunity could start right from home!

Williams-Sonoma, Inc. is an Equal Opportunity Employer. We consider qualified applicants without regard to any characteristic protected by applicable federal, state or local law. Reasonable accommodations are available during the application and employment process.

Apply