1

Customer Service Jobs in Bothell, WA (NOW HIRING)

Customer Service Dispatcher

Snohomish, WA ยท On-site

$21 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Receive and prioritize incoming customer service requests and efficiently schedule technicians to keep field personnel on the move and generate revenue. * Technician Coordination: Assign jobs to ...

Customer Service Associate

Silverdale, WA ยท On-site

$15.25 - $21.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Representative

Bellevue, WA

$18 - $24.50/hr

  • PTO

Customer Service Representative - Community-Focused Home Services Company About Us We're a locally owned and community-minded home services company serving families and businesses across northern ...

Customer Service Associate

Seatac, WA ยท On-site

$20.74/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Associate , you will be interacting with our customers to provide world-class service to rental car customers by providing helpful, courteous, and quality assistance. This ...

Customer Service Associate

Seattle, WA ยท On-site

$20.74/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Associate As a Customer Service Associate, you will be interacting with our customers to provide world-class service to rental car customers by providing helpful, courteous, and ...

Customer Service Representative

Monroe, WA ยท Hybrid

$21 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

We are seeking a Customer Service Representative to join our team! In this role, you will be responsible for processing customer orders accurately and efficiently while delivering industry-leading ...

Customer Service Associate

Woodinville, WA ยท On-site

$16.50 - $23/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Kirkland, WA

$16.50 - $22.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Representative

Lynnwood, WA ยท On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative $20 - $25 Per Hour Classic Collision is now hiring a Customer Service Representative . Classic Collision was established in 1983 in Atlanta, Georgia with one single ...

Customer Service Representative

Seattle, WA ยท On-site

$17.50 - $24/hr

The Customer Service Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process. This position requires a high level of ...

Customer Service Associate

Kirkland, WA ยท On-site

$16.50 - $22.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Seattle, WA ยท On-site

$16.50 - $22.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Seatac, WA ยท On-site

$20.74/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Associate , you will be interacting with our customers to provide world-class service to rental car customers by providing helpful, courteous, and quality assistance. This ...

Customer Service Representative

Monroe, WA ยท Hybrid

$21 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

We are seeking a Customer Service Representative to join our team! In this role, you will be responsible for processing customer orders accurately and efficiently while delivering industry-leading ...

Showing results 41-60

Customer Service information

See Bothell, WA salary details

$11

$21

$30

How much do customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer service in Bothell, WA is $21.37, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.75 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.

What are the most commonly searched types of Customer Service jobs in Bothell, WA?

The most popular types of Customer Service jobs in Bothell, WA are:

What are popular job titles related to Customer Service jobs in Bothell, WA?

For Customer Service jobs in Bothell, WA, the most frequently searched job titles are:

What cities near Bothell, WA are hiring for Customer Service jobs?

Cities near Bothell, WA with the most Customer Service job openings:

Infographic showing various Customer Service job openings in Bothell, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,444 per year, or $21.4 per hour.

Customer Service Dispatcher

Unicorn Trades Inc.

Snohomish, WA โ€ข On-site

$21 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago


Job description

The Drain Doctors is a family-owned business with over 20 years’ experience in plumbing and drainage repair, maintenance and service. We are growing quickly and adding team members who are looking for the opportunity to grow with us, guided by our Company Values: Transparency, Humility, Integrity, Collaboration and Growth Mindset.

We are looking for a collaborative, proactive and creative person to join our team in a newly established Dispatch Role - answering phones, entering customer information, and coordinating and scheduling technicians. This role is the central communication link between customers, technicians, and management.

The ideal candidate will have strong organizational, multitasking, and customer service skills, proficiency in (or strong aptitude for learning) Service Titan dispatch software, and the ability to handle emergencies effectively to ensure efficient workflow and customer satisfaction.

Job Duties

  • Answering Phones & Scheduling Service: Receive and prioritize incoming customer service requests and efficiently schedule technicians to keep field personnel on the move and generate revenue.
  • Technician Coordination: Assign jobs to technicians based on their location, skill set, and current workload, ensuring optimal route and efficiency. Learn your technician’s likes and dislikes, closing ratios, licenses, communication skills and more to help them be successful.
  • Customer Communication: Respond to customer inquiries, schedule appointments, provide updates on technician arrival times, and manage customer complaints or concerns.
  • Record Keeping: Help set the field team up for success by taking detailed service call notes, accurately entering work orders, and maintaining customer database in Service Titan dispatching software.
  • Emergency Management: Handle urgent service calls, prioritize jobs effectively, and manage technicians during emergencies.
  • Liaison: Facilitate communication between customers, sales team (estimators), field technicians, and management to ensure seamless operations.
  • Reporting: Understand and help to generate daily and weekly reports for management on key performance indicators and job progress.

Desired Skills & Qualifications

  • Organizational Skills: Strong ability to multitask, handle multiple callers, organize and prioritize tasks, and manage a busy schedule efficiently.
  • Communication: Excellent verbal and written communication skills for interacting with customers and technicians.
  • Software Proficiency: Experience using dispatching and customer relationship management (CRM) software - Service Titan experience preferred.
  • Problem-Solving: Ability to calmly and effectively resolve issues, conflicts, and unexpected situations.
  • Customer Service: A commitment to providing exceptional customer service and building positive relationships.
  • Mechanical Aptitude: A foundational understanding of plumbing and drainage services and terminology will be beneficial for informing customers and understanding and guiding work performed by technicians, training is available.

Job Requirements

  • Full-Time
  • Shift Availability Monday through Friday: 8:00 am - 4:30pm
  • Compensation: $21-$25 per/hr. (DOE)
  • Benefits: Health/Vision/Dental, Simple IRA, PTO, Sick Leave.