ZipRecruiter

Log In

1

Customer Service Travel Jobs (NOW HIRING)

Hello Sunshine Travels

Customer Service Travel Agent

Miami, FL · Remote

$14.75 - $19.75/hr

About the job Customer Service Travel Agent We're looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences. In this ...

HB Travels

Customer Service / Travel Specialists

Akron, OH · Remote

$16.25 - $21.50/hr

About the job Customer Service / Travel Specialists Do you have a talent for helping people and a passion for travel? Were looking for motivated individuals to join our team as Customer Service ...

next page

Showing results 1-20

All JobsCustomer Service Travel Jobs

Customer Service Travel information

See salary details

$9

$18

$26

How much do customer service travel jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer service travel in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Travel vs Travel Agent?

AspectCustomer Service TravelTravel Agent
CredentialsCustomer service skills, basic travel knowledgeTravel certifications, licensing (if applicable)
Work EnvironmentCall centers, online support, in-personTravel agencies, offices, online
Employer & IndustryTourism, hospitality, airlinesTravel agencies, tour operators

Customer Service Travel focuses on assisting travelers with inquiries, bookings, and support, often in a support or client service role. Travel Agents actively plan, book, and customize travel arrangements for clients, requiring specific certifications. While both roles serve the travel industry, Customer Service Travel emphasizes support, whereas Travel Agents focus on personalized travel planning.

What are the key skills and qualifications needed to thrive as a Customer Service Travel professional, and why are they important?

To thrive as a Customer Service Travel professional, you need strong communication skills, problem-solving abilities, and knowledge of travel industry practices, often supported by a high school diploma or relevant experience. Familiarity with reservation systems like Amadeus, Sabre, or Galileo, as well as CRM software, is typically required. Exceptional patience, cultural sensitivity, and a positive attitude help you stand out when assisting diverse travelers. These skills ensure efficient booking, customer satisfaction, and the ability to handle unexpected travel issues effectively.

What does a Customer Service Travel representative do?

A Customer Service Travel representative assists clients with booking travel arrangements, such as flights, hotels, rental cars, and tours. They handle customer inquiries, resolve issues or complaints, and provide information about travel options, policies, and procedures. Their role often includes managing reservations, processing payments, and ensuring a positive travel experience for customers. Excellent communication and problem-solving skills are essential, as is knowledge of travel industry software and regulations.

What are some common challenges faced by Customer Service Travel representatives, and how can they be managed effectively?

Customer Service Travel representatives often encounter challenges such as managing last-minute itinerary changes, handling travel disruptions, and addressing diverse customer concerns under time pressure. To manage these effectively, strong problem-solving skills and a calm, empathetic approach are essential. Representatives typically use specialized booking and communication systems, and benefit from ongoing training in conflict resolution and industry regulations. Collaboration with colleagues in ticketing, sales, and operations is also key to providing seamless support to travelers.
More about Customer Service Travel jobs
What cities are hiring for Customer Service Travel jobs? Cities with the most Customer Service Travel job openings:
What states have the most Customer Service Travel jobs? States with the most job openings for Customer Service Travel jobs include:
What job categories do people searching Customer Service Travel jobs look for? The top searched job categories for Customer Service Travel jobs are:
Customer Service Travel jobs near you
Infographic showing various Customer Service Travel job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 89% Full Time, 6% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Travel Agent

Hello Sunshine Travels

Augusta, GA • Remote

$14.50 - $19.50/hr

Other

Posted 23 days ago

Job description

About the job Customer Service Travel Agent
We're looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences. In this role, you'll serve as a trusted advisor to clients-helping them plan, book, and manage trips while providing exceptional service from start to finish.
What You'll Do:

  • Assist clients with vacation planning, including cruises, resorts, tours, and custom itineraries
  • Provide clear, friendly communication via phone, email, and social platforms
  • Research destinations, pricing, promotions, and travel requirements
  • Manage bookings, changes, cancellations, and travel documentation
  • Resolve client concerns with professionalism and care
  • Build long-term relationships that turn travelers into repeat clients
What We're Looking For:
  • Strong customer service and communication skills
  • Organized, self-motivated, and comfortable working independently
  • Passion for travel and helping others
  • Ability to multitask and pay attention to details
  • Sales or hospitality experience is a plus (but not required)
  • Willingness to learn and stay updated on travel trends
Why Join Us:
  • Flexible, remote opportunity
  • Ongoing training and mentorship
  • Growth potential within the travel industry
  • A supportive, positive team culture
  • The chance to help people make lifelong memories

If you love helping people, enjoy planning, and want a career that blends service with adventure-this role is for you.

Apply