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Customer Service Representative Virtual Assistant Jobs in Wisconsin

QPS

Customer Service Representative

Pewaukee, WI · On-site

$22 - $27/hr

Customer Service Representative $22.00 $27.00/hr. 1st 08:00 am - 05:00 pm QPS has a great direct ... Please note that QPS Employment Group may use a virtual recruiting assistant to help screen and ...

IEWC

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... Administer customer order changes, expedites, tracking and cancellations. * Assist in updating ...

Iewc Us

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... Administer customer order changes, expedites, tracking and cancellations. * Assist in updating ...

G3 Industries

Customer Service Representative

Mosinee, WI · On-site

$15.75 - $21.50/hr

Customer Service Representative (CSR) G3 Industries is seeking a highly motivated and customer ... Proactively identify and address challenges before they impact customer satisfaction. * Assist with ...

IEWC US

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... Administer customer order changes, expedites, tracking and cancellations. * Assist in updating ...

WELS

Customer Service Representative

Waukesha, WI · On-site

$16 - $21.75/hr

Customer Service Representative Northwestern Publishing House is the Wisconsin Evangelical Lutheran ... Email electronic product files to customers. * Assist and advise customers including but not ...

IEWC

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

Customer Service Representative The Customer Service Representative is responsible for providing ... Administer customer order changes, expedites, tracking and cancellations. * Assist in updating ...

TEKsystems

Customer Service Representative

Waunakee, WI · On-site

$23.21/hr

Generate quotes and assist with order-related inquiries. * Expedite orders and coordinate delivery ... Virtual healthcare options Work Environment * Professional and team-oriented workplace

IEWC US

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... Administer customer order changes, expedites, tracking and cancellations. * Assist in updating ...

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Customer Service Representative Virtual Assistant information

What is a customer service representative virtual assistant?

A Customer Service Representative Virtual Assistant is a remote professional who provides support to customers through various communication channels such as email, chat, or phone. Their responsibilities often include answering customer inquiries, resolving issues, processing orders, and providing product or service information. By working virtually, they help businesses maintain high-quality customer service without being physically present in an office. This role requires strong communication skills, patience, and the ability to multitask using digital tools. Virtual assistants in customer service often work for multiple clients or companies, depending on their employment arrangement.

What are the key skills and qualifications needed to thrive as a customer service representative virtual assistant?

To thrive as a Customer Service Representative Virtual Assistant, you need strong communication skills, problem-solving abilities, and familiarity with customer service principles, often supported by a high school diploma or equivalent. Proficiency in CRM tools, live chat platforms, and productivity software like Microsoft Office or Google Workspace is typically required. Exceptional interpersonal skills, patience, and the ability to multitask effectively help individuals stand out in this remote role. These skills are crucial to ensuring customer satisfaction, efficient issue resolution, and seamless virtual support for clients.

How do customer service representative virtual assistants typically collaborate with remote teams and supervisors?

Customer Service Representative Virtual Assistants often work closely with remote teams and supervisors using digital communication tools such as chat platforms, video conferencing, and shared task management systems. Regular check-ins, virtual team meetings, and real-time updates help ensure alignment on priorities and customer needs. Successful collaboration also involves clear documentation of customer interactions and prompt reporting of issues or trends, allowing supervisors to provide support and feedback efficiently. This structure fosters a supportive work environment and helps virtual assistants stay connected with their team, even while working from different locations.

How do I become a customer service representative virtual assistant?

To become a customer service representative virtual assistant, you typically need strong communication skills, proficiency with customer support tools like live chat or email platforms, and a reliable internet connection. Many employers prefer candidates with previous customer service experience or relevant certifications, and some roles may require flexible scheduling or bilingual abilities.

How to become a customer service representative virtual assistant?

To become a customer service representative virtual assistant, you should develop strong communication and problem-solving skills, familiarize yourself with customer service tools like live chat and email platforms, and have a reliable internet connection. Many employers prefer candidates with previous customer service experience or relevant certifications, and some roles may require flexible scheduling or specific software knowledge.

What cities in Wisconsin are hiring for Customer Service Representative Virtual Assistant jobs?

Cities in Wisconsin with the most Customer Service Representative Virtual Assistant job openings:

Customer Service Representative Virtual Assistant jobs near you

Customer Service Representative

Pewaukee, WI • On-site

QPS
See more jobs at QPSexternal

$22 - $27/hr

Other

Re-posted 6 days ago

Job description

Customer Service Representative

$22.00 $27.00/hr.

1st

08:00 am - 05:00 pm QPS has a great direct hire opportunity for a Customer Service Representative in Pewaukee, WI! The Customer Service Representative will provide superior customer service to both external and internal customers. Responsibilities include entering orders and quotes, resolving product or service issues, and following up with customers to ensure their needs are satisfied. Apply now!

Customer Service Representative Responsibilities:
  • Provide timely, professional support to internal teams and external customers
  • Respond to customer inquiries via phone and email
  • Prepare, deliver, and follow up on customer quotations
  • Enter and process customer orders accurately, including pricing and lead times
  • Resolve customer concerns and escalate issues when appropriate
  • Support accounts receivable activities, including invoicing and basic follow-up
  • Maintain accurate records, files, and customer data
  • Assist with special projects and process improvements as needed
Requirements for Customer Service Representative:
  • Associate's degree or equivalent experience
  • 2+ years of customer service, administrative, or related experience
  • Strong communication and interpersonal skills, with an emphasis on active listening
  • High level of attention to detail and organizational skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and general computer applications

QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with over 50 offices throughout the United States. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment. Hiring immediately! Why Work with QPS? Access to sought-after positions with leading employers Dedicated placement specialists who will guide you through every step of the job search process Best of all, our job matching and resume assistance services are 100% free to job seekers! We will never ask you to pay a fee. Please note that QPS Employment Group may use a virtual recruiting assistant to help screen and schedule candidates efficiently. All information collected through this process is used solely for employment purposes and is handled securely in accordance with our privacy policy. We are proud to be an equal opportunity employer.

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