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Customer Service Jobs in Bothell, WA (NOW HIRING)

Crash Champions

Customer Service Representative

Seattle, WA · On-site

$17.50 - $24/hr

The Customer Service Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process. This position requires a high level of ...

Walgreens

Customer Service Associate

Silverdale, WA · On-site

$15.25 - $21.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Bellevue, WA

$16.25 - $22.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Bainbridge Island, WA · On-site

$16.50 - $22.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Silverdale, WA · On-site

$15.25 - $21.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Seattle, WA · On-site

$16.50 - $22.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Kirkland, WA · On-site

$16.50 - $22.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Bellevue, WA · On-site

$16.25 - $22.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Silverdale, WA

$15.25 - $21.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Silverdale, WA · On-site

$15.25 - $21.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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All JobsCustomer Service JobsCustomer Service Jobs in Bothell, WA

Customer Service information

See Bothell, WA salary details

$11

$21

$30

How much do customer service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer service in Bothell, WA is $21.37, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.75 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Bothell, WA?

The most popular types of Customer Service jobs in Bothell, WA are:

What are popular job titles related to Customer Service jobs in Bothell, WA?

For Customer Service jobs in Bothell, WA, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Bothell, WA look for?

The top searched job categories for Customer Service jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Customer Service jobs?

Cities near Bothell, WA with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Bothell, WA as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,444 per year, or $21.4 per hour.

Customer Service Representative

Seattle, WA • On-site

Crash Champions
Motor Vehicle and Motor Vehicle Parts Wholesalers • 51 - 200 employees
Learn more about Crash Championsexternal

$17.50 - $24/hr

Full-time

Re-posted 25 days ago

Crash Champions rating

7.0

Company rating: 7.0 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

172nd of 375 rated vehicle maintenance

Job description

Champions Do More

Crash Champions is home to a collection of team members driven by a deeply-rooted purpose and guided by a powerful principle: Here, We Do More.

It’s the Crash Champions DNA and it’s the mark of who we are. Above everything, we believe in what we do; and we hold fast to the conviction of why we do it. As the largest founder-led collision repair service provider in the U.S., we serve our customers and business partners with an unexpected level of personal and professional service to build trust at every touch point.

Responsibilities

Position Summary:

The Customer Service Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process.

This position requires a high level of customer service, communication skills, and a positive attitude. The Customer Service Representative must possess a moderate level of technical knowledge about the auto-collision repair process.

Responsibilities:

  • Review with customers and walk through high-level repair process and next steps: Greet customers by phone or in-person; educate customers about the collision repair process (high level overview), including insurance claims information, processing and payment procedures
  • Establish communication expectations with customer: Provide repair status updates to customer via call or text based on an established communication cadence with the customer
  • Communicate with Service Advisor: Frequently communicate to get updates regarding the status of vehicles within the repair process
  • Conduct final quality control check: Perform the final quality control check prior to customer pick up to ensure the quality of the repair will meet or exceed customer expectations and Crash Champion's standards
  • Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
  • Provide additional support to Service Advisor (as needed): Complete parts invoices and provide additional support for Service Advisor role as needed
  • Additional responsibilities as assigned

Qualifications

Basic/Required:

  • Legally authorized to work in the United States
  • 6 months or greater of prior experience working in a fast-paced, customer-service environment
  • Proficient with Computers, as well as, other software

Preferred:

  • Bilingual (Spanish)
  • Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
  • Ability to work collaboratively with others to meet shared objectives

Submit a Referral (https://field-crashchampions.icims.com/jobs/2586/customer-service-representative/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834383836)

Location US-WA-Seattle

ID 2023-2586

Position Type Regular Full-Time

Remote No

What Crash Champions employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Crash Champions logo

About Crash Champions

Sourced by ZipRecruiter

Founded in 1999, and based in Chicago, IL, Crash Champions, LLC ("Crash Champions"or the"Company") is the fifth largest independent collision repair chain in the United States, with an established presence in 17 states- and formal direct repair program ("DRP") relationships with most leading insurance carriers. The Company is led by founder and CEO Matt Ebert, who maintains an impressive track record of both organic and acquisition growth. As an acquiror of choice with a value-added capital partner, Crash Champions is expected to grow from a multi-regional business into a nationally recognized provider of collision repair services. Based upon the current pipeline of acquisitions and greenfield openings.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

51 - 200 Employees

Headquarters location

Westmont, IL, US

Year founded

1999

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