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Customer Service Scheduler Jobs (NOW HIRING)

CUSTOMER SERVICE

Houston, TX ยท On-site

$45K - $75K/yr

Occasionally required to lift/push/carry items up to 50 pounds CUSTOMER SERVICEJOB TYPE: * Full-time * Commission CUSTOMER SERVICE SCHEDULE: * Store Hours: Monday-Friday 8 AM-5:30 PM, Saturday 8 AM-4 ...

Scheduler - Sr. Customer Service Rep

$16.50 - $22.25/hr

This role is responsible for delivering exceptional customer service while scheduling appointments, registering patients, verifying insurance coverage, and responding to patient inquiries through ...

Customer Service Representative

Elko, NV ยท On-site

$15.50 - $21/hr

Respond promptly and professionally to customer inquiries via phone, email, and in-person. * Assist customers with product information, service scheduling, and resolving concerns. * Maintain accurate ...

Customer Service Representative

Elko, NV ยท On-site

$15.50 - $21/hr

Respond promptly and professionally to customer inquiries via phone, email, and in-person. * Assist customers with product information, service scheduling, and resolving concerns. * Maintain accurate ...

Customer Service Representative

Elko, NV ยท On-site

$15.50 - $21/hr

Respond promptly and professionally to customer inquiries via phone, email, and in-person. * Assist customers with product information, service scheduling, and resolving concerns. * Maintain accurate ...

Showing results 41-60

Customer Service Scheduler information

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$12

$20

$28

How much do customer service scheduler jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer service scheduler in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

How does a customer service scheduler typically collaborate with other departments to ensure smooth appointment management?

Customer Service Schedulers regularly coordinate with various departments such as sales, technical support, and field service teams to confirm availability, manage last-minute changes, and relay customer requirements. This collaboration helps minimize scheduling conflicts and ensures that appointments are handled efficiently. Strong communication and organization skills are essential, as schedulers often act as a central point of contact to keep both customers and internal teams aligned. Regular meetings or status updates are common practices to address ongoing scheduling challenges and improve overall workflow.

What are the key skills and qualifications needed to thrive as a customer service scheduler?

To thrive as a Customer Service Scheduler, you need strong organizational skills, attention to detail, and experience with scheduling or administrative tasks, often supported by a high school diploma or equivalent. Familiarity with scheduling software, customer relationship management (CRM) systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and patience help you effectively interact with customers and coordinate with internal teams. These skills are crucial for ensuring efficient appointment management, high customer satisfaction, and smooth daily operations.

What does a customer service scheduler do?

A Customer Service Scheduler is responsible for coordinating and managing appointments, service calls, or meetings between customers and service teams. They handle scheduling requests, confirm appointments, update calendars, and sometimes reschedule based on availability or emergencies. Their role is crucial in ensuring efficient operations and customer satisfaction by minimizing wait times and optimizing resources. They often use scheduling software and need strong communication and organizational skills.

What is the difference between Customer Service Scheduler vs Customer Service Representative?

AspectCustomer Service SchedulerCustomer Service Representative
Primary RoleScheduling appointments and managing service calendarsAssisting customers, answering inquiries, and resolving issues
Required SkillsOrganization, scheduling software proficiencyCommunication, problem-solving
Work EnvironmentOffice or call center, behind-the-scenesFrontline, direct customer interaction
CertificationsNone typically required, but some scheduling software certificationsCustomer service or communication certifications optional

While both roles involve customer interaction, the Customer Service Scheduler focuses on managing appointments and service schedules, whereas the Customer Service Representative handles direct customer inquiries and support. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

More about Customer Service Scheduler jobs
What cities are hiring for Customer Service Scheduler jobs? Cities with the most Customer Service Scheduler job openings:
What states have the most Customer Service Scheduler jobs? States with the most job openings for Customer Service Scheduler jobs include:
Infographic showing various Customer Service Scheduler job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,169 per year, or $20.3 per hour.

Customer Service Representative

Holloway Ins Agcy Inc

Birmingham, AL โ€ข On-site

$15 - $20.50/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 6 days ago


Job description

Benefits:

401(k) matching

Dental insurance

Health insurance

Vision insurance

Benefits/Perks

Competitive Pay

Professional Development

Job Stability in a growing industry

Job Description We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.

Responsibilities

Answer customer questions via phone, email, and in-person

Assist clients with new quotes, updating policies, payments, and other services

Schedule appointments and maintain calendar

Maintain detailed records of client interactions

Review audits and/or policies

Collaborate with colleagues to provide comprehensive customer service

Qualifications

Knowledge of insurance products

High school diploma/GED required, Bachelorโ€™s degree preferred

Excellent customer service skills

Highly organized with strong time management skills

Familiarity with Microsoft Office and other software applications