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Customer Service Jobs in Bothell, WA (NOW HIRING)

Customer Service Associate

Issaquah, WA

$16.75 - $23/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Representative

Bellevue, WA · On-site

$18 - $24.50/hr

Customer Service Representative - Community-Focused Home Services Company About Us We're a locally owned and community-minded home services company serving families and businesses across northern ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Customer Service Associate

Bellevue, WA · On-site

$16.25 - $22.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Agent

Seatac, WA

$17.25 - $23.25/hr

Sixt is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take detailed and ...

Customer Service Associate

Bellevue, WA · On-site

$16.25 - $22.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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Customer Service Coordinator

Snoqualmie, WA · On-site

$23.75 - $29.69/hr

JOB SUMMARY Perform existing customer service functions and processes using new and/or established guidelines to support the company mission. Suggest Lean processes whenever possible to aid the ...

Customer Service Associate

Bainbridge Island, WA · On-site

$16.50 - $22.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Representative

Redmond, WA · On-site

$21.30 - $22.50/hr

Answer glassybaby customer service phone lines in a timely and professional manner. * Treat all customers equally and provide consistent, attentive service. * Respond to voicemails left on the ...

Customer Service Representative

Seattle, WA · On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

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Customer Service information

See Bothell, WA salary details

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How much do customer service jobs pay per hour?

As of May 29, 2026, the average hourly pay for customer service in Bothell, WA is $21.37, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.75 per hour, depending on experience, location, and employer.

What Are Customer Service Jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the most commonly searched types of Customer Service jobs in Bothell, WA? The most popular types of Customer Service jobs in Bothell, WA are:
What are popular job titles related to Customer Service jobs in Bothell, WA? For Customer Service jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Customer Service jobs in Bothell, WA look for? The top searched job categories for Customer Service jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Customer Service jobs? Cities near Bothell, WA with the most Customer Service job openings:
Customer Service / Dispatcher

Customer Service / Dispatcher

Northwest Mechanical Inc

Woodinville, WA • On-site

$25 - $30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Job description

Customer Service | Dispatcher
Northwest Mechanical is a premier home comfort specialist, proudly serving the greater Seattle area and Eastside. We love serving our beautiful community while being able to provide for our employees and their families. Our company knows the value of a strong team and commit to taking care of our team so they will in turn take care of our customers.
We have an immediate opening for a Customer Service/ Dispatcher to join our phenomenal team!
Position Summary: Promptly respond to customer calls, emails, or texts and address their needs or concerns.  Maintain the Service Technicians daily schedules and assign service technicians to jobs as they are created throughout the day.  Make follow up customer calls regarding unsold estimates or outstanding issues. Coordinate with purchasing where special parts need ordered from supply houses and manufacturers and keep customer informed of lead time. Maintain customer database with current information. Clear and concise communications with customers and co-workers.
Work Hours: 7:00am - 4:00pm, Monday through Friday. Some overtime as needed.
Pay Range: $28-$32 / hour doe
Benefits:
  • Generous paid time off and holidays
  • Health, Dental & Vision insurance
  • Retirement plan with company match
  • Training & Development Opportunities
  • Growth opportunities
  • 8 Paid Holidays
  • Sick Leave
  • PTO
Required Qualifications / Achievements:
  • Advanced customer service skills
  • Impeccable phone etiquette while "smiling through the phone"
  • Ability to multi-task within a fast-paced environment
  • Organizational competency
  • Geographical knowledge of service area or map reading skills
  • Experience working within maintenance industry
  • Advanced computer skills
  • High school diploma or general education degree (GED)
  • 3+ years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience
Desired Qualifications / Achievements:
  • 1+ years HVAC dispatching experience
  • Working knowledge of HVAC industry
  • Experience working with Service Titan dispatching software a plus
  • Microsoft Office

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