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Customer Service Scheduler Jobs (NOW HIRING)

High 5 Plumbing

Customer Service Representative

Golden, CO · On-site

$23 - $26/hr

In this role, you will be the first point of contact for our customers, providing exceptional service, scheduling appointments, and supporting our technicians in the field. We provide the training ...

Elko Motor Company

Customer Service Representative

Elko, NV

$15.50 - $21/hr

Respond promptly and professionally to customer inquiries via phone, email, and in-person. * Assist customers with product information, service scheduling, and resolving concerns. * Maintain accurate ...

Elko Motor Company

Customer Service Representative

Elko, NV · On-site

$15.50 - $21/hr

Respond promptly and professionally to customer inquiries via phone, email, and in-person. * Assist customers with product information, service scheduling, and resolving concerns. * Maintain accurate ...

Elko Motor Company

Customer Service Representative

Elko, NV · On-site

$15.50 - $21/hr

Respond promptly and professionally to customer inquiries via phone, email, and in-person. * Assist customers with product information, service scheduling, and resolving concerns. * Maintain accurate ...

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Customer Service Scheduler information

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How much do customer service scheduler jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for customer service scheduler in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

How does a Customer Service Scheduler typically collaborate with other departments to ensure smooth appointment management?

Customer Service Schedulers regularly coordinate with various departments such as sales, technical support, and field service teams to confirm availability, manage last-minute changes, and relay customer requirements. This collaboration helps minimize scheduling conflicts and ensures that appointments are handled efficiently. Strong communication and organization skills are essential, as schedulers often act as a central point of contact to keep both customers and internal teams aligned. Regular meetings or status updates are common practices to address ongoing scheduling challenges and improve overall workflow.

What jobs pay 4000 a week without a degree?

Customer Service Scheduler roles typically do not pay $4,000 a week without specialized experience or management responsibilities. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical trades, which may require certifications or licenses. Most roles offering such high weekly pay usually demand significant experience, skills, or entrepreneurial effort rather than formal degrees.

What are the key skills and qualifications needed to thrive as a Customer Service Scheduler, and why are they important?

To thrive as a Customer Service Scheduler, you need strong organizational skills, attention to detail, and experience with scheduling or administrative tasks, often supported by a high school diploma or equivalent. Familiarity with scheduling software, customer relationship management (CRM) systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and patience help you effectively interact with customers and coordinate with internal teams. These skills are crucial for ensuring efficient appointment management, high customer satisfaction, and smooth daily operations.

How can I make 2000 a week working from home?

A customer service scheduler can increase earnings by working additional shifts, taking on overtime, or handling high-volume or premium support roles that offer higher pay. Developing strong organizational and communication skills, and gaining experience with scheduling software, can also help qualify for higher-paying opportunities or freelance scheduling work from home.

What is customer service scheduling?

Customer service scheduling involves organizing and assigning work shifts for customer service representatives to ensure coverage during business hours. It often requires using scheduling software and coordinating with team members to meet customer needs efficiently. Accurate scheduling helps maintain service quality and operational efficiency.

What does a Customer Service Scheduler do?

A Customer Service Scheduler is responsible for coordinating and managing appointments, service calls, or meetings between customers and service teams. They handle scheduling requests, confirm appointments, update calendars, and sometimes reschedule based on availability or emergencies. Their role is crucial in ensuring efficient operations and customer satisfaction by minimizing wait times and optimizing resources. They often use scheduling software and need strong communication and organizational skills.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer service director or client relations executive, with salaries exceeding $70,000 annually. These positions typically require extensive experience, leadership skills, and sometimes industry-specific certifications, and they often involve overseeing large teams or complex customer accounts.

What is the difference between Customer Service Scheduler vs Customer Service Representative?

AspectCustomer Service SchedulerCustomer Service Representative
Primary RoleScheduling appointments and managing service calendarsAssisting customers, answering inquiries, and resolving issues
Required SkillsOrganization, scheduling software proficiencyCommunication, problem-solving
Work EnvironmentOffice or call center, behind-the-scenesFrontline, direct customer interaction
CertificationsNone typically required, but some scheduling software certificationsCustomer service or communication certifications optional

While both roles involve customer interaction, the Customer Service Scheduler focuses on managing appointments and service schedules, whereas the Customer Service Representative handles direct customer inquiries and support. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

More about Customer Service Scheduler jobs
What cities are hiring for Customer Service Scheduler jobs? Cities with the most Customer Service Scheduler job openings:
What states have the most Customer Service Scheduler jobs? States with the most job openings for Customer Service Scheduler jobs include:
What job categories do people searching Customer Service Scheduler jobs look for? The top searched job categories for Customer Service Scheduler jobs are:
Customer Service Scheduler jobs near you
Infographic showing various Customer Service Scheduler job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,169 per year, or $20.3 per hour.

Customer Service Representative

Stevens Point Auto Center

Stevens Point, WI • On-site

$15.50 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

At Stevens Point Auto Center, we take pride in taking care of our people and our guest's. In this role, you will be handling inbound and outbound service scheduling calls, while prioritizing each guest's service experience. We take pride in creating a fun and inviting culture with personal and team goals to help you continuously grow in your role and future opportunities within our company. Hands on training and continuous guidance will be provided to help you learn and grow in your position. 

Responsibilities

  • Answer customer service calls for scheduling inquiries  
  • Respond promptly to internet, phone and text inquiries
  • Strive to hit daily personal and team goal metrics 
  • Complete outbound service scheduling calls for future appointments needed for parts or recalls 
  • Follow up with guests who missed/canceled appointments 
  • Participate in being a team player and creating a positive atmosphere
  • Utilize CRM goal tracking system daily

Skills / Requirements

  • Strong customer service experience
  • Team player attitude
  • Prompt and courteous
  • Enthusiastic personality
  • Goal Oriented 
  • Strong computer skills
  • Willing to submit to a pre-employment background check & drug screen

Benefits 

  • Medical and Dental
  • Vision Insurance
  • Life Insurance
  • 401K Plan
  • Paid Training
  • Employee discounts on products and services
  • Growth Opportunities
  • Promote From Within
  • Above average industry pay
  • Holiday Parties & Celebration
  • Family owned and operated
  • Heavily involved in giving back to the community
  • Base hourly + Commission

Our vision is to be so effective that we are able to be helpful to others. The Rydell company sets every employee up for the greatest success possible. We are extremely passionate about what we do, which reflects in our everyday process with customer service being our top priority. At Stevens Point Auto center we offer three brands, Ford, Hyundai and Volkswagen and a used car division all under one roof. We have a world class service/parts and collision center on site as well making it a one stop shop for everything automotive. The Rydell Company has a great history of community involvement as well!  If you have ever thought about working in the auto industry, now is the time.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.

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