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Customer Service Scheduler Jobs (NOW HIRING)

Matthews International

Service Scheduler

Apopka, FL · On-site

Review job requirements and specifics with customer explaining expectations on both sides keeping ... of previous service and scheduling experience; or equivalent combination of education and ...

Johnson Motor Sales Inc

BDC Service Scheduler

New Richmond, WI · On-site

$18.50 - $24/hr

Complete daily customer follow up calls. * Work as a team to ensure customer needs are met and ... Service Scheduler Benefits: * Full benefits package including * Medical * Dental * Vision * Company ...

Elko Motor Company

Service Scheduler

Elko, NV · On-site

$17 - $21.75/hr

The Service Scheduling Coordinator at Elko Motor Company is responsible for providing exceptional customer service by handling all incoming service calls, scheduling appointments, and ensuring a ...

Pedersen

BDC - Service Scheduler

Fort Collins, CO · On-site

$18 - $20/hr

In this role, you will serve as the vital link between our valued customers and our service ... Schedule service appointments accurately using Microsoft Office tools and dealership software

Coughlin Automotive

BDC Service Scheduler

Columbus, OH · On-site

$17/hr

In this role, you'll help customers maintain their vehicles by scheduling service appointments through inbound and outbound calls, text messages, and email communications for our 17 Central Ohio ...

Heritage Ford

Service Scheduler/Coordinator/BDC

Corydon, IN · On-site

$15.75 - $20/hr

We use the industry's most advanced tools to help customers set and keep appointments for their ... Scheduling and confirming service appointments via phone, email, or text * Scheduling and ...

Ray Laethem Buick GMC

Automotive Scheduler

Detroit, MI · On-site

Schedule customer appointments for vehicle maintenance and repair services * Coordinate workflow ... between service advisors, technicians, and parts department * Optimize shop capacity and efficiency ...

Ray Laethem Buick GMC

Automotive Scheduler

Detroit, MI · On-site

Schedule customer appointments for vehicle maintenance and repair services * Coordinate workflow ... between service advisors, technicians, and parts department * Optimize shop capacity and efficiency ...

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Customer Service Scheduler information

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How much do customer service scheduler jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for customer service scheduler in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

How does a Customer Service Scheduler typically collaborate with other departments to ensure smooth appointment management?

Customer Service Schedulers regularly coordinate with various departments such as sales, technical support, and field service teams to confirm availability, manage last-minute changes, and relay customer requirements. This collaboration helps minimize scheduling conflicts and ensures that appointments are handled efficiently. Strong communication and organization skills are essential, as schedulers often act as a central point of contact to keep both customers and internal teams aligned. Regular meetings or status updates are common practices to address ongoing scheduling challenges and improve overall workflow.

What jobs pay 4000 a week without a degree?

Customer Service Scheduler roles typically do not pay $4,000 a week without specialized experience or management responsibilities. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical trades, which may require certifications or licenses. Most roles offering such high weekly pay usually demand significant experience, skills, or entrepreneurial effort rather than formal degrees.

What are the key skills and qualifications needed to thrive as a Customer Service Scheduler, and why are they important?

To thrive as a Customer Service Scheduler, you need strong organizational skills, attention to detail, and experience with scheduling or administrative tasks, often supported by a high school diploma or equivalent. Familiarity with scheduling software, customer relationship management (CRM) systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and patience help you effectively interact with customers and coordinate with internal teams. These skills are crucial for ensuring efficient appointment management, high customer satisfaction, and smooth daily operations.

How can I make 2000 a week working from home?

A customer service scheduler can increase earnings by working additional shifts, taking on overtime, or handling high-volume or premium support roles that offer higher pay. Developing strong organizational and communication skills, and gaining experience with scheduling software, can also help qualify for higher-paying opportunities or freelance scheduling work from home.

What is customer service scheduling?

Customer service scheduling involves organizing and assigning work shifts for customer service representatives to ensure coverage during business hours. It often requires using scheduling software and coordinating with team members to meet customer needs efficiently. Accurate scheduling helps maintain service quality and operational efficiency.

What does a Customer Service Scheduler do?

A Customer Service Scheduler is responsible for coordinating and managing appointments, service calls, or meetings between customers and service teams. They handle scheduling requests, confirm appointments, update calendars, and sometimes reschedule based on availability or emergencies. Their role is crucial in ensuring efficient operations and customer satisfaction by minimizing wait times and optimizing resources. They often use scheduling software and need strong communication and organizational skills.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer service director or client relations executive, with salaries exceeding $70,000 annually. These positions typically require extensive experience, leadership skills, and sometimes industry-specific certifications, and they often involve overseeing large teams or complex customer accounts.

What is the difference between Customer Service Scheduler vs Customer Service Representative?

AspectCustomer Service SchedulerCustomer Service Representative
Primary RoleScheduling appointments and managing service calendarsAssisting customers, answering inquiries, and resolving issues
Required SkillsOrganization, scheduling software proficiencyCommunication, problem-solving
Work EnvironmentOffice or call center, behind-the-scenesFrontline, direct customer interaction
CertificationsNone typically required, but some scheduling software certificationsCustomer service or communication certifications optional

While both roles involve customer interaction, the Customer Service Scheduler focuses on managing appointments and service schedules, whereas the Customer Service Representative handles direct customer inquiries and support. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

More about Customer Service Scheduler jobs
What cities are hiring for Customer Service Scheduler jobs? Cities with the most Customer Service Scheduler job openings:
What states have the most Customer Service Scheduler jobs? States with the most job openings for Customer Service Scheduler jobs include:
What job categories do people searching Customer Service Scheduler jobs look for? The top searched job categories for Customer Service Scheduler jobs are:
Customer Service Scheduler jobs near you
Infographic showing various Customer Service Scheduler job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,169 per year, or $20.3 per hour.
Customer Service/Scheduler

Customer Service/Scheduler

Coker Service Inc.

Villa Park, IL • On-site

$18 - $25/hr

Full-time

Re-posted 24 days ago

Job description

Organize and facilitate the schedule of work to be completed through dispatching of service technicians.  
 
Duties:   
  • Schedule Technicians for Service Calls.
  • Communicate the schedule to customers and technicians.
  • Plan Preventative Maintenance schedules for various customers and equipment.
  • Update customers on status of calls.
  • Coordinate with other departments to ensure the technician is prepared to service the equipment.
  • Coordinate service techs to meet customer deadlines.
  • Answer Customer Service calls.
  • Create work orders.

Skills:
  • Proficient use of Windows operating system.
  • Proficient Map skills.
  • Proficient use of Google Apps for Business.
  • Exceptional customer service skills.
  • Ability to thrive and keep a positive attitude in a high-tempo, stressful environment.
  • Ability to coordinate schedules of 20+ technicians covering territory of multiple states.
  • Familiarity with CAD (computer-aided dispatch) systems.
  • Exceptional ability to visualize geographical data and efficiently route techs using computer mapping software. 
  • Must be able to devise plans of action while be willing and able to adjust plans regularly to keep pace with an ever‐changing service landscape.
Coker Service logo

About Coker Service

Sourced by ZipRecruiter

At Coker Service, Inc. we understand work/life balance is essential to our employees success and well being. As an employee of Coker Service, Inc you will not only enjoy a great balance between home life and work life but you will also enjoy some of the following benefits. Medical, Dental, Vision, and Life Ins. Plans Available Employee Contributed 401K Plans Competitive pay and bonus programs And did we mention Work/Life Balance Our employees are the reason we succeed as a company. How we take care of our employees will be reflected in how they take care of our clients that’s why at Coker Service, we strive to be the best employer in our service areas as well as a contributing corporation in our communities.

Industry

Restaurants

Company size

11 - 50 Employees

Headquarters location

Villa Park, IL, US

Year founded

1984

Social media

Twitter

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