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Customer Service Scheduler Jobs in Georgia (NOW HIRING)

Penske

Customer Service Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, manage service scheduling system and executing ...

Penske

Customer Service Coordinator

Atlanta, GA

$17.25 - $22.50/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, manage service scheduling system and executing ...

Penske

Customer Service Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, manage service scheduling system and executing ...

Amedisys, Inc.

LPN Patient Service Scheduler

Demorest, GA · On-site

$23.38 - $26.64/hr

If you enjoy scheduling, customer service and being part of a great team working with patients and clinicians this is a great opportunity. Full-Time-Monday through Friday - Day Shift Hours Paid ...

New

Penske

Customer Service Coordinator

Atlanta, GA · On-site

$17 - $22.25/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This ...

Penske

Customer Service Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This ...

Penske

Customer Service Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This ...

Penske

Customer Service Coordinator

Atlanta, GA

$17.25 - $22.50/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This ...

Penske

Customer Service Coordinator

Atlanta, GA · On-site

$17 - $22.25/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This ...

Eric Kyer Allstate

Customer service

Dalton, GA · On-site

$13 - $17.50/hr

We are currently seeking a Customer Service Specialist with a keen sense of responsibility and an ... Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Mon-Fri Schedule ...

Amerivet

Customer Service Representative

Lake Park, GA

$13 - $17.50/hr

Client Communication & Scheduling: Answer calls and emails promptly with professional, friendly ... Prior customer service experience, preferably in a veterinary or healthcare setting Basic ...

Eric Kyer Allstate

Customer service

Dalton, GA · On-site

$25K - $50K/yr

We are currently seeking a Customer Service Specialist with a keen sense of responsibility and an ... Benefits Paid Time Off (PTO)###Mon-Fri Schedule###Flexible Schedule###Career Growth Opportunities ...

Long John Silver's

Customer Service

Newnan, GA · On-site

$14.50 - $19.75/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very ... Flexible Scheduling * Fun Work Environment * Paid Training * Advancement Opportunities

Long John Silver's

Customer Service

Covington, GA · On-site

$13.50 - $18.50/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very ... Flexible Scheduling * Fun Work Environment * Paid Training * Advancement Opportunities

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All JobsCustomer Service Scheduler JobsCustomer Service Scheduler Jobs in Georgia

Customer Service Scheduler information

See Georgia salary details

$10

$17

$23

How much do customer service scheduler jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for customer service scheduler in Georgia is $17.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.09 per hour, depending on experience, location, and employer.

What does a customer service scheduler do?

A Customer Service Scheduler is responsible for coordinating and managing appointments, service calls, or meetings between customers and service teams. They handle scheduling requests, confirm appointments, update calendars, and sometimes reschedule based on availability or emergencies. Their role is crucial in ensuring efficient operations and customer satisfaction by minimizing wait times and optimizing resources. They often use scheduling software and need strong communication and organizational skills.

What are the key skills and qualifications needed to thrive as a customer service scheduler?

To thrive as a Customer Service Scheduler, you need strong organizational skills, attention to detail, and experience with scheduling or administrative tasks, often supported by a high school diploma or equivalent. Familiarity with scheduling software, customer relationship management (CRM) systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and patience help you effectively interact with customers and coordinate with internal teams. These skills are crucial for ensuring efficient appointment management, high customer satisfaction, and smooth daily operations.

How does a customer service scheduler typically collaborate with other departments to ensure smooth appointment management?

Customer Service Schedulers regularly coordinate with various departments such as sales, technical support, and field service teams to confirm availability, manage last-minute changes, and relay customer requirements. This collaboration helps minimize scheduling conflicts and ensures that appointments are handled efficiently. Strong communication and organization skills are essential, as schedulers often act as a central point of contact to keep both customers and internal teams aligned. Regular meetings or status updates are common practices to address ongoing scheduling challenges and improve overall workflow.

What is the difference between Customer Service Scheduler vs Customer Service Representative?

AspectCustomer Service SchedulerCustomer Service Representative
Primary RoleScheduling appointments and managing service calendarsAssisting customers, answering inquiries, and resolving issues
Required SkillsOrganization, scheduling software proficiencyCommunication, problem-solving
Work EnvironmentOffice or call center, behind-the-scenesFrontline, direct customer interaction
CertificationsNone typically required, but some scheduling software certificationsCustomer service or communication certifications optional

While both roles involve customer interaction, the Customer Service Scheduler focuses on managing appointments and service schedules, whereas the Customer Service Representative handles direct customer inquiries and support. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What are popular job titles related to Customer Service Scheduler jobs in Georgia?

For Customer Service Scheduler jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Customer Service Scheduler jobs in Georgia look for?

The top searched job categories for Customer Service Scheduler jobs in Georgia are:

What cities in Georgia are hiring for Customer Service Scheduler jobs?

Cities in Georgia with the most Customer Service Scheduler job openings:

Customer Service Scheduler jobs near you
Infographic showing various Customer Service Scheduler job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,607 per year, or $17.1 per hour.

Field Service Scheduler

JBT Marel Corporation

Gainesville, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 26 days ago

Job description

At JBT Marel, what we do matters, we know that the contribution of our employees leads to the success of our business.
Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation.
Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation.
The Field Service Scheduler is responsible for scheduling, re-scheduling, updating and communicating the field service activity schedule in an efficient, timely and accurate manner. The Field Service Scheduler will ensure:
  • Close cooperation with relevant stakeholders like Project Management, Customer Support Management, Technical Support, FSE Planner and the FSE.
  • Close cooperation with Project Manager/Coordinator to ensure scheduling is in line with the delivery of equipment.
  • Close cooperation with Customer Support Coordinator to ensure scheduling is in line with the delivery of spare parts.
  • To reserve capacity for all field service activities, both pro-and re-active.
  • To schedule FSEs to fulfill the work orders that have been created in line with local laws, regulations and work-life balance. To monitor the status/progress of the requests and act quickly upon changes.

On any given day you may:
  • Schedules FSE's according to work order requirements, location and severity
  • Identifies resource needs/shortage/excess and involve relevant stakeholders, to find the optimal solution
  • Informs stakeholders about changes/issues to the scheduling process
  • Updates and manage the service schedule in a timely and accurate manner
  • Ensures balanced, effective and efficient use of resources (customer, FSE and organization)
  • Provides to Field Service Manager an up-to-date overview of scheduled/available Field Service Engineer hours/capacity
  • Work with Field Service Manager to ensure Field Service Engineers' training needs, Skills and Skill Level are up to date

Skills and Abilities
  • Ability to execute agreed tasks and deadlines against performance criteria (KPI).
  • Ability to work closely with a pool of Field Service Engineers and understand the dynamics and capabilities of the team.
  • Stakeholder handling skills and social perceptiveness.
  • Guidance and motivation of people, gaining commitment from both internal and external colleagues.
  • Process and manage multiple schedules simultaneously
  • Process driven and IT literate.
  • Clever decision maker in fast pace environment
  • Good grammar and communication skills

Education, Knowledge, and Experience
  • 3+ years of experience with operations management and/or field service scheduling
  • Knowledge of Service Administration processes, preferably in a Sales or Service environment.
  • Strong logistics and planning background.
  • Experience of using an ERP system preferred, ideally in combination with a service-scheduling application (ServiceMax preferred)
  • Excellent English skills, both written and verbal
  • Experience with and comfort working in a multi-cultural, multi-discipline organization is an advantage

We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community.
We foster a genuine inclusive team culture enjoying collaborative working across our global teams to deliver world-class projects.
We encourage development - ensuring new experiences and challenges at JBT Marel to feed your growth!
Benefits: JBT Marel offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan.
Commitment to Diversity: Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT Marel and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative.
Use of Technology in Our Hiring Process
JBT Marel uses technology-assisted tools, including artificial intelligence (AI), to support the review of applications.
These tools help our recruiting teams identify skills and experience relevant to the role based on job-related criteria.
All applications are reviewed by people, and AI is not used to make hiring decisions independently. We are committed to fair, consistent, and inclusive hiring practices globally.
Equal Opportunity Employment: (only for US posted roles)
JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT Marel, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT Marel will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact JBT Marel at 844-286-4524.

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