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Customer Service Representative Virtual Assistant Jobs in Texas

CST Connections

Virtual Assistant Opportunities

Houston, TX · On-site +1

$20.25 - $27.25/hr

We are seeking a dedicated and experienced Virtual Assistant to join our team. The ideal candidate ... Familiarity with CRM systems and other business software. * Basic knowledge of bookkeeping and ...

The Boutique COO

Virtual Assistant - Dallas

Dallas, TX · Remote

$22/hr

Complete a variety of virtual assistant tasks including scheduling, emailing, lead conversion ... services for individuals from a diverse array of races, ethnicities, national origins, sexual ...

The Boutique COO

Virtual Assistant - Dallas

Dallas, TX · On-site +1

$22/hr

Complete a variety of virtual assistant tasks including scheduling, emailing, lead conversion ... services for individuals from a diverse array of races, ethnicities, national origins, sexual ...

CST Connections

Virtual Assistant Opportunities

Houston, TX

$20.25 - $27.25/hr

We are seeking a dedicated and experienced Virtual Assistant to join our team. The ideal candidate ... Familiarity with CRM systems and other business software. * Basic knowledge of bookkeeping and ...

The Boutique COO

Virtual Assistant - DFW

Dallas, TX · On-site +1

$22/hr

Complete a variety of virtual assistant tasks including scheduling, emailing, lead conversion ... services for individuals from a diverse array of races, ethnicities, national origins, sexual ...

The Boutique COO

Virtual Assistant - DFW

Dallas, TX · Remote

$22/hr

Complete a variety of virtual assistant tasks including scheduling, emailing, lead conversion ... services for individuals from a diverse array of races, ethnicities, national origins, sexual ...

dbi

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... * Assist with all sales promotions and visual updates. * Other duties as assigned. Physical ...

dbi

Customer Service Representative

Amarillo, TX · On-site

$14.75 - $20/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... * Assist with all sales promotions and visual updates. * Other duties as assigned. Physical ...

dbi

Customer Service Representative

Tyler, TX

$15 - $20.50/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... * Assist with all sales promotions and visual updates. * Other duties as assigned. Physical ...

PostNet

Customer Service Representative

Tomball, TX · On-site

$12 - $15/hr

Customer Service Representative Since 1993, PostNet has provided small businesses and consumers ... Captures, complete tasks, and organizes Virtual Mail * Assist with print jobs and printed items, i ...

PostNet

Customer Service Representative

Shenandoah, TX · On-site

$12 - $15/hr

Ability to translate customer requirements into final products or services * Assist in handling ... Captures, complete tasks, and organizes Virtual Mail Physical And Safety Requirements: * Must be ...

Tempo Service

Customer Service Representative

Irving, TX · On-site

$15.25 - $21/hr

Customer Service Representative Tempo Service Company Profile - Tempo Air has proudly served the cooling and heating needs of the Dallas-Fort Worth residential community since 1966. Tempo, Inc ...

KB Home

Assistant Customer Service Representative

Katy, TX · On-site

$13.75 - $18.75/hr

The Opportunity The Assistant Customer Service Representative is responsible for assisting Customer Service Representative with scheduling subcontractors, evaluating the subcontractor's work and ...

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Customer Service Representative Virtual Assistant information

What is a customer service representative virtual assistant?

A Customer Service Representative Virtual Assistant is a remote professional who provides support to customers through various communication channels such as email, chat, or phone. Their responsibilities often include answering customer inquiries, resolving issues, processing orders, and providing product or service information. By working virtually, they help businesses maintain high-quality customer service without being physically present in an office. This role requires strong communication skills, patience, and the ability to multitask using digital tools. Virtual assistants in customer service often work for multiple clients or companies, depending on their employment arrangement.

What are the key skills and qualifications needed to thrive as a customer service representative virtual assistant?

To thrive as a Customer Service Representative Virtual Assistant, you need strong communication skills, problem-solving abilities, and familiarity with customer service principles, often supported by a high school diploma or equivalent. Proficiency in CRM tools, live chat platforms, and productivity software like Microsoft Office or Google Workspace is typically required. Exceptional interpersonal skills, patience, and the ability to multitask effectively help individuals stand out in this remote role. These skills are crucial to ensuring customer satisfaction, efficient issue resolution, and seamless virtual support for clients.

How do customer service representative virtual assistants typically collaborate with remote teams and supervisors?

Customer Service Representative Virtual Assistants often work closely with remote teams and supervisors using digital communication tools such as chat platforms, video conferencing, and shared task management systems. Regular check-ins, virtual team meetings, and real-time updates help ensure alignment on priorities and customer needs. Successful collaboration also involves clear documentation of customer interactions and prompt reporting of issues or trends, allowing supervisors to provide support and feedback efficiently. This structure fosters a supportive work environment and helps virtual assistants stay connected with their team, even while working from different locations.

How do I become a customer service representative virtual assistant?

To become a customer service representative virtual assistant, you typically need strong communication skills, proficiency with customer support tools like live chat or email platforms, and a reliable internet connection. Many employers prefer candidates with previous customer service experience or relevant certifications, and some roles may require flexible scheduling or bilingual abilities.

How to become a customer service representative virtual assistant?

To become a customer service representative virtual assistant, you should develop strong communication and problem-solving skills, familiarize yourself with customer service tools like live chat and email platforms, and have a reliable internet connection. Many employers prefer candidates with previous customer service experience or relevant certifications, and some roles may require flexible scheduling or specific software knowledge.

What cities in Texas are hiring for Customer Service Representative Virtual Assistant jobs?

Cities in Texas with the most Customer Service Representative Virtual Assistant job openings:

Customer Service Representative Virtual Assistant jobs near you

Customer Service Representative Virtual Performance & Culture

Dallas, TX • On-site, Remote

Globe Life American Income Division
Insurance Services • 11 - 50 employees
Learn more about Globe Life American Income Divisionexternal

$14.75 - $20/hr

Full-time

Medical, Life, Retirement

Re-posted 3 days ago

Key responsibilities

  • Meet with clients virtually through Zoom and phone appointments to provide information about benefits and coverage options.

  • Answer questions, explain products and services, and assist clients with applications, enrollment, and benefit updates.

  • Build long-term relationships with clients through professionalism, trust, and personalized support.

Job description

Remote Client Service Representative
Company: AO
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
About AO
For more than 70 years, our organization has proudly served working families by providing life, accident, and supplemental health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we've continued to grow year after year, including more than 20% growth last year, demonstrating our financial strength, stability, and commitment to serving families across the United States.
We're currently seeking service-oriented professionals to join our growing remote team as Remote Client Service Representatives. If you enjoy helping others, building relationships, and delivering exceptional customer service, we'd love to hear from you.
No prior insurance experience is required-we provide comprehensive training, mentorship, and ongoing support.
About the Role
As a Remote Client Service Representative, you'll work directly with clients who have requested information about their benefits and coverage options.
Using Zoom and other virtual communication tools, you'll help clients understand their available benefits, answer questions, and provide outstanding service throughout their experience.
This is an excellent opportunity for individuals seeking a flexible work-from-home career with long-term growth potential.
Key Responsibilities
Client Service
  • Meet with clients virtually through Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain products, services, and policy information
  • Assist clients with applications, enrollment, and benefit updates
  • Provide ongoing customer support and follow-up communication
  • Maintain accurate client records and documentation
Relationship Building
  • Build long-term relationships through professionalism and trust
  • Deliver exceptional customer experiences
  • Provide personalized support based on each client's needs
  • Communicate clearly and effectively throughout the client journey
Professional Development
  • Participate in ongoing virtual training and mentorship
  • Attend team meetings and coaching sessions
  • Continue developing communication and customer service skills
  • Learn industry products, systems, and best practices
Qualifications
We're looking for individuals who possess:
  • Excellent communication and interpersonal skills
  • Strong customer service mindset
  • Positive attitude and professional demeanor
  • Basic computer proficiency
  • Comfortable using Zoom and virtual communication platforms
  • Strong organizational and time-management skills
  • Ability to work independently in a remote environment
  • Reliable, coachable, and motivated to grow
Helpful Experience (Not Required)
Experience in any of the following is beneficial:
  • Customer Service
  • Client Relations
  • Retail
  • Hospitality
  • Healthcare
  • Sales
  • Administrative Support
  • Call Center Operations

Leadership experience is welcomed but not required.
What We Offer
100% Remote Work
  • Work from anywhere within the United States
  • Flexible work-from-home environment
  • No daily commute
Weekly Pay
  • Consistent weekly compensation
  • Structured support for long-term success
Performance-Based Bonuses
  • Additional earning opportunities
  • Recognition and incentive programs
  • Leadership bonuses
Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-provided life insurance
  • Retirement planning opportunities
  • Residual income potential through client renewals
Training & Mentorship
  • Comprehensive onboarding
  • Weekly virtual training
  • Leadership coaching
  • Professional development programs
Career Advancement
  • Performance-based promotions
  • Leadership development opportunities
  • Long-term career growth
  • Promotion from within
Why Join AO?
At AO, we believe our people are our greatest strength.
We provide the training, mentorship, technology, and support needed to help our team members build meaningful careers while making a positive impact on the lives of working families.
Our culture is built on integrity, collaboration, continuous learning, and recognizing those who are committed to personal and professional growth.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone
  • Quiet, professional workspace
Interview Process
All interviews are conducted virtually through Zoom video conferencing, providing a convenient and flexible hiring experience.
Ready to Build Your Future?
If you're looking for a rewarding remote career where your communication skills, professionalism, and commitment to helping others are valued, we'd love to meet you.
Apply today and start building a career with purpose, flexibility, and unlimited growth potential.
Work From Home. Help Families. Grow Your Career with AO. 🚀

Apply