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Customer Service Representative Virtual Assistant Jobs

dbi

Customer Service Representative

Murrieta, CA · On-site

$16.25 - $22.25/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... * Assist with all sales promotions and visual updates. * Other duties as assigned. Physical ...

dbi

Customer Service Representative

Salem, OR · On-site

$16 - $21.75/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... * Assist with all sales promotions and visual updates. * Other duties as assigned. Physical ...

PostNet

Customer Service Representative

Mount Pleasant, SC · On-site

$8 - $14/hr

Ability to translate customer requirements into final products or services * Assist in handling ... Captures, complete tasks, and organizes Virtual Mail Retail Customer Service Representative - Role ...

dbi

Customer Service Representative

Savannah, GA · On-site

$15 - $20.25/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... * Assist with all sales promotions and visual updates. * Other duties as assigned. Physical ...

dbi

Customer Service Representative

Baton Rouge, LA · On-site

$15.25 - $21/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... * Assist with all sales promotions and visual updates. * Other duties as assigned. Physical ...

dbi

Customer Service Representative

Fort Wayne, IN · On-site

$15.75 - $21.50/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... * Assist with all sales promotions and visual updates. * Other duties as assigned. Physical ...

dbi

Customer Service Representative

Charleston, SC · On-site

$15 - $20.25/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... * Assist with all sales promotions and visual updates. * Other duties as assigned. Physical ...

dbi

$16.50 - $22.50/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... * Assist with all sales promotions and visual updates. * Other duties as assigned. Physical ...

dbi

Customer Service Representative

Fresno, CA · On-site

$16 - $21.50/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... * Assist with all sales promotions and visual updates. * Other duties as assigned. Physical ...

The Boutique COO

Virtual Assistant - Dallas

Dallas, TX · Remote

$22/hr

Complete a variety of virtual assistant tasks including scheduling, emailing, lead conversion ... services for individuals from a diverse array of races, ethnicities, national origins, sexual ...

dbi

Customer Service Representative

Clearwater, FL · On-site

$14.75 - $20/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... * Assist with all sales promotions and visual updates. * Other duties as assigned. Physical ...

The Boutique COO

Virtual Assistant - Dallas

Dallas, TX · On-site +1

$22/hr

Complete a variety of virtual assistant tasks including scheduling, emailing, lead conversion ... services for individuals from a diverse array of races, ethnicities, national origins, sexual ...

PostNet

Customer Service Representative

Atlanta, GA · On-site

$14/hr

Friendly team environment Key Responsibilities * Assist customers with shipping, packaging, and ... Sort and manage virtual mailbox mail Qualifications * Excellent customer service skills * Strong ...

The Boutique COO

Virtual Assistant - Omaha

Omaha, NE · Remote

$22/hr

Complete a variety of virtual assistant tasks including scheduling, emailing, lead conversion ... services for individuals from a diverse array of races, ethnicities, national origins, sexual ...

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Customer Service Representative Virtual Assistant information

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How much do customer service representative virtual assistant jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer service representative virtual assistant in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service representative virtual assistant?

A Customer Service Representative Virtual Assistant is a remote professional who provides support to customers through various communication channels such as email, chat, or phone. Their responsibilities often include answering customer inquiries, resolving issues, processing orders, and providing product or service information. By working virtually, they help businesses maintain high-quality customer service without being physically present in an office. This role requires strong communication skills, patience, and the ability to multitask using digital tools. Virtual assistants in customer service often work for multiple clients or companies, depending on their employment arrangement.

What are the key skills and qualifications needed to thrive as a customer service representative virtual assistant?

To thrive as a Customer Service Representative Virtual Assistant, you need strong communication skills, problem-solving abilities, and familiarity with customer service principles, often supported by a high school diploma or equivalent. Proficiency in CRM tools, live chat platforms, and productivity software like Microsoft Office or Google Workspace is typically required. Exceptional interpersonal skills, patience, and the ability to multitask effectively help individuals stand out in this remote role. These skills are crucial to ensuring customer satisfaction, efficient issue resolution, and seamless virtual support for clients.

How do customer service representative virtual assistants typically collaborate with remote teams and supervisors?

Customer Service Representative Virtual Assistants often work closely with remote teams and supervisors using digital communication tools such as chat platforms, video conferencing, and shared task management systems. Regular check-ins, virtual team meetings, and real-time updates help ensure alignment on priorities and customer needs. Successful collaboration also involves clear documentation of customer interactions and prompt reporting of issues or trends, allowing supervisors to provide support and feedback efficiently. This structure fosters a supportive work environment and helps virtual assistants stay connected with their team, even while working from different locations.

How do I become a customer service representative virtual assistant?

To become a customer service representative virtual assistant, you typically need strong communication skills, proficiency with customer support tools like live chat or email platforms, and a reliable internet connection. Many employers prefer candidates with previous customer service experience or relevant certifications, and some roles may require flexible scheduling or bilingual abilities.

How to become a customer service representative virtual assistant?

To become a customer service representative virtual assistant, you should develop strong communication and problem-solving skills, familiarize yourself with customer service tools like live chat and email platforms, and have a reliable internet connection. Many employers prefer candidates with previous customer service experience or relevant certifications, and some roles may require flexible scheduling or specific software knowledge.

What cities are hiring for Customer Service Representative Virtual Assistant jobs?

Cities with the most Customer Service Representative Virtual Assistant job openings:

What states have the most Customer Service Representative Virtual Assistant jobs?

States with the most job openings for Customer Service Representative Virtual Assistant jobs include:

What are popular job titles related to Customer Service Representative Virtual Assistant jobs?

For Customer Service Representative Virtual Assistant jobs, the most frequently searched job titles are:

Customer Service Representative Virtual Assistant jobs near you

Customer Service Representative

Murrieta, CA • On-site

dbi
See more jobs at dbiexternal

$16.25 - $22.25/hr

Full-time

Re-posted 19 days ago

Key responsibilities

  • Interact with customers to provide a friendly, positive, and professional service experience both in person and through various communication channels.

  • Support store operations by managing customer flow, processing transactions accurately, and assisting with inventory management and visual updates.

  • Promote and explain alteration services and personalization options to customers, and address customer concerns proactively.

Job description

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.

Essential Job Functions:

  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
  • Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
  • Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
  • Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
  • Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
  • Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
  • Promote all alteration services and personalization options.
  • Maintain store-standards to support a flawless shopping experience.
  • Maintain a high standard of dress to meet the Dress Code policy.
  • Respond promptly to all customer questions providing product and service information.
  • Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
  • Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
  • Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
  • Assist with all sales promotions and visual updates.
  • Other duties as assigned.

Physical Demands:

  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.

Education & Credentials:

  • High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.

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